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www.ahrq.gov/hai/cauti-tools/archived-webinars/connecting-dots-transcript.html
December 01, 2017 - Slide five - The concept of safety culture tend to be defined as enduring, shared, and learned beliefs … If you think about it, all culture, whether it's our national beliefs and behaviors, the culture of our … You can use four beliefs that are found in a safe, informed culture to engage frontline workers about … There are the cultures that we have within all of our organizations, our organizational culture. … So, in summary then, safety culture, on slide 41, is our beliefs, our behaviors that reflect whether
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/leveraging-cultural-change-080814.pptx
January 01, 2013 - 5
Culture is made up of the values, beliefs, underlying assumptions, attitudes and behaviors shared by … Basic underlying assumptions: Unconscious, taken for granted beliefs & values; Determine behavior, thought … , feeling
Espoused beliefs and values
Observed behavior
14
Behaviors
Beliefs & Values
Underlying … ) Culture
Learning Culture
Effective reporting and just cultures create atmosphere of trust
Sense-making … These components represent four areas of beliefs and behaviors that interact to produce an organization
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www.ahrq.gov/sites/default/files/wysiwyg/sdm/share-approach/05-SHARE-Cultural-Competence.pdf
October 25, 2024 - Remember that each patient has a unique set of beliefs and
values, and they may not share yours. … > Be aware of your own culture and how that may affect how you communicate with
your patients. … > You won’t be able to learn about every aspect of every patient’s culture. … Don’t be
afraid to let your patients know that you are unfamiliar with their culture. … > Recognize that in many cultures, family members are deeply involved in health
decisions.
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www.ahrq.gov/hai/cauti-tools/archived-webinars/leveraging-cultural-change-slides.html
December 01, 2017 - Culture is made up of the values, beliefs, underlying assumptions, attitudes and behaviors shared by … (Schein, 2010, pp. 24, 27)
Image: Pyramid with the top level saying Behaviors, middle level Beliefs … Reporting Culture
Just Culture
Flexible (Teamwork) Culture
Learning Culture:
Effective … reporting and just cultures create atmosphere of trust
Sense-making of patient safety events and high … Conduct internal and external benchmarking
Meet regulatory requirements
Identify gaps between beliefs
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www.ahrq.gov/sites/default/files/2024-02/jones-report.pdf
January 01, 2024 - are based on the organizational psychology perspective, which
views safety culture as shared beliefs … The organizational beliefs and practices associated with
these components of culture are assessed by … Perceptions of organizational beliefs
and practices that support a just culture, a flexible culture, … practices.6 Hospital leaders impact beliefs about organizational culture by supporting
frontline workers … A typology of organizational cultures.
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www.ahrq.gov/sops/about/index.html
July 01, 2024 - What Is Patient Safety Culture? … Patient safety culture is an aspect of an organization's culture that supports and promotes patient … Patient safety culture refers to the beliefs, values, and norms that are shared by providers and staff … Assess the current status of patient safety culture. … Examine trends in patient safety culture change over time.
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/antibiotic-targets-slides.pptx
June 01, 2021 - Create an alert that requires prescribers to review and sign off on cultures when they return from the … and beliefs
Identifies system opportunities to prevent them from occurring again
Identifying Targets … Clinicians are not using appropriate criteria to order urine cultures. … Pocket guides with criteria for when to order urine cultures. … Identifying Targets
15
Adaptive Problems
Adaptive solutions require a change in attitudes, beliefs,
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/connecting-dots-100813.ppt
January 01, 2013 - create cultures when they create groups and organizations. . . … (A1) BELIEF
2. … (A1) BELIEF 88%
2. … (C2) BELIEF
2. … (A1) BELIEF
2.
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www.ahrq.gov/sites/default/files/2024-02/hoff-report.pdf
January 01, 2024 - Final Progress Report: Creating Learning Cultures Around Mistakes for Residents
1
Project Title: Creating … Learning Cultures Around Mistakes for Residents
Timothy J. … mistake, not excusing one’s part in the incident but not letting the
event create untrue or exaggerated beliefs … This need to integrate learning cultures
into existing residency work cultures means mean that the development … Implementing safety cultures in medicine: What we
learn by watching physicians.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/archived-webinars/connecting-dots-transcript.doc
October 08, 2013 - Slide five - The concept of safety culture tend to be defined as enduring, shared, and learned beliefs … If you think about it, all culture, whether it's our national beliefs and behaviors, the culture of our … You can use four beliefs that are found in a safe, informed culture to engage frontline workers about … There are the cultures that we have within all of our organizations, our organizational culture. … So, in summary then, safety culture, on slide 41, is our beliefs, our behaviors that reflect whether
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
January 01, 2011 - Creating an Improvement Culture
Creating an Improvement Culture
October 2011 Podcast
Speaker … Having a positive organizational culture is important not just for patient experience but for all areas … https://www.cahps.ahrq.gov/News-and-Events/Podcasts.aspx
Creating an Improvement Culture
October … Creating an Improvement Culture
October 2011 Podcast
October 2011 www.cahps.ahrq.gov | 3 of … Creating an Improvement Culture
October 2011 Podcast
October 2011 www.cahps.ahrq.gov | 4 of
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/urine-culturing-notes.docx
April 01, 2022 - This module will identify the situations in which urine cultures are appropriate or inappropriate. … It is needed because urine cultures can be harmful if they’re ordered in the wrong situation. … This includes how a culture is collected, what container is used and how transport time can impact culture … There are inaccurate beliefs and rote behaviors. … Beliefs can be corrected with stewardship education.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-transcript-508-compliant.pdf
June 01, 2017 - Just Culture Webcast November 2016
Using Just Culture to Improve Hospital Survey on Patient Safety … It's the beliefs, the values, the norms shared by staff,
and is what is rewarded, supported and expected … So, what is Just Culture? … Culture. … each month would be, for example, plan for
communication, then the next month aligning organizational beliefs
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www.ahrq.gov/patient-safety/reports/liability/etchegaray.html
August 01, 2017 - Organizational culture refers to the shared beliefs from those working together about how work gets accomplished … . 9-11 Health services researchers have focused on understanding several types of cultures in health … and skills learned in training programs in the workplace, while units with neutral or negative safety cultures … Further, longitudinal studies linking more positive error disclosure cultures with better outcomes from … including safety, teamwork, and disclosure cultures, which could also have a positive impact on patient
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www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-psychological-safety-2.html
September 01, 2023 - Reporting and Discussing Diagnostic Error
The Potential of Psychological Safety and Organizational Safety Culture … Learning From Diagnostic Errors
The Potential of Psychological Safety and Organizational Safety Culture … She defined it as “a shared belief that the team is safe for interpersonal risk taking” and a culture … Organizational culture refers to the collective attitudes, beliefs, and values of an organization; a … safety culture fosters a shared commitment to identifying and mitigating risks, learning, and improving
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/pharmwebinar/sorraslides.pdf
January 01, 2014 - Using the AHRQ Pharmacy Survey on Patient Safety Culture
9
9
Development of the
AHRQ Pharmacy … Westat
10
10
What is Patient Safety Culture? … things around here”
Exists at
multiple
levels:
System
Organization
Department
Unit
Beliefs … Dimensions
36 items assess 11 dimensions of patient safety culture
1. … What is Patient Safety Culture?
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-3-closing.pdf
June 01, 2017 - Just Culture Webcast Closing
Updating the Hospital Survey and
Nonpunitive Response to Error
• HSOPS … to be released in early 2018
– Revising the Nonpunitive Response to Error composite
to reflect Just Culture … Patient Safety in Hospitals: A Resource
List for Users of the AHRQ Hospital Survey on
Patient Safety Culture
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-2-presentation.pdf
May 01, 2007 - Just Culture Webcast Presentation
University of North Carolina Health System
13
Celeste Mayer, PhD … October 48% 41% (2012)
2013 December 51% 42% (2014)
2015 October 53% 43% (2016)
North Carolina Just Culture … change the
Corrective Action Policy
Policy into Practice
• Clear expectation for use of the Just
Culture … new managers
– 1 hour concepts
– Application practice using a case
• Frontline staff experience Just Culture … Principles
into the Corrective Action policy
• Incorporating Just Culture Principles
into Counseling
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www.ahrq.gov/news/newsroom/case-studies/cquips1402.html
January 01, 2014 - Jude Relies on AHRQ's Hospital Survey on Patient Safety Culture
Search All Impact Case Studies … " since 2009 to understand and improve the hospital's culture, identify areas ripe for quality improvement … and has been validated in many contexts and cultures," says James M. … AHRQ's tool helps hospitals assess their patient safety culture, track changes, and evaluate the impact … that is striving to implement a just culture throughout the entire institution.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/urine-culturing.pptx
April 01, 2022 - 1-5
Ordering urine cultures thoughtfully, so they inform (not misinform) the care of individual patients … the electronic medical record to include appropriate indications for urine cultures in catheterized … overuse/CDI
More resistant organisms
Correct diagnosis missed
Implementing Culturing Stewardship28
Beliefs … However, a urinalysis was sent, and this hospital performs reflex cultures. … The influence of contaminated urine cultures in inpatient and emergency department settings.