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www.ahrq.gov/sites/default/files/wysiwyg/sops/sops-program-brief-2024.pdf
January 01, 2024 - Organizational culture refers to the beliefs, values,
and norms shared by staff throughout an
organization … Patient safety culture is the
extent to which these beliefs, values, and norms
support and promote … Assess the current status of patient safety
culture. … The SOPS surveys also assess
areas of patient safety culture unique to each
setting. … Conduct a review of the literature on patient
safety, safety culture, medical error, event
reporting
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/implementation.pdf
May 01, 2017 - Creating a Culture of Safety in the Ambulatory Surgery Environment: Implementation Guide
AHRQ Safety … Program for Ambulatory Surgery AHRQ Safety Program for Ambulatory Surgery
Creating a Culture of Safety … patient safety culture. … CUSP helps ASCs move from a culture in which a punitive response to
error prevails to a culture of safety—a … to improve dimensions of the ASC’s safety culture.
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www.ahrq.gov/news/newsroom/case-studies/cquips1402.html
January 01, 2014 - Jude Relies on AHRQ's Hospital Survey on Patient Safety Culture
Search All Impact Case Studies … and has been validated in many contexts and cultures," says James M. … of patient safety interventions. … culture" for patient safety. … Culture,
Surveys on Patient Safety Culture
Topic(s):
Patient Safety
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/urine-culturing-notes.docx
April 01, 2022 - Slide 2
AHRQ Safety Program for Intensive Care Units: Preventing CLABSI and CAUTI
AHRQ Safety … You can create a strong culture of safety by discussing quality pearls like culturing stewardship at … There are inaccurate beliefs and rote behaviors. … Beliefs can be corrected with stewardship education. … This may require skill building and education for staff, which can be part of a comprehensive safety
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/SOPS-Hospital-Survey-2.0-5-26-2021.pdf
January 01, 2021 - Hospital Survey on Patient Safety Culture Version 2.0
SOPS® Hospital Survey
Version: 2.0
Language … • For the survey items grouped according to the safety culture composite measures they
are intended … • To participate in the AHRQ Hospital Survey on Patient Safety Culture Database, you
must have … • A “patient safety event” is defined as any type of healthcare-related error,
mistake, or incident … The actions of hospital management show
that patient safety is a top priority ...................
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-3-closing.pdf
June 01, 2017 - Just Culture Webcast Closing
Updating the Hospital Survey and
Nonpunitive Response to Error
• HSOPS … to be released in early 2018
– Revising the Nonpunitive Response to Error composite
to reflect Just Culture … Improving Patient Safety in Hospitals: A Resource
List for Users of the AHRQ Hospital Survey on
Patient … Safety Culture
3. 2016 Hospital Comparative Database Report
UNC Resources
1. … index.html
mailto:SafetyCultureSurveys@westat.com
http://www.ahrq.gov/professionals/quality-patient-safety
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Hoff.pdf
January 01, 2003 - Safety Cultures in Medicine:
What We Learn by Watching Physicians
Timothy J. … nonmedical industries such as aviation and nuclear safety
have identified the value of “cultures of … Observing Safety Culture
17
Table 1. … as the Institute of Medicine and the
National Quality Forum, that imply that “cultures of safety” can … goal of “cultures of safety” in
the everyday realities of health care work environments.1, 2, 11, 12
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smith2slides.pdf
June 02, 2025 - Development of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: Slide Presentation … 12
12
Development of the AHRQ
Ambulatory Surgery Center
Survey on Patient Safety Culture … Culture Composites
27 items assess 8 composites of patient safety culture
1. … Development of the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture
What is Patient … Safety Culture?
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www.ahrq.gov/news/newsroom/case-studies/cquips0704.html
October 01, 2014 - Patient Safety Culture in classes that teach pharmacy students to understand and create a culture of … "I believe the survey questions really opened students' eyes as to what a 'culture of safety' is all … "I am very much a believer in the importance of the workplace culture in patient safety," he says. … Since 2006, Cisneros has also used the survey to demonstrate what a culture of safety should be about … Culture,
Surveys on Patient Safety Culture
Topic(s):
Patient Safety,
Education
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-psychological-safety-4.html
September 01, 2023 - Strategies To Promote Psychological Safety and Organizational Safety Culture Related to Diagnosis … of Psychological Safety and Organizational Safety Culture To Improve Diagnostic Safety
Specific Barriers … and an organizational culture of safety: the individual, the team, and the organization. 16
Strategies … An open, honest, and nonpunitive environment ensured by a culture of safety will reveal opportunities … Leadership committed to a culture of safety should invest resources to solve system problems that threaten
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-2-presentation.pdf
May 01, 2007 - Just Culture Webcast Presentation
University of North Carolina Health System
13
Celeste Mayer, PhD … ’s, Neurosciences, Women’s and
Cancer Hospital
• ~850 beds
• Chapel Hill, NC
My Role
• Patient Safety … The Collaborative
• Prework
– RCA Event documentation
– Employee Corrective Action Reports
– Patient Safety … When staff take shortcuts that put patient safety at risk,
supervisors or managers work with them to … When a patient safety event happens, hospital management
looks at more than staff actions to determine
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/098-cusp-why-choose-cusp-approach.pptx
October 01, 2024 - 9
CUSP Promotes a Culture of Safety5
Adaptive work changes the attitudes, values, and beliefs of people … Perceptions of safety culture can change through intervention. … Exploring relationships between patient safety culture and patients’ assessments of hospital care. … Identifying organizational cultures that promote patient safety. … Impact of the Comprehensive Unit-based Safety Program (CUSP) on safety culture in a surgical inpatient
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/amermanslides.pdf
June 02, 2025 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
Safety Survey
Dawn Amerman
Manager
Dexter … Survey
• Provided staff with an opportunity to give
uncensored feedback
• Offered staff a sense of … being part of the
solutions
• Let staff know that management cared about
what they thought
40 … they decided to
leave
43
Changes to Come
• Workflow system
• Changing the overall layout of … repercussions.
44
Safety Survey
Reasons for Taking the Survey
Taking the Survey
Things Learned
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol2/Stone.pdf
January 01, 2004 - Organizational
culture refers more broadly to the norms, values, beliefs, and assumptions shared
by … models.19 Typological
models seek to classify entire organizational cultures in terms of a dominant … Measurement of
organizational climate and culture. … Safety and insecurity: exploring the
moderating effect of organizational safety climate. … culture on quality of
life.
-
www.ahrq.gov/news/newsroom/case-studies/201906.html
November 01, 2019 - of safety in its obstetrics (OB) units by using a combination of AHRQ’s Surveys on Patient Safety Culture … As a result of the TeamSTEPPS training and new procedures, the OB staff’s views of the hospital’s safety … the safety culture, she explained. … Culture,
TeamSTEPPS®,
Comprehensive Unit-based Safety Program (CUSP),
Surveys on Patient … Safety Culture
Topic(s):
Care Coordination,
Central Line-Associated Bloodstream
-
www.ahrq.gov/news/newsroom/case-studies/cquips0902.html
October 01, 2014 - West Virginia University Uses AHRQ's Patient Safety Culture Survey to Improve Safety
Search All Impact … Case Studies
March 2009
As a result of implementing AHRQ's Hospital Survey on Patient Safety … improve the culture of safety in its facilities. … The hospital's administration first learned of the Hospital Survey on Patient Safety Culture by conducting … Culture,
Surveys on Patient Safety Culture
Topic(s):
Policy,
Patient Safety
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www.ahrq.gov/hai/tools/mvp/modules/cusp/assess-psc-hsop-fac-guide.html
February 01, 2017 - Say:
Safety culture is the perceived priority of safety relative to other goals. … Slide 4: Core Aspects of Safety Culture
Say:
The culture of safety has six main components. … management is an important part of this culture of safety. … The HSOPS survey will help to inform you of the current status of your safety culture so you can address … The HSOPS tool can also be used to examine details of your safety culture and that of other units and
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-SinghG_67.pdf
April 14, 2008 - of safety culture. … A highly reliable
organization has a safety culture and is a safety culture, wherein the objective of … The nature of safety culture: A
review of theory and research. … The safety organizing scale:
Development and validation of a behavioral measure
of safety culture in … Cultures and organizations: Software of
the mind.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-version-2-resource-list.pdf
December 01, 2024 - a culture of safety. … Many staff members think that robust safety cultures are so common in healthcare organizations … highlights the importance of nurses to safety culture. … This commitment
establishes a “culture of safety.” … Patient Safety Primer: Culture of Safety
20.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/famolaro-0914slides.pdf
January 01, 2014 - background on the AHRQ Medical Office
Survey on Patient Safety Culture
• Present an overview of results … Culture
family of surveys:
Hospital Survey on Patient Safety Culture
Nursing Home Survey on … Patient Safety Culture
Medical Office Survey on Patient Safety Culture
Community Pharmacy Survey … Office Survey
• Specifically designed to measure the culture of
patient safety in outpatient medical … offices
Assesses staff and provider attitudes and beliefs
about patient safety
Assesses some