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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-ginsberg.pdf
January 01, 2015 - Supplemental Item Set for Nursing Homes - Caren Ginsberg, Ph.D.
5
AHRQ’s Surveys on Patient Safety Culture … • Tools to improve patient safety culture in facilities
10
What is Patient Safety Culture? … Patient Safety Culture
The beliefs, values, norms,
shared by health care staff
Determines
behaviors … Raise staff awareness about patient
safety culture
Assess patient safety culture to
identify strengths … Areas of Patient Safety Culture Assessed Across SOPS Surveys
How are SOPS surveys used?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/patient-family-centered-care-040913.ppt
June 02, 2025 - *
Culture Change Model
Comparison Table
*
Objective Kotter: Leading Change Kouzes and Posner: Leadership … senior executive to spread to other units in the organization
Sustainability Anchor news approaches in culture … Comprehensive Unit-based Safety Program
An intervention to learn from mistakes and improve safety culture … Patient and family make-up, knowledge, values, beliefs, religious and cultural backgrounds are incorporated … families to share their voice
CUSP is a structured approach to learn from mistakes and improve safety culture
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-sops-hospital-survey-workplace-item-set-webcast-bakdash.pdf
December 01, 2024 - SOPS State Hospital Association Webcast - Bakdash Presentation
AHRQ’s Surveys on Patient Safety Culture … SOPS
databases
• Conducts research to further the measurement
and understanding of patient safety culture … • Develops resources to improve safety culture in
facilities
8
What is Patient Safety Culture … Patient Safety Culture
The beliefs, values, norms,
shared by health care staff
Determines
behaviors … Measures: A composite measure is a grouping of two or more survey items that assess the
same area of culture
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www.ahrq.gov/news/newsroom/case-studies/cquips1301.html
November 01, 2012 - Newman Memorial Hospital Implements AHRQ's Patient Safety Culture Survey
Search All Impact Case Studies … Hospital, a 79-bed acute hospital in Oklahoma, first implemented AHRQ's "Hospital Survey on Patient Safety Culture … AHRQ's "Hospital Survey on Patient Safety Culture" was implemented by establishing an onsite coordinator … Newman Memorial's policy is to provide a nonpunitive response to safety reports and concerns in the belief … It has provided us with a tool to assess and improve our safety environment and culture, which ultimately
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/medical-office/mowebinar_2014/famolaro-0914slides.pdf
January 01, 2014 - Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture
1
1
Success Stories … from the AHRQ
Medical Office Survey on Patient
Safety Culture
Webinar
September 16, 2014
1: … family of surveys:
Hospital Survey on Patient Safety Culture
Nursing Home Survey on Patient … Safety Culture
Medical Office Survey on Patient Safety Culture
Community Pharmacy Survey on … of
patient safety in outpatient medical offices
Assesses staff and provider attitudes and beliefs
-
www.ahrq.gov/news/newsroom/case-studies/cquips0804.html
October 01, 2014 - Illinois Hospitals Use AHRQ's Patient Safety Culture Survey to Improve Quality
Search All Impact … The tool—the Hospital Survey on Patient Safety Culture —was used in the labor and delivery units at … allows hospitals, nursing homes, and ambulatory medical offices to assess their current patient safety cultures … addition, the survey allows hospitals and hospital units to compare their performance in creating a culture … and Fetal Health, expected that staff at the hospital system would rate the hospital's patient safety culture
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www.ahrq.gov/action-alliance/webinars/measuring-safety-culture.html
May 01, 2025 - Measuring and Responding to Safety Culture Across Healthcare
This webinar was the third of a … three-part series on Safety Culture in Healthcare. … On April 15, 2025, presenters discussed how to measure and improve safety culture using tools like AHRQ … ’s Surveys on Patient Safety Culture® (SOPS®) Program, the Safety, Communication, Operational Reliability … Materials Slide Presentation: Measuring and Responding to Safety Culture Across Healthcare (PDF, 5.7
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital-user-guide.pdf
July 01, 2018 - Hospital Survey on Patient Safety Culture: User's Guide
HOSPITAL
SURVEY
ON
PATIENT
SAFETY
CULTURE … values,
beliefs, and norms about what is important and what attitudes and behaviors are expected and … Safety Culture Definition
The safety culture of an organization is the product of individual and group … Patient Safety Culture Composites
The Hospital Survey on Patient Safety Culture emphasizes patient safety … the order of the items or response options, deleting one or more items, or
adding supplemental or custom
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/cultural-spanish.docx
June 02, 2025 - Programa de seguridad de la AHRQ para cuidados a largo plazo: HAI/CAUTI
Kit de herramientas de seguridad para cuidados a largo plazo
Ejemplos de soluciones técnicas y adaptativas
para el cambio
Objetivo: Proporcionarles a los directivos una explicación más detallada de las soluciones técnicas y adaptativas para …
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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/measuring-safety-culture.pdf
May 13, 2025 - Creating and Maintaining a Culture of Safety Series (Session 3): Measuring and Responding to Safety Culture … Safety Culture: Measuring and Responding
Framing
Simply – “The way we do things around here”
Culture … Associations between patient safety culture and
workplace safety culture in hospital settings. … Instructions
Creating and Maintaining a Culture of Safety Series
Framing
Safety Culture Surveys … Stories
AHRQ’s Surveys on Patient Safety Culture® (SOPS®) Program
Areas of Patient Safety Culture
-
www.ahrq.gov/news/newsroom/case-studies/201906.html
November 01, 2019 - services at nine hospitals and more than 300 sites in Pennsylvania and New Jersey—is improving the culture … of safety in its obstetrics (OB) units by using a combination of AHRQ’s Surveys on Patient Safety Culture … Using the AHRQ hospital culture survey beginning in 2008 with OB staff allowed St. … result of the TeamSTEPPS training and new procedures, the OB staff’s views of the hospital’s safety culture … Sharing hospital culture survey data from AHRQ’s HSOPS helped encourage OB teams to make positive changes
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www.ahrq.gov/hai/cusp/videos/07a-just-culture/index.html
July 01, 2018 - Understand Just Culture
CUSP Toolkit
The CUSP toolkit includes training tools to make care … Understand "Just Culture" [5 min. 32 sec.]
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/physician-staff-engagement-slides.pptx
January 01, 2017 - Values
Attitudes
Beliefs
Technical and Adaptive Work
Physician and Staff Engagement ‹#›
AHRQ Safety … Intensive care unit safety culture and outcomes: a US multicenter study. … Exploring relationships between hospital patient safety culture and adverse events. … so far for culture interventions that use multiple components
8. … Intensive care unit safety culture and outcomes: a US multicenter study.
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www.ahrq.gov/sops/index.html
Surveys on Patient Safety Culture (SOPS) … SOPS Surveys
Each SOPS survey is designed to assess patient safety culture in a specific healthcare … About the SOPS Program
Learn about the AHRQ Surveys on Patient Safety Culture® (SOPS®) program … and what is patient safety culture. … and other patient safety culture topics.
-
www.ahrq.gov/hai/tools/mvp/modules/cusp/assess-psc-hsop-fac-guide.html
February 01, 2017 - Slide 3: What Is Safety Culture?
Ask:
What is safety culture? … In our work environment setting, we participate in a hospital culture and in a health care system culture … Slide 4: Core Aspects of Safety Culture
Say:
The culture of safety has six main components. … Slide 7: Why Safety Culture Matters
Ask:
Why does safety culture matter? … Slide 8: Measuring Safety Culture
Ask:
How is safety culture actually measured?
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-sops-overview-webcast-tyler.pdf
January 01, 2025 - AHRQ’s Surveys on Patient Safety Culture® for New Users - Rose Tyler
AHRQ’s SOPS Program
www.ahrq.gov … /sops
Rose Tyler
User Network for AHRQ’s Surveys on Patient Safety Culture, Westat
http://www.ahrq.gov … Office
Ambulatory
Surgery Center Nursing Home
Community
Pharmacy
11
Areas of Patient Safety Culture … Supplemental Items
SOPS
Core
Survey +
SOPS
Supplemental
Items—
All items or
selected
sections
+ Custom … Survey
Items = Customized
SOPS
Survey
• Optional SOPS supplemental items and/or custom items can
-
www.ahrq.gov/sops/events/webinars/best-practices-103024.html
November 01, 2024 - Improving Hospital Handoffs Using AHRQ’s Surveys on Patient Safety Culture® Hospital Survey (Webcast) … 2024
Contents Summary Speakers and Presentation Slides Recording About the Surveys on Patient Safety Culture … About the Surveys on Patient Safety Culture The Surveys on Patient Safety Culture are a suite of surveys … that assess provider and staff opinions about patient safety culture in hospitals, outpatient medical … the development and promotion of patient safety culture surveys, resources, and databases, and provides
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Hoff.pdf
January 01, 2003 - Implementing Safety Cultures in Medicine: What We Learned by Watching Physicians
15
Implementing … Safety Cultures in Medicine:
What We Learn by Watching Physicians
Timothy J. … mistake, not excusing one’s part in the incident but not
letting the event create untrue or exaggerated beliefs … Observing Safety Culture
17
Table 1. … The interpretation of cultures. New York:
Basic Books; 1973.
36. Strauss AL.
-
www.ahrq.gov/teamstepps-program/curriculum/implement/activity/change.html
June 01, 2023 - Discuss what is involved in creating a new culture. … Step 8: Create a New Culture. … Exploring the reasons for resistance might surface a belief that current debriefs are relatively long … Step 8: Create a New Culture
Intentional efforts to create a new culture of safety should include various … Persistence is essential to produce a durable safety culture.
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-user-guide.pdf
July 01, 2018 - Achieving such a
culture requires an understanding of the values, beliefs, and norms about what is important … Safety Culture Definition
The safety culture of an organization is the product of individual and group … Patient Safety Culture Composites and Definitions
Patient Safety Culture Composite Definition: The extent … the order of the items or response options, deleting one or more
items, or adding supplemental or custom … you plan to use commercial off-the-shelf software rather than having a vendor design and
develop a custom