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441. SOPS™ Value and Efficiency Supplemental Items for Hospitals and Medical Offices Webcast Transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valuewebcasttranscript.pdf
     January 09, 2018 - Sorra, Slide 13 Given that SOPS surveys focus on organizational culture, what is organizational culture … It's the belief, values and norms shared by health care staff about what's important and what attitudes … Different systems will have different organizational cultures. … within those sites, the departments and the units will also have slightly different organizational cultures … culture.

442. Project Report - Lean Sigma (ppt file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/framework-slides/CUSP-A-Framework-for-Success-Mar-7-2012-508.ppt
     January 01, 2012 - Heifetz * ICU Safety Climate * “Needs Improvement” - Safety Climate Score <60% * Culture / Climate … How can we do it with my resources and culture? … * Measure Have We Created a Safe Culture? How Do We Know We Learn From Mistakes? … * 100s 100s Have we created a safe culture? … intervention solves the problem or mitigates the contributing factors for the accident Rate the team belief

443. CAUTI-Related Data Collection Tool | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/cauti-surveillance/collect-tool.html
     March 01, 2017 - Catheter Utilization Ratio (Number of catheter days / Number of resident days) x 100 0 Urine Culture … Collection Rate (Cultures per 1,000 resident days) (Number of collected urine cultures / Number … This should be collected at the same time each day. 0 Urine Cultures: Number of urine cultures … Resident Catheter Days (# of residents w/catheters) Resident Days (# of residents) Urine Cultures

444. LTC Data Collection Tool (xls file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/cauti-surveillance/data-collection-tool.xlsx
     March 01, 2017 - Catheter Utilization Ratio (Number of catheter days / Number of resident days ) x 100 0 Urine Culture … Collection Rate (Cultures per 1,000 resident days) (Number of collected urine cultures / Number of resident … This should be collected at the same time each day. 0 Urine Cultures: Number of urine cultures collected … new events) Resident Catheter Days (# of residents w/catheters) Resident Days (# of residents) Urine Cultures

445. Case Study: Improving Customer Service at Health Share of Oregon (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
     September 01, 2016 - combination of the following strategies: • Bringing customer service in-house • Hiring to support a culture … strive to understand what good service means to members and contribute to a service- oriented team culture … An Interview Question to Assess the Fit to the Culture During interviews, the customer service manager … This culture is also reflected in Health Share’s expectations regarding members’ voicemails, which … people and that it will take time to build awareness of the issues and bring about a shift in the culture

446. Understanding SOPS Surveys: A Primer for New Users - Gray (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-3-gray-2018.pdf
     January 01, 2018 - Surveys 10 Laura Gray, MPH Senior Study Director User Network for the AHRQ Surveys on Patient Safety Culture … (SOPS) Westat What is Patient Safety Culture? … 11 12 AHRQ Surveys on Patient Safety Culture Surveys of providers and staff about the extent to … Test new items with new areas of focus, such as Just Culture 4. … AHRQ Surveys on Patient Safety Culture Areas of Patient Safety Culture Assessed Across SOPS Surveys

447. Tk2 T4 Common Suspected Infections Tools To Improve Communication And Decisionmaking (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/nhguide/TK2_T4_Common_Suspected_Infections_Tools_To_Improve_Communication_and_Decisionmaking.docx
     October 01, 2016 - They include: · a positive urine culture in an asymptomatic resident · a positive urine culture ordered … SAY: Often the trigger for a urine culture is a call from a facility saying that the resident’s urine … Studies have shown that a positive culture obtained solely because of a change in urine appearance will … but with increased fluid intake and improved toileting, and reserving cultures for residents with urinary … Slide 31 When to Order a Urine Culture Diagnostic Pathway SAY: Slide 32 Suspected Respiratory

448. 5 Tk2 T3-Concise Antibiogram Toolkit Using Whonet To Create Your Antibiogram (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_T3-Concise_Antibiogram_Toolkit_Using_WHONET_to_Create_Your_Antibiogram.pdf
     May 01, 2014 - This software will analyze the culture results of your nursing home facility and supply you with the … It is strongly recommended that you get culture data from your affiliated lab electronically. … Under “Organisms,” select all the organisms that have been found in cultures at your facility. 4 … Under “Data files,” select the Text file that you created from your culture data. … Antibiogram Template”) seem to fit with the frequency at which you’ve seen these organisms in positive cultures

449. 5 Tk2 T6-Using Nursing Home Antibiograms To Choose The Right Antibiotic Data Entry Form (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_T6-Using_Nursing_Home_Antibiograms_to_Choose_the_Right_Antibiotic_Data_Entry_Form.pdf
     May 01, 2014 - Culture ID This column represents the number the laboratory used to identify the specific culture. … If your culture reports lists multiple organisms for one culture, those organisms will have the same … culture ID. … This column indicates the date of the culture. … Some laboratories will report this by the collection date while others will use the date the culture

450. 5 Tk2 T6-Using Nursing Home Antibiograms To Choose The Right Antibiotic Data Entry Form (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_T6-Using_Nursing_Home_Antibiograms_to_Choose_the_Right_Antibiotic_Data_Entry_Form.docx
     May 01, 2014 - Culture ID This column represents the number the laboratory used to identify the specific culture. … If your culture reports lists multiple organisms for one culture, those organisms will have the same … culture ID. … This column indicates the date of the culture. … Some laboratories will report this by the collection date while others will use the date the culture

451. 10 Patient Safety Tips for Hospitals | Agency for Healthcare Research and Quality
     www.ahrq.gov/patients-consumers/diagnosis-treatment/hospitals-clinics/10-tips/index.html
     June 01, 2018 - Measure your hospital's patient safety culture. … Survey hospital staff to assess your facility's patient safety culture. … AHRQ's free Hospital Survey on Patient Safety Culture and related materials are designed to provide … tools for improving the patient safety culture, evaluating the impact of interventions, and tracking … If your health system includes nursing homes or ambulatory care medical groups, share culture surveys

452. 5 Tk2 T6-Using Nursing Home Antibiograms To Choose The Right Antibiotic Data Entry Form (xls file)
     www.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_T6-Using_Nursing_Home_Antibiograms_to_Choose_the_Right_Antibiotic_Data_Entry_Form.xlsx
     May 01, 2014 - Antibiotic_Susceptibilities Resident ID Birthdate Sex Floor Room Bed Laboratory Used Culture ID Collection … -Culture ID This column represents the number the laboratory used to identify the specific culture. … If your culture reports lists multiple organisms for one culture, those organisms will have the same … culture ID. … This column indicates the date of the culture.

453. (“Apply CUSP” cover slide with CUSP Toolkit logo)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/applycusp.pptx
     August 18, 2011 - CUSP Toolkit logo) 1 Learning Objectives Review key steps of the CUSP Toolkit Learn how Just Culture … principles can augment CUSP 2 Introduce Just Culture principles 2 Introduction to Just Culture … Principles 3 3 Understand Just Culture 4 4 Just Culture1 A system that: Holds itself accountable … : Transparency is impossible Blame-Free Culture: No accountability Just Culture: Optimally supports a … Just Culture. Plano, TX: Outcome Engineering; 2011 (Adapted from) Dayton E, Henricksen K.

454. Overview | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-overview.html
     May 01, 2017 - Creating a Culture of Safety in the Ambulatory Surgery Environment: Implementation Guide Overview … Previous Page Next Page Table of Contents Creating a Culture of Safety in the Ambulatory … Improved patient safety culture. Improved ASC patient experience of care. … Program Elements The Comprehensive Unit-based Safety Program (CUSP) CUSP is a culture change model … CUSP can help ASCs move from a culture in which a punitive response to error prevails to a culture of

455. Webcast: New AHRQ SOPS Health IT Patient Safety Supplemental Items | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/events/webinars/health-it.html
     December 01, 2018 - Summary On Wednesday, July 25, 2018, AHRQ hosted a webcast featuring the new Surveys on Patient Safety Culture … Hospitals can use the survey items as a supplement to the Hospital Survey on Patient Safety Culture … to assess how organizational culture influences health IT and patient safety. … Project Director User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat Introduction … Public Health Service Overview of AHRQ's Surveys on Patient Safety Culture (PDF, 247 KB)   Tejal

456. Module 1: Using the Comprehensive Long-Term Care Safety Modules: Applying Safety Principles: Material Use Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/guide.html
     March 01, 2017 - Topic: Implementing Change Method: During a leadership meeting, discuss your facility's safety culture … During the meeting, obtain a commitment from leaders to improve safety culture. … Materials: Slides 14–19 Audience: LTC administrators and leaders Topic: Just Culture Method: During … a meeting, use the slides and facilitator notes to define and discuss the principles of Just Culture … Through an open discussion or a written exercise, ask the team to reflect on what elements of Just Culture

457. 4 Tk2 T2-Antibiotic Pocket Cards (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK2_T2-Antibiotic_Pocket_Cards.pdf
     May 01, 2014 - • Do not culture stool; only perform toxin assay. … How to Isolate Culture-positive Residents: • Limit time outside of room for C. difficile positive resident … Positive urine culture in an asymptomatic resident. 2. … Urine culture ordered solely because of change in urine appearance. 3. … Skin wound without cellulitis, sepsis, or osteomyelitis (regardless of culture result). 10.

458. Paul Tedrick (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/mindfulness-transcript.doc
     June 10, 2014 - , and then when to treat and not treat those positive urine cultures. … those cultures the right way. … Have the cultures come back? … So, three quarters do not have guidelines for ordering urine cultures, a quarter do. … Changing culture is not an easy thing to do.

459. Guide (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module1/guide.docx
     March 01, 2017 - Prevention Overview of Toolkit Modules · Slides 6–13 Implementing Change · Slides 14–16 Just Culture … During the meeting, obtain a commitment from leaders to improve safety culture. … Materials: Slides 14–19 Audience: LTC administrators and leaders Topic: Just Culture Method: During … a meeting, use the slides and facilitator notes to define and discuss the principles of Just Culture … Through an open discussion or a written exercise, ask the team to reflect on what elements of Just Culture

460. Faclearncusp (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/learn/faclearncusp.docx
     January 01, 2009 - Improving culture within the health care setting requires the culture model to be based on the understanding … that all culture is local and that work to reform culture must be owned at the unit level. … Introduce Just Culture principles, 2. Learn how Just Culture principles can augment CUSP, and 3. … of error is widespread within a Just Culture. … Slide 28 SAY: Culture change is hard work.