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ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/improving-fac-notes.html
May 01, 2017 - The solution is structured language using the CUS technique, which we will listen to some examples of … We are going to use “CUS” to indicate safety concerns, but other words are also used. … Slide 47: The CUS Technique
Say:
A feature of structured language is escalating speech that gradually … Teaching team members structured language like CUS and closed-loop communication can lead to improved … These include—
The checklist demonstration video
The closed-loop audio recording
The CUS technique
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.html
June 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/scenarios/ts2-0ltc_scenarios.pdf
April 24, 2017 - Alerted by the use of CUS, the dietary aide
approaches the chef to discuss ingredients. … Potential Tools
CUS, Two-challenge rule
Specialty Scenarios – 8 TeamSTEPPS 2.0 … Potential Tools
Advocacy/assertion, Two-challenge rule, CUS, DESC script
TeamSTEPPS … Potential Tools
Advocacy/assertion, Two-challenge rule, CUS
Specialty Scenarios
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving-facnotes.docx
May 01, 2017 - The solution is structured language using the CUS technique, which we will listen to some examples of … We are going to use “CUS” to indicate safety concerns, but other words are also used. … Teaching team members structured language like CUS and closed-loop communication can lead to improved … These include—
· The checklist demonstration video
· The closed-loop audio recording
· The CUS technique
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/ts-obc-webinar-050317.pptx
January 01, 2017 - We trained our managers on the TeamSTEPPS fundamental tools: Situational Awareness, SBAR, CUS, and DESC
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/visual/visual-mgmt.pptx
May 01, 2017 - Escalation from procedure
• Escalation from daily
huddle
Staff
Name
Checklist
Education
CUS
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ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/communication-material-guide.html
May 01, 2017 - Materials: Slides 42-47, Example of Speaking Up audio, CUS technique
Audience: All employees in operating
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-vbac-ab-pain.html
July 01, 2023 - Team uses CUS (concerned, uncomfortable, safety) or the facility’s "stop the line" phrase, if needed. … Team uses CUS (concerned, uncomfortable, safety) or the faiclity’s "stop the line" phrase, if needed.
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/situ/simulation-ut-tachysystole.html
July 01, 2023 - Team uses CUS (concerned, uncomfortable, safety) or the facility’s "stop the line" phrase, if needed. … Team uses CUS or the facility’s "stop the line" phrase, if needed.
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ce.effectivehealthcare.ahrq.gov/sdoh/clas/index.html
July 01, 2023 - Limited English Proficiency Safety: CUS Words
Using plain language to describe specific procedures
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/tool_safe-oxytocin.docx
May 01, 2017 - defined criteria through a planned process
· Use of TeamSTEPPS techniques of—
· advocacy and assertion
· CUS … Use CUS language: “I am concerned. I am uncomfortable. … communication techniques to—
· request urgent additional help
· assert and advocate for safe practices (CUS
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
May 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrs_slides/rrsslides.pdf
January 01, 2008 - TEAMSTEPPS 05.2Mod 1 05.2 Page 37Page 37
RRS
Response, Assessment & Stabilization
CUS Words
TEAMSTEPPS … Stabilization
Response, Assessment & Stabilization �Huddle
Response, Assessment & Stabilization �CUS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.docx
May 01, 2017 - Slide 20
SAY:
CUS is an acknowledgment of an unsafe situation. … When you use CUS, you state your concern, you state why you are uncomfortable, and then you state that
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/medication/tool-safe-oxytocin.html
July 01, 2023 - CUS technique ( C oncerned, U ncomfortable, S afety issue). … Use CUS language: "I am c oncerned. I am u ncomfortable. This is a s afety issue." … Assert and advocate for safe practices (CUS).
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/visual/visual-mgmt-component-kit.docx
May 01, 2017 - Visual Management Component Kit | 5
Staff
Name
Checklist
Education
CUS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary-ig.pptx
January 20, 2006 - DISCUSSION:
Mutual support tools such as the Two-Challenge Rule, CUS, and the DESC script might seem
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/tools/feedback.html
June 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS
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ce.effectivehealthcare.ahrq.gov/teamstepps/primarycare/igpcobt.html
December 01, 2012 - CUS Words .
DESC Script .
DESC-It .
Conflict Resolution .
Collaboration . … Return to Contents
CUS Words
Say:
The CUS technique provides another framework for conflict … CUS and several other signal phrases have a similar effect in verbal communication. … CUS stands for the following actions:
First, state your concern . … Can you think of some mutual support behaviors (feedback, advocacy and assertion, two-challenge rule, CUS
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-implementation-slides.pptx
February 28, 2022 - The team decides to use CUS and the Two-Challenge Rule to address this issue. … Once the training is complete, they decide to launch the implementation of CUS and the Two-Challenge