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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-dec2015.pptx
January 01, 2015 - Awareness Visual Workflows & Andon
Advocacy and Assertion Customer Voice (Value)
Two-Challenge Rule / CUS
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ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/connecting-dots-slides.html
December 01, 2017 - TeamSTEPPS Tools to Bridge the Gap between belief and behavior : Advocacy and Assertion, Two Challenge Rule, CUS … Slide 33
Mutual Support Tool: CUS… Graded Assertiveness
I’m CONCERNED that Mr.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/cusp-icu-slides.pptx
April 01, 2022 - (CUS)
2-Challenge Rule
Check Back
Call Out
Hand Off
Describe, Express, Suggest, Consequences (DESC) Script
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.pdf
May 01, 2017 - SAY:
CUS is an acknowledgment of an unsafe
situation. … When you use CUS, you state your
concern, you state why you are uncomfortable,
and then you state that
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement.pptx
May 01, 2017 - Assertion Check-Back
Two-Challenge Rule Handoff
(I-PASS the BATON)
DESC Script
CUS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-dec2014.pptx
January 01, 2014 - Patients
Slide ‹#›
Focus Group Approach
Presented information on SBAR, Check-Back, Two-Challenge Rule, CUS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-march2013.pptx
January 01, 2013 - The three “most accessible” are:
SBAR
CUS
Patient Safety Call Out
Permission Invitation+ Tools
=
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-metrohealth.pptx
January 01, 2018 - “I can’t wait to CUS.”
“Excellent reinforcement of team principles.”
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule7.pptx
November 02, 2018 - Monitoring
STEP
I’M SAFE
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS … learned the situation monitoring mnemonic STEP, and mutual support tools, such as the two-challenge rule, CUS
-
ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/module7/office_sum-ig.html
April 01, 2022 - Discussion: Mutual support tools such as the Two-Challenge Rule, CUS, and the DESC script might seem
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/tool-safe-mgso4.html
July 01, 2023 - Use CUS language: "I am c oncerned. I am u ncomfortable. This is a s afety issue." … Assert and advocate for safe practices (CUS).
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/tool_safe-mgso4.docx
May 30, 2013 - Use CUS language: “I am concerned. I am uncomfortable. This is a safety issue.” … communication techniques to—
· request urgent additional help
· assert and advocate for safe practices (CUS
-
ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/implement/teach.html
January 01, 2024 - wanted to improve their handwashing compliance and decided to teach patients and families how to use CUS
-
ce.effectivehealthcare.ahrq.gov/teamstepps/webinars/previous-webinars-2015.html
September 01, 2017 - April Webinar: TeamSTEPPS for Code Blue Teams: Piloting SBAR and CUS for Interprofessional Team Education
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-july2013.pptx
January 01, 2013 - Collegial
No stress of patient safety
Increased willingness to speak up
Learn to speak up
Reinforce CUS
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - model
• Respect for the input from all
• Sharing the right information
4 E • Two-Challenge rule
• CUS
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ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/iomracereport/reldataapitab1a.html
May 01, 2018 - 950
cup
Cupeno
Extinct
x
Cushite
783
cus
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ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/nursing/sl-nursing.html
December 01, 2012 - CUS.
DESC Script.
Feedback.
Return to Contents
Slide 28.
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ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/lepguide/app-b.html
September 01, 2020 - The TeamSTEPPS LEP Module details more specific structured communication tools (e.g., SBAR and CUS words
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-march2016.pptx
January 01, 2016 - The CUS that Started the Process
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
OR to ICU Transfer