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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
May 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS … Both the Two-Challenge Rule and CUS (the following tool) are two-way interactions.
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
June 01, 2023 - Advocacy and Assertion
Concept: Conflict in Teams
Tool: Two-Challenge Rule
Tool: CUS … Assertive statements plus the Two-Challenge Rule and CUS, discussed below, are tools that can help provide
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/integrating-teamwork-tools-into-cusp-efforts-transcript.docx
April 07, 2015 - CUS, C-U-S, is a nice tool. … Then, of course, the CUS and the two-challenge rules which help you advocate for your patients. … The CUS or two-challenge rule, there was a definite opportunity there for the nurse when she knew in … She should have questioned the need for that catheter and she could have used the CUS or the two-challenge
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module7.pptx
March 07, 2019 - Provide feedback to overcome a problem
Advocacy and assertion
Work through conflict
Two-Challenge Rule
CUS … Mutual support tools, such as the Two-Challenge Rule, CUS, and the DESC script might seem daunting at … Situation Monitoring
STEP
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
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ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/module6/office_support.html
September 01, 2015 - Conflict Resolution Options Slide 14: Two-Challenge Rule Slide 15: Two-Challenge Rule Slide 16: Please Use CUS … Return to Contents
Slide 16: Please Use CUS Words but only when appropriate! … STEP
Cross-Monitoring
Feedback
Advocacy and Assertion
Two-Challenge
Rule
CUS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/essentials/ts2-0ltc_essentials_ig.pdf
July 11, 2017 - safety issue.
28 TeamSTEPPS 2.0 for Long-Term Care | Essentials Course
TWO-CHALLENGE RULE
CUS … SAY:
Using the CUS technique provides another tool for advocacy,
assertion, and mutual support … In verbal communication, “CUS” and
other signal phrases have a similar effect. … To use CUS:
• First, state your concern.
• Then, state why you are uncomfortable. … – Several TeamSTEPPS strategies and tools were used,
including:
– CUS used by Olivia, the physical
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - Please Use CUS Words
but only when appropriate! … CUS and several other signal phrases have a similar effect in verbal communication. … CUS stands for the following actions: First, state you are concerned. … of some mutual support behavior — such as feedback, advocacy and assertion, the two-challenge rule, CUS … Situation Monitoring
STEP
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module6/ts2-0ltc_module6_slides_support.pdf
June 12, 2017 - TEAMSTEPPS 05.2
Mod 6 LTC 2.0 Page 17
Mutual
Support
Please Use CUS Words
but only when appropriate … SAFE
Mutual Support
• Task Assistance
• Feedback
• Assertive Statement
• Two-Challenge Rule
• CUS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-august2016.pptx
January 01, 2016 - test)
Morning Briefing
Staff Safety Assessment (SSA)
Learning From Defects (LFD)
TeamSTEPPS
SBAR
CUS … Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Improving Patient Safety Culture
Slide ‹#›
TeamSTEPPS Tool #2: CUS
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ce.effectivehealthcare.ahrq.gov/topics/community-health-workers-and-promotores-de-salud.html
TeamSTEPPS Video - Applying CUS and Teach Back (en inglés).
New! … TeamSTEPPS Video - Using CUS and SBAR in a Rural Community Clinic (en inglés).
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-uw.pptx
January 01, 2018 - Discuss quick win tools such as Closed-Loop Communication, SBAR, CUS, Briefs, Huddles, and Debriefs. … Situation Monitoring
Shared Mental Model – one piece of information can change an outcome
Mutual Support
CUS … reinforces the following tools:
Closed loop communication
Brief, huddles, debrief
May have to use:
CUS … Leadership – identifying a situational leader
Situational Awareness
Specific Tools
Briefs, Huddles, Debriefs
CUS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsinstructmod.ppt
January 01, 2008 - DO:
Choose the video clip for SBAR, Team Huddle, STEP or CUS. … DO:
Choose the video clip for SBAR, Team Huddle, STEP, or CUS. … CUS words when nurse is concerned; Responder’s respect of CUS words. … CUS words.
How can the administration team help with this issue? … CUS words.
Activating the RRS.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module7/ts2-0ltc_module7_slides_summary.pptx
February 03, 2006 - Monitoring
STEP
I’M SAFE
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module7/slsummary.pptx
February 03, 2006 - Monitoring
STEP
I’M SAFE
Mutual Support
Task Assistance
Feedback
Assertive Statement
Two-Challenge Rule
CUS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support.pptx
January 20, 2006 - ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
15
Please Use CUS Words
but only … STRATEGIES
Brief
Huddle
Debrief
STEP
Cross-Monitoring
Feedback
Advocacy and Assertion
Two-Challenge
Rule
CUS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/igessentials.pdf
March 11, 2014 - to resolve the safety issue.
28 TeamSTEPPS 2.0 | Essentials Course
TWO-CHALLENGE RULE
CUS … SAY:
Using the CUS technique provides another tool for conflict
resolution, advocacy, and … In verbal communication,
“CUS” and other signal phrases have a similar effect . … To use CUS:
• First, state your concern.
• Then, state why you are uncomfortable. … – Uses the Two-Challenge Rule, CUS, and DESC script
to resolve conflict
The Team Performance
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module7/ts2-0ltc_module7_slides_summary.pdf
June 09, 2017 - Mutual Support
• Task Assistance
• Feedback
• Assertive Statement
• Two-Challenge Rule
• CUS
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ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/integrating-teamwork-tools-cusp-efforts-transcript.html
December 01, 2017 - CUS, C-U-S, is a nice tool. … Then, of course, the CUS and the two-challenge rules which help you advocate for your patients. … The CUS or two-challenge rule, there was a definite opportunity there for the nurse when she knew in … She should have questioned the need for that catheter and she could have used the CUS or the two-challenge
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ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/implement/teamwork.html
December 01, 2012 - CUS 1 Slide 29. Collaboration 1 Slide 30. SBAR 1 Slide 31. Call-Out 1 Slide 32. … CUS.
Collaboration.
Communication:
SBAR.
Call-Out.
Check-Back. … CUS 1
I am C ONCERNED!
I am U NCOMFORTABLE!
This is a S AFETY ISSUE!
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ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/module8/office_teach.html
February 01, 2016 - Focus on conflict resolution and threat management and avoidance.
300-level tools include:
CUS. … CUS.
DESC script.
Collaboration. … What skills is she using to teach the CUS tool to Nurse Larry?