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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/tools/tool-4/share-tool4.pdf
April 01, 2014 - Health Literacy and Shared Decisionmaking
A Reference Guide for Health
Care Providers
Workshop Curriculum … 2 Health Literacy and Shared Decisionmaking: A Reference Guide for Health
Care Providers (Workshop Curriculum … /shareddecisionmaking/tools/tool-5/index.html
http://www.ahrq.gov/professionals/education/curriculum-tools … /shareddecisionmaking/tools/tool-5/index.html
http://www.ahrq.gov/professionals/education/curriculum-tools … Calgary Charter on Health Literacy: Rationale and Core Principles for the Development of Health
Literacy Curricula
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www.ahrq.gov/teamstepps-program/curriculum/implement/pre/measure.html
January 01, 2024 - The curriculum includes a test of overall TeamSTEPPS concepts.
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
July 01, 2023 - Transitions in care are the times when most communication breakdowns occur. 5 , 6
The TeamSTEPPS curriculum
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www.ahrq.gov/teamstepps-program/curriculum/implement/activity/coach.html
June 01, 2023 - The curriculum includes a coaching assessment form people can use to assess their own coaching competencies
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www.ahrq.gov/nursing-home/materials/prevention/vaccine-confidence.html
July 01, 2021 - Strategies and Curriculum to Increase COVID-19 Vaccine Confidence Among Nursing Home Staff … developed these resources to equip skilled nursing facilities with strategies and a standardized fact-based curriculum … To Increase Nursing Home Staff Confidence in the COVID-19 Vaccines (PDF, 949 KB)
This organized curriculum
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www.ahrq.gov/teamstepps-program/curriculum/situation/tools/star.html
July 01, 2024 - Tool: STAR
STAR is a mnemonic tool that is used extensively to help elicit and share key information about activities and their consequences. Its key elements include: Situation monitoring often requires analyzing situations in which tasks were assigned, were completed, and resulted in outcomes that might or mi…
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www.ahrq.gov/teamstepps-program/curriculum/implement/pre-ready.html
January 01, 2024 - Teaching Pre-Implementation Readiness
Present Slide 10, "Assessing Your Readiness"; note the importance of objectively assessing whether an organization is ready to implement TeamSTEPPS. Have people share times when their organizations attempted a change they weren’t really prepared for.
Using Slide 11, “…
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www.ahrq.gov/teamstepps-program/curriculum/implement/pre/ready.html
January 01, 2024 - Readiness Assessment
Investing in TeamSTEPPS typically requires one or more identifiable problems that are creating risks to patient safety, care quality, or operational efficiency that an organization or unit agrees they must resolve.
Are You Ready for TeamSTEPPS?
Determining whether your organization or u…
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www.ahrq.gov/teamstepps-program/curriculum/team/overview/index.html
May 01, 2023 - Section 1: Overview of Key Communication Concepts and Tools
This section provides an overview of the key concepts and tools in the Team Leadership Module. More explanations and illustrations are provided in section 2 of this module ; section 3 includes methods for teaching the concepts and tools for this modu…
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www.ahrq.gov/teamstepps-program/curriculum/situation/overview/index.html
June 01, 2023 - Section 1: Overview of Key Concepts and Tools
This section provides an overview of the key concepts and tools in the Situation Monitoring Module. More explanations and illustrations are provided in section 2 of this module ; methods for teaching the concepts and tools for this module are in section 3 . Inform…
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www.ahrq.gov/teamstepps-program/curriculum/mutual/overview/index.html
July 01, 2023 - Section 1: Overview of Mutual Support Key Concepts and Tools
This section provides an overview of the key concepts and tools in the Mutual Support Module. More explanations and illustrations are provided in section 2 of this module ; methods for teaching the concepts and tools for this module are in section 3…
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/ipass.html
July 01, 2023 - Tool: I-PASS
I-PASS has become the preferred handoff tool for patient transitions in many organizations. It is an example of an evidence-based option for conducting a structured handoff. Your facility should determine a standard protocol for delivering handoffs and make it known to everyone.
Standard scrip…
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www.ahrq.gov/teamstepps-program/curriculum/implement/pre-teach.html
May 01, 2023 - Guidance for Teaching Section 4: Implementation
Who Should Teach and Learn These Topics
Only instructors with substantial experience teaching and implementing TeamSTEPPS across an organization or units should use the material in section 4: Implementation. Ideally, multiple trainers should lead trainings discu…
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/teachback.html
May 01, 2023 - Tool: Teach-Back
A teach‐back is an evidence‐based health literacy intervention that promotes patient engagement, patient safety, adherence, and quality . 1 In a teach-back, you ask the patient or family caregiver to explain the information they need to know or actions they need to take, in their own words. Te…
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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/feedback.html
June 01, 2023 - Tool: Formative Feedback
While feedback in general can be verbal or nonverbal and intentional or unintentional, formative feedback is information deliberately provided to improve team performance. The ability to communicate self-improvement information in a useful way is an important skill in the team improveme…
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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/task.html
May 01, 2023 - Tool: Task Assistance
What Task Assistance Is
Task assistance includes both asking for assistance when needed and offering assistance to team members when the opportunity arises. Task assistance is guided by situation monitoring, because situation monitoring allows team members to effectively identify when th…
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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
June 01, 2023 - Tool: Advocacy and Assertion
Providing mutual support also sometimes requires the use of advocacy and assertion. Advocacy and assertion interventions are invoked when a team member's viewpoint does not coincide with that of a decision maker. In advocating by or for the patient and asserting the need for correct…
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www.ahrq.gov/teamstepps-program/curriculum/team/tools/huddle.html
May 01, 2023 - Monitoring and Modifying the Plan: Huddle
The Huddle is a tool for communicating adjustments to a care plan that is already in place. When a plan is or has to be altered due to changes in the patient’s condition or team membership, or the current plan is not working, either the designated leader or a situatio…
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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
May 01, 2023 - Tool: Two-Challenge Rule
The Two-Challenge Rule is another tool used to facilitate team members' speaking up. It was developed to manage conflict when team members’ perception of a situation differs. Human factor experts developed the rule to help airline captains prevent disasters when otherwise excellent deci…
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www.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
July 01, 2023 - Concept: Conflict in Teams
It is important to acknowledge that conflict can occur between staff members or between staff and patients or family caregivers. Conflict is inevitable in all groups because individuals have different needs, perspectives, and priorities. These differences can result in two distinct ca…