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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
    January 01, 2012 - A Breakthrough Approach to Improving CAHPS Communication Performance A Breakthrough Approach to Improving CAHPS Communication Performance April 2012  Podcast Speaker Wendy Leebov, Ed.D., CEO, Leebov Golde & Associates Moderator Lise Rybowski, Consultant, CAHPS User Network; President, The Severyn Group …
  2. Nursingnotes (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/nursing/nursingnotes.docx
    June 02, 2025 - SAY: The Role of the Nurse Manager module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit addresses the role of nursing leaders for your quality improvement initiative. This module explains the responsibilities of the nurse manager, leadership and management roles of the nurse manager, key business and…
  3. www.ahrq.gov/research/findings/nhqrdr/chartbooks/healthyliving/mcheff-measures.html
    June 01, 2018 - Chartbook on Healthy Living Maternal and Child Health Care: Effectiveness Measures Previous Page Next Page Table of Contents Chartbook on Healthy Living Acknowledgments Healthy Living Summary Healthy Living Measures Maternal and Child Health Care Maternal and Child Health Care: Effecti…
  4. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-slide-set.pptx
    May 01, 2017 - Improving Communication and Teamwork in the Surgical Environment Patient and Family Engagement in the Surgical Environment Module AHRQ Safety Program for Ambulatory Surgery AHRQ Pub. No. 16(17)-0019-2-EF May 2017 Patient and Family Engagement | ‹#› AHRQ Safety Program for Ambulatory Surgery 1 Learning Objectiv…
  5. www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/improving-slides.html
    October 01, 2020 - Improving Communication and Teamwork in the Surgical Environment Module Slide 1: Improving Communication and Teamwork in the Surgical Environment Module Slide 2: Image: The objectives are listed as a series of ascending steps: Describe teamwork and communication issues in the surgical environment, Ap…
  6. digital.ahrq.gov/sites/default/files/docs/page/Crandall.ppt
    September 01, 2005 - PowerPoint Presentation Effective IT Implementation in Health Care Patient Safety and National Resource Center Annual Conference June 2005 Donald Crandall, MD, FACS Trinity Health – Our Communities Sixth largest tax-exempt health system in the United States Operating revenues of $5.3 billion 44,000…
  7. www.ahrq.gov/patient-safety/quality-measures/21st-century/challenges.html
    June 01, 2018 - The Challenge and Potential for Assuring Quality Health Care for the 21st Century From Quality Measures to Quality Care: Examples of Quality Improvement at Work Previous Page Next Page Table of Contents The Challenge and Potential for Assuring Quality Health Care for the 21st Century From Quality …
  8. www.ahrq.gov/ncepcr/reports/2025-annual-report/overview.html
    August 01, 2025 - AHRQ’s Investments in Primary Care Research for 2023 and 2024 2. Overview of AHRQ’s Recent Investments in Primary Care Research Previous Page Next Page Table of Contents AHRQ’s Investments in Primary Care Research for 2023 and 2024 Acknowledgements and Authors Message from the Director of AHRQ…
  9. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-13-measuring-and-benchmarking.pdf
    September 01, 2015 - Measuring and Benchmarking Clinical Performance Primary Care Practice Facilitation Curriculum Module 13: Measuring and Benchmarking Clinical Performance Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov …
  10. www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/teamwork-ptsafety-norms-slides.pdf
    August 01, 2025 - Improving Safety Using Teamwork and Patient Safety Norms Creating and Maintaining a Culture of Safety Series (Session 2) Improving Safety Using Teamwork and Patient Safety Norms NATIONAL WEBINAR SERIES March 18, 2025 Housekeeping Instructions • This webinar will be recorded and available for viewing on the NAA…
  11. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module4-leadership.pptx
    January 05, 2022 - Module 4: Leadership Module 4 Leadership To Improve Diagnosis TeamSTEPPS® for Diagnosis Improvement Welcome to the TeamSTEPPS for Diagnosis Improvement course. This presentation will cover Module 4, Leadership To Improve Diagnosis, that you will review as the course facilitator.    Individuals who plan to take the…
  12. www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/008-antibiotic-stewardship-slides.pptx
    October 01, 2022 - AHRQ Safety Program for MRSA Prevention AHRQ Safety Program for MRSA Prevention Antibiotic Stewardship and MRSA Reduction ICU & Non-ICU AHRQ Pub. No. 25-0007 October 2024 AHRQ Safety Program for MRSA Prevention | ICU & Non-ICU Antibiotic Stewardship 1 Educational Objectives Understand the goals of antibiotic ste…
  13. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-hays.pdf
    January 01, 2022 - Useful Online Tools for CAHPS Survey Users - HAYS Introduction to “Your CAHPS Survey Tool” Ron D. Hays RAND Corporation UCLA Department of Medicine CAHPS patient experience surveys • Assess quality of health care from patient experience ► Access to care ► Timely appointments ► Coordinated care ► Communicatio…
  14. www.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T4-Urinalysis_and_UTIs_Improving_Care-updated.pdf
    October 01, 2016 - Toolkit 1. Suspected UTI SBAR Toolkit Nursing Home Antimicrobial Stewardship Guide Determine Whether To Treat Toolkit 1. Suspected UTI SBAR Toolkit Tool 4. Training Modules: Urinalysis and UTIs Improving Care Overview These training modules are designed to be flexible to meet your needs. Training coord…
  15. www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/prevent/clinical-faqs.html
    March 01, 2017 - Appendix F. CAUTI Prevention in Long-Term Care: Frequently Asked Questions AHRQ Safety Program for Long-Term Care: HAIs/CAUTI The frequently asked questions (FAQs) are intended to support facilities in the implementation of catheter-associated urinary tract infections (CAUTI) and other healthcare-…
  16. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Ways_To_Learn_More_508.pdf
    October 28, 2009 - Information to Help Hospitals Get Started Information to Help Hospitals Get Started Guide to Patient and Family Engagement :: 1 Ways to Learn More This document contains links to resources on the following topics: • General resources • Getting started with patient- and family-centered care and patient and …
  17. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-089-fullreport.pdf
    January 30, 2017 - Standards Are the data elements in this measure supported explicitly by the Office of the National Coordinator … vocabulary recommendations named by the Health IT Standards Committee (of the Office of the National Coordinator
  18. www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-088-fullreport.pdf
    January 05, 2017 - Standards Are the data elements in this measure supported explicitly by the Office of the National Coordinator … vocabulary recommendations named by the Health IT Standards Committee (of the Office of the National Coordinator
  19. www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/nursing-home/2025-nursing-home-database-report-appendix.pdf
    January 01, 2025 - Department Head, Unit Manager/Charge Nurse, Assistant Director/Assistant Manager, Minimum Data Set (MDS) Coordinator … /Resident Nurse Assessment Coordinator (RNAC) • Administrative Support Staff (Admin Support Staff):
  20. effectivehealthcare.ahrq.gov/sites/default/files/pdf/rapid-review-production_white-paper.pdf
    February 01, 2015 - producing the rapid products (e.g., librarian or information scientist, statistician, economist, project coordinator