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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-q.pdf
    November 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.Q. Standards for Customer Service V…
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/cahps-strategy-6-q.pdf
    November 01, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Standards for Customer Service The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.Q. Standards for Customer Service V…
  3. psnet.ahrq.gov/issue/patient-safety-records-silent-witness
    September 01, 2017 - Newspaper/Magazine Article Patient safety records: silent witness. Citation Text: Gould M. Patient safety. Silent witness. The Health Service Journal. 2008;September 15:22-24. Copy Citation Format: Google Scholar PubMed BibTeX EndNote X3 XML EndNote 7 XML Endnote tagged…
  4. psnet.ahrq.gov/issue/chpso-2019-annual-report
    March 20, 2024 - Book/Report CHPSO Annual Reports. Citation Text: CHPSO Annual Reports. California Hospital Patient Safety Organization: Sacramento, CA; 2024. Copy Citation Save Save to your library Print Download PDF Share Facebook Twitter Linked…
  5. psnet.ahrq.gov/issue/unaccountable-what-hospitals-wont-tell-you-and-how-transparency-can-revolutionize-health-care
    July 07, 2021 - Book/Report Unaccountable: What Hospitals Won't Tell You and How Transparency Can Revolutionize Health Care. Citation Text: Unaccountable: What Hospitals Won't Tell You and How Transparency Can Revolutionize Health Care. Makary M. New York, NY: Bloomsbury Press; 2012. ISBN: 9781608198368…
  6. psnet.ahrq.gov/issue/patient-education-materials-assessment-tool-pemat-and-users-guide-instrument-assess
    December 24, 2008 - Toolkit The Patient Education Materials Assessment Tool (PEMAT) and User's Guide: An Instrument to Assess the Understandability and Actionability of Print and Audiovisual Patient Education Materials. Citation Text: The Patient Education Materials Assessment Tool (PEMAT) and User's Guid…
  7. psnet.ahrq.gov/issue/healthcare-quality-and-safety-workforce-report-new-imperatives-quality-and-safety-mean-new
    May 06, 2015 - Book/Report Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development. Citation Text: Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Deve…
  8. psnet.ahrq.gov/issue/nurse-vaught-sentenced-deadly-medical-error
    January 25, 2023 - Newspaper/Magazine Article Nurse Vaught sentenced for deadly medical error. Citation Text: Nurse Vaught sentenced for deadly medical error. DePeau-Wilson M. MedPage Today. May 13, 2022.  Copy Citation Save Save to your library Print Download …
  9. psnet.ahrq.gov/issue/untold-story-cyberattack-hospital-and-dying-woman
    August 25, 2021 - Newspaper/Magazine Article The untold story of a cyberattack, a hospital and a dying woman. Citation Text: The untold story of a cyberattack, a hospital and a dying woman. Ralston W. Wired Magazine. November 11, 2020. Copy Citation Save Save to your library …
  10. psnet.ahrq.gov/issue/pain-was-unbearable-so-why-did-doctors-turn-her-away
    November 25, 2020 - Newspaper/Magazine Article The pain was unbearable. So why did doctors turn her away? Citation Text: The pain was unbearable. So why did doctors turn her away? Szalavitz M. Wired Magazine. August 11, 2021.  Copy Citation Save Save to your library P…
  11. psnet.ahrq.gov/issue/machine-learning-booming-medicine-its-also-facing-credibility-crisis
    May 22, 2019 - Newspaper/Magazine Article Machine learning is booming in medicine. It’s also facing a credibility crisis. Citation Text: Machine learning is booming in medicine. It’s also facing a credibility crisis. Ross C. STAT. June 2, 2021. Copy Citation Save Save to …
  12. psnet.ahrq.gov/issue/findings-and-lessons-ahrq-ambulatory-safety-and-quality-program
    January 07, 2015 - Book/Report Findings and Lessons From the AHRQ Ambulatory Safety and Quality Program. Citation Text: Findings and Lessons From the AHRQ Ambulatory Safety and Quality Program. Rockville, MD: Agency for Healthcare Research and Quality; August 2013. AHRQ Publication No. 13-0067-EF. Copy C…
  13. psnet.ahrq.gov/issue/mail-service-and-community-pharmacies-must-work-tandem
    December 07, 2022 - Newspaper/Magazine Article Mail service and community pharmacies must work in tandem. Citation Text: Mail service and community pharmacies must work in tandem. ISMP Safe Medication Alert! Acute care edition. November 17, 2005. Copy Citation Save Save to your …
  14. psnet.ahrq.gov/issue/getting-wrong-persons-medicine-pharmacy-easy-steps-consumers-can-take-help-eliminate-these
    August 07, 2024 - Newspaper/Magazine Article Getting the wrong person's medicine at the pharmacy: easy steps consumers can take to help eliminate these errors. Citation Text: Getting the wrong person's medicine at the pharmacy: easy steps consumers can take to help eliminate these errors. ISMP Safe Medici…
  15. psnet.ahrq.gov/issue/reporting-and-second-order-problem-solving-can-turn-short-term-fixes-long-term-remedies
    May 07, 2018 - Newspaper/Magazine Article Reporting and second-order problem solving can turn short-term fixes into long-term remedies. Citation Text: Reporting and second-order problem solving can turn short-term fixes into long-term remedies. ISMP Medication Safety Alert! Acute Care Edition. May 19, …
  16. psnet.ahrq.gov/issue/managing-hospitalized-patients-ambulatory-pumps-findings-ismp-survey-part-1
    November 18, 2015 - Newspaper/Magazine Article Managing hospitalized patients with ambulatory pumps: findings from an ISMP survey—Part 1. Citation Text: Managing hospitalized patients with ambulatory pumps: findings from an ISMP survey—Part 1. ISMP Medication Safety Alert! Acute care edition. November 19, 2…
  17. psnet.ahrq.gov/issue/pharmacist-staffing-and-use-technology-small-rural-hospitals-implications-medication-safety
    August 01, 2012 - Book/Report Pharmacist Staffing and the Use of Technology in Small Rural Hospitals: Implications for Medication Safety. Citation Text: Pharmacist Staffing and the Use of Technology in Small Rural Hospitals: Implications for Medication Safety. Casey MM, Moscovice I, Davidson G. Minn…
  18. psnet.ahrq.gov/issue/first-annual-review-data-submitted-ismp-national-vaccine-errors-reporting-program-verp
    June 10, 2018 - Newspaper/Magazine Article First annual review of data submitted to the ISMP National Vaccine Errors Reporting Program (VERP). Citation Text: First annual review of data submitted to the ISMP National Vaccine Errors Reporting Program (VERP). ISMP Medication Safety Alert! Acute Care Editi…
  19. psnet.ahrq.gov/issue/new-2012-national-patient-safety-goal-catheter-associated-urinary-tract-infection-cauti
    February 28, 2018 - Organizational Policy/Guidelines New 2012 National Patient Safety Goal - catheter-associated urinary tract infection (CAUTI). Citation Text: New 2012 National Patient Safety Goal - catheter-associated urinary tract infection (CAUTI). Joint Commission. Copy Citation …
  20. psnet.ahrq.gov/issue/widows-mission-change-nc-dental-sedation-rules
    March 10, 2021 - Newspaper/Magazine Article A widow’s mission to change NC dental sedation rules. Citation Text: A widow’s mission to change NC dental sedation rules. Blythe A. NC Health News. March 10, 2022 Copy Citation Save Save to your library Print Download PDF …