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Showing results for "curriculum".
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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/cus.htmlMay 01, 2023 - Tool: CUS Using the CUS technique provides another tool for advocacy, assertion, and mutual support. Signs with words such as "danger," "warning," and "caution" are common in the medical arena. They catch the viewer’s attention. In verbal communication, "CUS" and other signal phrases have a similar effect. If a…
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/checkback.htmlJuly 01, 2023 - Tool: Check-Back (or Repeat-Back) A check-back, which is sometimes called a repeat-back, is a closed-loop communication strategy used to verify and validate exchanged information. When a team member calls out information, they typically anticipate a check-back in response to verify that the information was rece…
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/callout.htmlMay 01, 2023 - Tool: Call-Out A call-out is a tool used to communicate important or critical information. Call-outs inform all team members simultaneously during situations. Critical information called out in these situations helps the team anticipate and prepare for vital next steps in patient care. They also benefit a recor…
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.htmlMay 01, 2023 - Tool: Closed-Loop Communication Closed-loop communication uses verbal feedback to ensure that messages are correctly understood by recipients using methods including call-outs, check-backs, and teach-back. The illustration below captures the three key elements of closed-loop communication.
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/anticipate.htmlMay 01, 2023 - Tool: ANTICipate A dministrative data N ew clinical information T asks to be performed I llness severity C ontingency plans for changes
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/sharq.htmlMay 01, 2023 - Tool: SHARQ S ituation H istory A ssessment R ecommendations/Result Q uestions
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www.ahrq.gov/teamstepps-program/curriculum/situation/tools/safe.htmlJune 01, 2023 - Tool: I'M SAFE Checklist Being aware of, and honest about, your own physical, mental, and emotional health is a vital component of situation monitoring. “I’M SAFE” is a simple checklist that can be used to assess the ability of you or your team members to perform safely. While the checklist is simple, it is not…
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www.ahrq.gov/teamstepps-program/curriculum/situation/tools/monitoring.htmlJune 01, 2023 - Tool: Cross-Monitoring Ongoing cross‐monitoring of the care environment helps everyone recognize risks and errors. It allows individuals and teams to take steps to correct the issue before harm or injury to the patient occurs. As one example, e-ICUs have proven the value of having remote staff cross-monitoring …
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www.ahrq.gov/teamstepps-program/curriculum/situation/tools/whats.htmlJune 01, 2023 - Tool: The Five "Whats" of Diagnostic Reflective Practice (KAICS) The five‐question mnemonic “KAICS” can help develop a reflective mindset and aid in the situation monitoring process. What do I KNOW? Review objective and subjective data given the evidence, possible biases, and assumptions. What are the A…
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www.ahrq.gov/teamstepps-program/curriculum/communication/overview/index.htmlJune 01, 2023 - Section 1: Overview of Key Concepts and Tools This section provides an overview of the key concepts and tools in the Communication Module. More explanations and illustrations are provided in section 2 of this module ; methods for teaching the concepts and tools for this module are in section 3 . Information a…
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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.htmlJune 01, 2023 - Section 2: Explanation of Mutual Support Key Concepts and Tools This section contains explanations and illustrations to help you better understand and appreciate the importance of TeamSTEPPS mutual support concepts and tools. If you teach this content or want additional insights into how the material can be mor…
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www.ahrq.gov/teamstepps-program/curriculum/situation/tools/index.htmlJune 01, 2023 - Section 2: Explanation of Key Concepts and Tools This section contains explanations and illustrations to help you better understand and appreciate the importance of situation monitoring and TeamSTEPPS situation monitoring tools. If you teach this content or want additional insights on how the material can be mo…
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www.ahrq.gov/teamstepps-program/curriculum/team/tools/index.htmlJuly 01, 2023 - Section 2: Explanation of Key Team Leadership Concepts and Tools This section contains explanations and illustrations to help you better understand and appreciate the importance of team structure, leadership, and leadership tools. If you teach this content or want additional insights into how the material can b…
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.htmlMay 01, 2023 - Tool: Handoff A handoff is a standardized method for transferring information, along with authority and responsibility, during transitions in patient care. Handoffs include the transfer of knowledge and information about the degree of uncertainty (uncertainty about diagnoses, etc.), response to treatment, recen…
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www.ahrq.gov/teamstepps-program/curriculum/team/teach/mini.htmlMay 01, 2023 - Mini-Session Training Content If you are teaching content from the Team Leadership Module in an even shorter format, focus on one or two specific leadership tools or an important team structure or leadership concept that has been selected based on the needs of the participants. For this format, do the following…
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www.ahrq.gov/teamstepps-program/curriculum/implement/pre-measure.htmlMay 01, 2023 - Teaching Pre-Implementation Measurement Present Slide 12, “Measurement.” Use this slide to introduce the topic of measurement and note that it is key to all organizational improvement initiatives. In discussing Slide 13, “Define a Measurable Goal or Problem You Plan To Address,” it’s important to stress t…
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www.ahrq.gov/teamstepps-program/curriculum/communication/teach/mini.htmlMay 01, 2023 - Mini-Session Training Content If you are teaching content from the Communication Module in an even shorter format, focus on one or two specific communication tools or an important communication concept that has been selected based on the needs of the participants. For this format, do the following: Using th…
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www.ahrq.gov/teamstepps-program/curriculum/implement/activity/change.htmlJune 01, 2023 - Implementation Change Management The change management process must be carefully and strategically organized to attain widespread acceptance. To achieve an environment truly committed to patient safety, a successful TeamSTEPPS implementation requires a change in unit and organizational culture. This culture mus…
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.htmlNovember 01, 2019 - Tool: SBAR SBAR, which stands for Situation, Background, Assessment, and Recommendation (or Request), is a structured communication framework that can help teams share information about the condition of a patient or team member or about another issue your team needs to address. In phrasing a conversation with…
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TeamSTEPPS 2.0: Introduction (pdf file)
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/introduction.pdfFebruary 28, 2014 - This curriculum incorporates more than 30 years of scientific research that has been conducted on teams … Contained within the materials are comprehensive curricula and instructional guides, including short
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