-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepbriefingex.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Briefing Exercise
Briefing Exercise
We’re going to practice briefing, including creating psychological safety, by having you read
through a scenario where a patient is being discharged from the hospital after having a
myocardial infarction. I need someone to play t…
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepprebehsurvey.pdf
October 03, 2012 - 1
Enhancing Safety for Patients
With Limited English Proficiency
Pretraining Behavior Survey
As part of our quality improvement activities, we are conducting a brief survey about the care we
provide for patients with limited English proficiency (LEP). Please answer the questions below
truthfully to the be…
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepsptoutsurvey.pdf
October 03, 2012 - LEP Patient Outcome Survey – Spanish (Español)
LEP Patient Outcome Survey – Spanish (Español)
PREGUNTAS DE CUALIFICACIÓN
1. ¿En qué idioma prefiere hablar?
1 Inglés Si contestó "Inglés", no cualifica para la entrevista
2 [Idioma 2]
3 [Idioma 3]
4 [Idioma 4]
5 Otro
2. ¿Qué tan bien habla ingl…
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leptragenda.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Train-the-Trainer Session Agenda
Enhancing Safety for Patients with
Limited English Proficiency
Train-the-Trainer Instructor Guide
TM
Slide
TeamSTEPPS | Limited English Proficiency
Limited English
Proficiency Train-the-Trainer Session Agenda
• Experience pret…
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepprocessmap.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Patient Language Process Map
Patient Language Process Map
Identify language/cultural needs
Who? How?
Contact interpreter
Who? How? List various methods. Note contingency plans.
Ensure that interpreter is present for entire encounter
Who? How?
Ensure that …
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepcourseeval.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Course Evaluation
COURSE EVALUATION
Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS)
Location:
Date:
Response scale: 1=strongly disagree,
2=somewhat disagree, 3=neither agree nor
disagree, 4=somewhat agree, 5=…
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leputcomesasst.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Learning Outcomes Assessment
1
Enhancing Safety for Patients With
Limited English Proficiency
Learning Outcomes Assessment
For each of the following questions, circle the letter next to the one best answer.
1. A 22-year-old male patient, Alejand…
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/stafftrainhandouts_all.pdf
September 01, 2012 - Readiness Assessment Survey
TeamSTEPPS® Enhancing Safety
for Patients With Limited English
Proficiency Module
Staff Training Handouts
Readiness Assessment Survey
Is Your Organization Ready for This TeamSTEPPS Module?
These questions can help you assess your institution’s readiness to implemen…
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepletter.pdf
July 30, 2012 - TeamSTEPPS Limited English Proficiency Module: Form Letter
[PLACE ON TRAINING ORGANIZER’S LETTERHEAD]
[DATE]
[ADDRESS]
Dear TeamSTEPPS trainers,
We look forward to seeing you soon for the TeamSTEPPS training to improve the safety of
patients with limited English Proficiency (LEP).
A while back, you …
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leptrlist.docx
January 20, 2006 - Participant List
(
LEP
)
Participant List
Training of Trainers
[Location, Date]
Trainers
Name, Degrees
Position
Institution
Contact info
Name, Degrees
Position
Institution
Contact info
Coordinators
Name, Degrees
Position
Institution
Contact info
Name, Degrees
Position
Institution
Contact info
Hospital Repres…
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepslhandouts.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Slide Handouts
1 TeamSTEPPS LEP Patient Safety | Essentials
Essentials
Enhancing Safety for
Patients With
Limited English Proficiency
Overview/Objectives
Understand the safety risk to patients with limited
English proficiency
Know the process to …
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepgoals.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Goals and Outcomes
Goals and Outcomes
What needs to change?
Processes
Activities
Practices
Behaviors
Attitudes
LEP
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/impslhandouts.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Implementation Slide Handouts
1
Enhancing Safety for
Patients With
Limited English Proficiency
Train-the-Trainer Session: Implementation
LEP
Implementation ™
Shift Toward a Culture of Safety
LEP
Implementation ™
Phase I: Assessment
Process map
…
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepactionplan.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Action Planning
Action Planning
Activity
Person
Responsible Target Date
LEP
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/quickrefguide.pdf
March 13, 2014 - TeamSTEPPS 2.0 Quick Reference Guide to TeamSTEPPS Action Planning
TeamSTEPPS 2.0 Guide to Action Quick Reference - 1
The Quick Reference Guide to
TeamSTEPPS Action Planning
Step 1: Create a Change Team
Objective: To create a team of leaders and staff members with the authority, expertise,
credibility, …
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/smpcefm.docx
May 02, 2006 - COURSE EVALUATION
Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS®)
Location:
Date:
Rating 1 = Poor, inadequate, did not meet, ineffective
Scale 2 = Good, adequate, met, satisfactory, effective
(Circle one) 3 = Excellent, more than adequate, exceeded, very effective
…
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teamattitude.pdf
March 21, 2014 - TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ)
TeamSTEPPS 2.0 TeamSTEPPS Teamwork Attitudes Questionnaire – F-9
TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ)
Instructions: Please respond to the questions below by placing a check mark (√) in the box that
corresponds to your level of ag…
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ambulatory.pdf
March 19, 2014 - TeamSTEPPS Specialty Scenarios: Ambulatory Care
TeamSTEPPS 2.0 Specialty Scenarios - 3
Specialty
Scenarios
AMBULATORY CARE
Specialty Scenarios - 4 TeamSTEPPS 2.0
Specialty
Scenarios
Ambulatory Care
Scenario 1
Appropriate for: All Specialties
Setting: Clinic
A renal failure patient pres…
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/ancillary.pdf
March 19, 2014 - TeamSTEPPS Specialty Scenarios: Ancillary Services
TeamSTEPPS 2.0 Specialty Scenarios - 13
Specialty
Scenarios
ANCILLARY SERVICES
Specialty Scenarios - 14 TeamSTEPPS 2.0
Specialty
Scenarios
Ancillary Services
Scenario 9
Appropriate for: All Specialties
Setting: Hospital
A patient presen…
-
healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/medsurg.pdf
March 19, 2014 - TeamSTEPPS Specialty Scenarios: Med-Surg
TeamSTEPPS 2.0 Specialty Scenarios - 31
Specialty
Scenarios
MED-SURG
Specialty Scenarios - 32 TeamSTEPPS 2.0
Specialty
Scenarios
Med-Surg
Scenario 26
Appropriate for: All Specialties
Setting: Clinic
Ann Tayner is assigned to work in a busy Inte…