-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepptoutsurvey.pdf
September 01, 2012 - Evaluation Metrics
1
Enhancing Safety for
Patients with Limited English Proficiency
Patient Outcomes Survey
1
SCREENING QUESTION
What is your preferred language?
1
English If English, end questions
2
[Insert language 2]
3
[Insert language 3]
4
[Insert language 4]
5
Other
…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pdf
November 19, 2008 - Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide
Enhancing Safety for Patients With
Limited English Proficiency
TM
TeamSTEPPS | Limited English Proficiency
LEP
06.1 |
Introduction
INSTRUCTOR NOTE:
This module may be customized based on t…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/instructor_slides/rrsinstructmod.pdf
January 01, 2008 - For their expert input to this curriculum, we would like to thank:
Agency for Healthcare Research and
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
September 01, 2012 - Readiness Assessment Survey
TeamSTEPPS® Enhancing Safety
for Patients With Limited English
Proficiency Module
Train the Trainer Handouts
Readiness Assessment Survey
Is Your Organization Ready for This TeamSTEPPS Module?
These questions can help you assess your institution’s readiness to i…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepreadisurvey.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Readiness Assessment Survey
Readiness Assessment Survey
Is Your Organization Ready for This TeamSTEPPS Module?
These questions can help you assess your institution’s readiness to implement the
TeamSTEPPS module to improve safety for patients with limited English…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leppostbehsurvey.pdf
October 03, 2012 - 1
Enhancing Safety for Patients
With Limited English Proficiency
Posttraining Behavior Survey
S1. Did you take the TeamSTEPPS training on improving safety for patients with limited
English proficiency (LEP)?
1
Yes
2
No
S2. Are you an interpreter?
1
Yes Skip to Question 4
…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
September 01, 2012 - Readiness Assessment Survey
TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module
Train the Trainer Handouts
Readiness Assessment Survey
Is Your Organization Ready for This TeamSTEPPS Module?
These questions can help you assess your institution’s readiness to implement the TeamSTEPPS…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leptragenda.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Train-the-Trainer Session Agenda
Enhancing Safety for Patients with
Limited English Proficiency
Train-the-Trainer Instructor Guide
TM
Slide
TeamSTEPPS | Limited English Proficiency
Limited English
Proficiency Train-the-Trainer Session Agenda
• Experience pret…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepprocessmap.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Patient Language Process Map
Patient Language Process Map
Identify language/cultural needs
Who? How?
Contact interpreter
Who? How? List various methods. Note contingency plans.
Ensure that interpreter is present for entire encounter
Who? How?
Ensure that …
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leputcomesasst.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Learning Outcomes Assessment
1
Enhancing Safety for Patients With
Limited English Proficiency
Learning Outcomes Assessment
For each of the following questions, circle the letter next to the one best answer.
1. A 22-year-old male patient, Alejand…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepletter.pdf
July 30, 2012 - TeamSTEPPS Limited English Proficiency Module: Form Letter
[PLACE ON TRAINING ORGANIZER’S LETTERHEAD]
[DATE]
[ADDRESS]
Dear TeamSTEPPS trainers,
We look forward to seeing you soon for the TeamSTEPPS training to improve the safety of
patients with limited English Proficiency (LEP).
A while back, you …
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
September 01, 2012 - Readiness Assessment Survey
TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module
Staff Training Handouts
Readiness Assessment Survey
Is Your Organization Ready for This TeamSTEPPS Module?
These questions can help you assess your institution’s readiness to implement the TeamSTEPPS modu…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepevidencesum.pdf
January 01, 2012 - TeamSTEPPS Limited English Proficiency Module: Evidence Summary
Evidence Summary: Why focus on safety for patients with
limited English proficiency?
Patient safety events that affect limited-English-proficient (LEP) patients tend to be more
severe and more frequently due to communication errors compared to Engl…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepprebehsurvey.pdf
October 03, 2012 - 1
Enhancing Safety for Patients
With Limited English Proficiency
Pretraining Behavior Survey
As part of our quality improvement activities, we are conducting a brief survey about the care we
provide for patients with limited English proficiency (LEP). Please answer the questions below
truthfully to the be…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepsptoutsurvey.pdf
October 03, 2012 - LEP Patient Outcome Survey – Spanish (Español)
LEP Patient Outcome Survey – Spanish (Español)
PREGUNTAS DE CUALIFICACIÓN
1. ¿En qué idioma prefiere hablar?
1 Inglés Si contestó "Inglés", no cualifica para la entrevista
2 [Idioma 2]
3 [Idioma 3]
4 [Idioma 4]
5 Otro
2. ¿Qué tan bien habla ingl…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepslstafftrain.pdf
July 26, 2012 - TeamSTEPPS Limited English Proficiency Module, Staff Training Slide Presentation
Enhancing Safety for
Patients With
Limited English Proficiency
Overview/Objectives
Understand the safety risk to patients with limited
English proficiency
Know the process to assemble the most
appropriate and effective care…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/quickrefguide.pdf
March 13, 2014 - TeamSTEPPS 2.0 Quick Reference Guide to TeamSTEPPS Action Planning
TeamSTEPPS 2.0 Guide to Action Quick Reference - 1
The Quick Reference Guide to
TeamSTEPPS Action Planning
Step 1: Create a Change Team
Objective: To create a team of leaders and staff members with the authority, expertise,
credibility, …
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teamattitude.pdf
March 21, 2014 - TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ)
TeamSTEPPS 2.0 TeamSTEPPS Teamwork Attitudes Questionnaire – F-9
TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ)
Instructions: Please respond to the questions below by placing a check mark (√) in the box that
corresponds to your level of ag…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/tmpot.pdf
February 28, 2014 - Scenario 1
Team Performance Observation Tool
Date:
Unit/Department:
Team:
Shift:
Rating Scale
Please comment if
1 or 2.
1 = Very Poor
2 = Poor
3 = Acceptable
4 = Good
5 = Excellent
1. Team Structure Rating
a. Assembles a team
b. Assigns or identifies team members’ roles and res…
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ancillary.pdf
March 19, 2014 - TeamSTEPPS Specialty Scenarios: Ancillary Services
TeamSTEPPS 2.0 Specialty Scenarios - 13
Specialty
Scenarios
ANCILLARY SERVICES
Specialty Scenarios - 14 TeamSTEPPS 2.0
Specialty
Scenarios
Ancillary Services
Scenario 9
Appropriate for: All Specialties
Setting: Hospital
A patient presen…