January 20, 2006 - PowerPoint Presentation
for
Office-Based Care
Team Structure
TEAMSTEPPS 05.2
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Care Team Structure
TEAMSTEPPS 05.2
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Office-Based Care
Let’s Talk About Your Team
What does it look like?
Who are the team members?
When do you intera…
December 03, 2015 - TeamSTEPPS Primary Care Instructor Guide Handout: Cross-Monitoring
I CROSS-MONITORING
Qjrutipm:: Fed a partner. Suggest two examples: one of a situation in w'hicb aoss-monib:lrq: was
successful for your team, and one in which aoss~onitoring should haw been used, but was not. What
was the result? Be prepared to sha…
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Change Management
TEAMSTEPPS 05.2
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Learning Objectives
List Kotter’s Eight Steps of Change
Identify errors common to organizational change
Discuss what is involved in creating a
new culture
Begin planning your organizational ch…
January 01, 2010 - Slide 1
for
Office-Based Care
Introduction
TEAMSTEPPS 05.2
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Collaboration of:
Agency for Healthcare Research and Quality (AHRQ)
Department of Defense
Team Strategies & Tools to Enhance Performance & Patient Safety
Focuses on strengthening the specific knowledge, s…
January 20, 2006 - PowerPoint Presentation
for
Office-Based Care
Situation Monitoring
TEAMSTEPPS 05.2
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Situation Monitoring
Process of actively scanning behaviors and actions to assess elements of the situation or environment
Enables team members to identify the potential issues or m…
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Summary: Putting It All Together
TEAMSTEPPS 05.2
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Learning Objectives
Review the tools and principles of TeamSTEPPS
Review the role of Practice Facilitators and the change team in introducing TeamSTEPPS in an office-based care s…
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Implementation Planning
TEAMSTEPPS 05.2
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Objectives
Describe the steps involved in implementing TeamSTEPPS in an office-based care setting
Discuss possible barriers at each step for the practices that will be recruited
®
TE…
January 01, 2006 - Slide 1
for
Office-Based Care
Leading Teams
TEAMSTEPPS 05.2
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Leading Teams
Definitions of leadership center on the concept of influence:
“A process whereby an individual organizes and influences a group of individuals to achieve a common goal” (Northouse, 2007).
Le…
December 03, 2015 - TeamSTEPPS Primary Care Instructor Guide Handout: When and Why to Use A Huddle
I I WHEN AND WHY TO USE A HUDDLE
QjrutIDm:
Think about a situation in your- medical office in which the team leadershould have called a OOddle, but
did not.What were the results? Se prepared to share your example with the larger group.…
December 09, 2015 - Evaluating TeamSTEPPS for Office-Based Care Worksheet
Evaluating
TeamSTEPPS Exercise TeamSTEPPS®
Evaluating TeamSTEPPS for Office-Based Care Worksheet
SCENARIO
You have been asked to work with a fairly large medical office that has been struggling with its
management of type 2 diabetes patients. In particular…
December 01, 2005 - PowerPoint Presentation
for
Office-Based Care
Communication
TEAMSTEPPS 05.2
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Communication
The first of the four main TeamSTEPPS components
“The process by which information is clearly and accurately exchanged between two or more team members in the prescribed mann…
December 03, 2015 - TeamSTEPPS Primary Care Participant Handout: Video Reflections
6
I VIDEO REFLECTIONS
pjrecrj005
As you view the video, make a note of your thoughts and observations. What problems do you see
occurring? Where do you see breakdowns i:n the process of providing quaHty patient care? How coukl
the breakdowns have …
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Measurement
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Objectives
Describe the importance of measurement
Describe the Kirkpatrick model of training evaluation
Identify measures that can be used to assess the impact of TeamSTEPPS for Office-Based Care
Describe the AHRQ Me…
January 20, 2006 - Slide 1
TeamSTEPPS for
Office-Based Care
Teaching and Coaching
TEAMSTEPPS 05.2
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Objectives
Address teaching TeamSTEPPS tools as a part of a coursework style approach where tools are divided into levels of difficulty
Define the role of a coach
Identify traits and skills of…
December 02, 2015 - TeamSTEPPS® for Office-Based Care - Course Evaluation
TeamSTEPPS® for Office-Based Care
COURSE EVALUATION
TeamSTEPPS® for Office-Based Care
Location:
Date:
Rating 1 = Poor, inadequate, did not meet, ineffective
Scale 2 = Good, adequate, met, satisfactory, effective
(Circle one) 3 = Excelle…
December 09, 2015 - TeamSTEPPS® for Office-Based Care - TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ)
TeamSTEPPS® for Office-Based Care
TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ)
The purpose of this survey is to measure your impressions of various components of teamwork
as it relates to patient care and safety.
In…
December 09, 2015 - TeamSTEPPS® for Office-Based Care - Team Performance Observation Tool
TeamSTEPPS® for Office-Based Care
Team Performance Observation Tool
Date:
Practice:
Time of Day:
Rating Scale
Please comment if
1 or 2.
1 = Very Poor
2 = Poor
3 = Acceptable
4 = Good
5 = Excellent
1. Leadership Rating
a…
December 09, 2015 - TeamSTEPPS® for Office-Based Care - Teamwork Perceptions Questionnaire (T-TPQ)
TeamSTEPPS® for Office-Based Care
TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ)
Instructions: Please complete the following questionnaire by placing a checkmark [√] in the box
that corresponds to your level of agreement fro…