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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
September 01, 2012 - Evaluation Metrics
Evaluating Your TeamSTEPPS Intervention
To Improve the Safety of LEP Patients
1
Why evaluate?
To make sure the time is right to implement the intervention.
To document your efforts.
To see if it worked.
To make it work even better.
To help you tell your story …
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepcourseeval.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Course Evaluation
COURSE EVALUATION
Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS)
Location:
Date:
Response scale: 1=strongly disagree,
2=somewhat disagree, 3=neither agree nor
disagree, 4=somewhat agree, 5=…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.docx
September 01, 2012 - Readiness Assessment Survey
TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module
Train the Trainer Handouts
Readiness Assessment Survey
Is Your Organization Ready for This TeamSTEPPS Module?
These questions can help you assess your institution’s readiness to implement the TeamSTEPPS…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepslhandouts.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Slide Handouts
1 TeamSTEPPS LEP Patient Safety | Essentials
Essentials
Enhancing Safety for
Patients With
Limited English Proficiency
Overview/Objectives
Understand the safety risk to patients with limited
English proficiency
Know the process to …
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepreadisurvey.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Readiness Assessment Survey
Readiness Assessment Survey
Is Your Organization Ready for This TeamSTEPPS Module?
These questions can help you assess your institution’s readiness to implement the
TeamSTEPPS module to improve safety for patients with limited English…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepsptoutsurvey.pdf
October 03, 2012 - LEP Patient Outcome Survey – Spanish (Español)
LEP Patient Outcome Survey – Spanish (Español)
PREGUNTAS DE CUALIFICACIÓN
1. ¿En qué idioma prefiere hablar?
1 Inglés Si contestó "Inglés", no cualifica para la entrevista
2 [Idioma 2]
3 [Idioma 3]
4 [Idioma 4]
5 Otro
2. ¿Qué tan bien habla ingl…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
September 01, 2012 - Readiness Assessment Survey
TeamSTEPPS® Enhancing Safety
for Patients With Limited English
Proficiency Module
Train the Trainer Handouts
Readiness Assessment Survey
Is Your Organization Ready for This TeamSTEPPS Module?
These questions can help you assess your institution’s readiness to i…
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leptragenda.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Train-the-Trainer Session Agenda
Enhancing Safety for Patients with
Limited English Proficiency
Train-the-Trainer Instructor Guide
TM
Slide
TeamSTEPPS | Limited English Proficiency
Limited English
Proficiency Train-the-Trainer Session Agenda
• Experience pret…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/instructor_slides/rrsinstructmod.pdf
January 01, 2008 - For their expert input to this curriculum, we would like to thank:
Agency for Healthcare Research and
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.pdf
September 01, 2012 - Readiness Assessment Survey
TeamSTEPPS® Enhancing Safety
for Patients With Limited English
Proficiency Module
Staff Training Handouts
Readiness Assessment Survey
Is Your Organization Ready for This TeamSTEPPS Module?
These questions can help you assess your institution’s readiness to implemen…
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.docx
September 01, 2012 - Readiness Assessment Survey
TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module
Staff Training Handouts
Readiness Assessment Survey
Is Your Organization Ready for This TeamSTEPPS Module?
These questions can help you assess your institution’s readiness to implement the TeamSTEPPS modu…
-
pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepbriefingex.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Briefing Exercise
Briefing Exercise
We’re going to practice briefing, including creating psychological safety, by having you read
through a scenario where a patient is being discharged from the hospital after having a
myocardial infarction. I need someone to play t…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leppostbehsurvey.pdf
October 03, 2012 - 1
Enhancing Safety for Patients
With Limited English Proficiency
Posttraining Behavior Survey
S1. Did you take the TeamSTEPPS training on improving safety for patients with limited
English proficiency (LEP)?
1
Yes
2
No
S2. Are you an interpreter?
1
Yes Skip to Question 4
…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pdf
November 19, 2008 - Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide
Enhancing Safety for Patients With
Limited English Proficiency
TM
TeamSTEPPS | Limited English Proficiency
LEP
06.1 |
Introduction
INSTRUCTOR NOTE:
This module may be customized based on t…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leptrlist.docx
January 20, 2006 - Participant List
(
LEP
)
Participant List
Training of Trainers
[Location, Date]
Trainers
Name, Degrees
Position
Institution
Contact info
Name, Degrees
Position
Institution
Contact info
Coordinators
Name, Degrees
Position
Institution
Contact info
Name, Degrees
Position
Institution
Contact info
Hospital Repres…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepgoals.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Goals and Outcomes
Goals and Outcomes
What needs to change?
Processes
Activities
Practices
Behaviors
Attitudes
LEP
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepevidencesum.pdf
January 01, 2012 - TeamSTEPPS Limited English Proficiency Module: Evidence Summary
Evidence Summary: Why focus on safety for patients with
limited English proficiency?
Patient safety events that affect limited-English-proficient (LEP) patients tend to be more
severe and more frequently due to communication errors compared to Engl…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepprocessmap.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Patient Language Process Map
Patient Language Process Map
Identify language/cultural needs
Who? How?
Contact interpreter
Who? How? List various methods. Note contingency plans.
Ensure that interpreter is present for entire encounter
Who? How?
Ensure that …
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leputcomesasst.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Learning Outcomes Assessment
1
Enhancing Safety for Patients With
Limited English Proficiency
Learning Outcomes Assessment
For each of the following questions, circle the letter next to the one best answer.
1. A 22-year-old male patient, Alejand…
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pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepletter.pdf
July 30, 2012 - TeamSTEPPS Limited English Proficiency Module: Form Letter
[PLACE ON TRAINING ORGANIZER’S LETTERHEAD]
[DATE]
[ADDRESS]
Dear TeamSTEPPS trainers,
We look forward to seeing you soon for the TeamSTEPPS training to improve the safety of
patients with limited English Proficiency (LEP).
A while back, you …