www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/huddle.pdf
December 03, 2015 - TeamSTEPPS Primary Care Instructor Guide Handout: When and Why to Use A Huddle
I I WHEN AND WHY TO USE A HUDDLE
QjrutIDm:
Think about a situation in your- medical office in which the team leadershould have called a OOddle, but
did not.What were the results? Se prepared to share your example with the larger group.…
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Summary: Putting It All Together
TEAMSTEPPS 05.2
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Learning Objectives
Review the tools and principles of TeamSTEPPS
Review the role of Practice Facilitators and the change team in introducing TeamSTEPPS in an office-based care s…
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Teaching and Coaching
TEAMSTEPPS 05.2
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Objectives
Address teaching TeamSTEPPS tools as a part of a coursework style approach where tools are divided into levels of difficulty
Define the role of a coach
Identify traits and skills of…
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - PowerPoint Presentation
for
Office-Based Care
Communication
TEAMSTEPPS 05.2
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Communication
The first of the four main TeamSTEPPS components
“The process by which information is clearly and accurately exchanged between two or more team members in the prescribed mann…
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module5/5_ts_office_sitmon.pptx
January 20, 2006 - PowerPoint Presentation
for
Office-Based Care
Situation Monitoring
TEAMSTEPPS 05.2
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Situation Monitoring
Process of actively scanning behaviors and actions to assess elements of the situation or environment
Enables team members to identify the potential issues or m…
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/crossmonitor.pdf
December 03, 2015 - TeamSTEPPS Primary Care Instructor Guide Handout: Cross-Monitoring
I CROSS-MONITORING
Qjrutipm:: Fed a partner. Suggest two examples: one of a situation in w'hicb aoss-monib:lrq: was
successful for your team, and one in which aoss~onitoring should haw been used, but was not. What
was the result? Be prepared to sha…
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/mutual.pdf
December 03, 2015 - mutual
__________________________ _
__________________________ _
__________________________ _
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MUTUAL SUPPORT BEHAVIORSI I
()jre:c;tIDm: Form a smallgroup ofthree orfour people. tn your group, identify typesofbehavior that
might constitute mutual support, orteam back~p behavior-…
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading.pptx
January 01, 2006 - Slide 1
for
Office-Based Care
Leading Teams
TEAMSTEPPS 05.2
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Leading Teams
Definitions of leadership center on the concept of influence:
“A process whereby an individual organizes and influences a group of individuals to achieve a common goal” (Northouse, 2007).
Le…
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro.pptx
January 01, 2010 - Slide 1
for
Office-Based Care
Introduction
TEAMSTEPPS 05.2
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Collaboration of:
Agency for Healthcare Research and Quality (AHRQ)
Department of Defense
Team Strategies & Tools to Enhance Performance & Patient Safety
Focuses on strengthening the specific knowledge, s…
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/thinking.pdf
December 03, 2015 - TeamSTEPPS Primary Care Participant Handout: Thinking About Your Primary Care Office-Based Team
I THINKING ABOUT YOUR PRIMARY CARE Oma-BASED TEAM
Directions:: Take 2 or 3 minutes to respond to the torlowing questions about your own pimary care
office-based teilm.
1.. List the members of your prWnary care o ff Ke-…
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/video.pdf
December 03, 2015 - TeamSTEPPS Primary Care Participant Handout: Video Reflections
6
I VIDEO REFLECTIONS
pjrecrj005
As you view the video, make a note of your thoughts and observations. What problems do you see
occurring? Where do you see breakdowns i:n the process of providing quaHty patient care? How coukl
the breakdowns have …
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Measurement
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Objectives
Describe the importance of measurement
Describe the Kirkpatrick model of training evaluation
Identify measures that can be used to assess the impact of TeamSTEPPS for Office-Based Care
Describe the AHRQ Me…
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module9/9_ts_office_mgmt.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Change Management
TEAMSTEPPS 05.2
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Learning Objectives
List Kotter’s Eight Steps of Change
Identify errors common to organizational change
Discuss what is involved in creating a
new culture
Begin planning your organizational ch…
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/evaluating.pdf
December 09, 2015 - Evaluating TeamSTEPPS for Office-Based Care Worksheet
Evaluating
TeamSTEPPS Exercise TeamSTEPPS®
Evaluating TeamSTEPPS for Office-Based Care Worksheet
SCENARIO
You have been asked to work with a fairly large medical office that has been struggling with its
management of type 2 diabetes patients. In particular…
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module11/11_ts_office_impplan.pptx
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Implementation Planning
TEAMSTEPPS 05.2
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Objectives
Describe the steps involved in implementing TeamSTEPPS in an office-based care setting
Discuss possible barriers at each step for the practices that will be recruited
®
TE…