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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/communication_2012_04_01_transcript.pdf
January 01, 2012 - A Breakthrough Approach to Improving CAHPS Communication Performance
A Breakthrough Approach to Improving CAHPS Communication Performance
April 2012 Podcast
Speaker
Wendy Leebov, Ed.D., CEO, Leebov Golde & Associates
Moderator
Lise Rybowski, Consultant, CAHPS User Network; President, The Severyn Group …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/nursing/nursingnotes.docx
June 02, 2025 - SAY:
The Role of the Nurse Manager module of the Comprehensive Unit-based Safety Program (or CUSP) Toolkit addresses the role of nursing leaders for your quality improvement initiative. This module explains the responsibilities of the nurse manager, leadership and management roles of the nurse manager, key business and…
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www.ahrq.gov/research/findings/nhqrdr/chartbooks/healthyliving/mcheff-measures.html
June 01, 2018 - Chartbook on Healthy Living
Maternal and Child Health Care: Effectiveness Measures
Previous Page Next Page
Table of Contents
Chartbook on Healthy Living
Acknowledgments
Healthy Living
Summary
Healthy Living Measures
Maternal and Child Health Care
Maternal and Child Health Care: Effecti…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-slide-set.pptx
May 01, 2017 - Improving Communication and Teamwork in the Surgical Environment
Patient and Family Engagement in the Surgical Environment Module
AHRQ Safety Program for Ambulatory Surgery
AHRQ Pub. No. 16(17)-0019-2-EF
May 2017
Patient and Family Engagement | ‹#›
AHRQ Safety Program for Ambulatory Surgery
1
Learning Objectiv…
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/improving-slides.html
October 01, 2020 - Improving Communication and Teamwork in the Surgical Environment Module
Slide 1: Improving Communication and Teamwork in the Surgical Environment Module
Slide 2:
Image: The objectives are listed as a series of ascending steps:
Describe teamwork and communication issues in the surgical environment,
Ap…
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digital.ahrq.gov/sites/default/files/docs/page/Crandall.ppt
September 01, 2005 - PowerPoint Presentation
Effective IT Implementation in Health Care
Patient Safety and National Resource Center Annual Conference
June 2005
Donald Crandall, MD, FACS
Trinity Health – Our Communities
Sixth largest tax-exempt health system in the United States
Operating revenues of $5.3 billion
44,000…
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www.ahrq.gov/patient-safety/quality-measures/21st-century/challenges.html
June 01, 2018 - The Challenge and Potential for Assuring Quality Health Care for the 21st Century
From Quality Measures to Quality Care: Examples of Quality Improvement at Work
Previous Page Next Page
Table of Contents
The Challenge and Potential for Assuring Quality Health Care for the 21st Century
From Quality …
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www.ahrq.gov/ncepcr/reports/2025-annual-report/overview.html
August 01, 2025 - AHRQ’s Investments in Primary Care Research for 2023 and 2024
2. Overview of AHRQ’s Recent Investments in Primary Care Research
Previous Page Next Page
Table of Contents
AHRQ’s Investments in Primary Care Research for 2023 and 2024
Acknowledgements and Authors
Message from the Director of AHRQ…
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-13-measuring-and-benchmarking.pdf
September 01, 2015 - Measuring and Benchmarking Clinical Performance
Primary Care
Practice Facilitation
Curriculum
Module 13: Measuring and Benchmarking
Clinical Performance
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care www.ahrq.gov
…
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www.ahrq.gov/sites/default/files/wysiwyg/action-alliance/teamwork-ptsafety-norms-slides.pdf
August 01, 2025 - Improving Safety Using Teamwork and Patient Safety Norms
Creating and Maintaining a Culture of Safety Series
(Session 2)
Improving Safety Using Teamwork and Patient Safety Norms
NATIONAL WEBINAR SERIES
March 18, 2025
Housekeeping Instructions
• This webinar will be recorded and available for viewing on the NAA…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module4-leadership.pptx
January 05, 2022 - Module 4: Leadership
Module 4
Leadership To Improve Diagnosis
TeamSTEPPS® for Diagnosis Improvement
Welcome to the TeamSTEPPS for Diagnosis Improvement course. This presentation will cover Module 4, Leadership To Improve Diagnosis, that you will review as the course facilitator.
Individuals who plan to take the…
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/008-antibiotic-stewardship-slides.pptx
October 01, 2022 - AHRQ Safety Program for MRSA Prevention
AHRQ Safety Program for MRSA Prevention
Antibiotic Stewardship and MRSA Reduction
ICU & Non-ICU
AHRQ Pub. No. 25-0007
October 2024
AHRQ Safety Program for MRSA Prevention | ICU & Non-ICU
Antibiotic Stewardship
1
Educational Objectives
Understand the goals of antibiotic ste…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/data-tools-webcast-2022-hays.pdf
January 01, 2022 - Useful Online Tools for CAHPS Survey Users - HAYS
Introduction to “Your CAHPS Survey Tool”
Ron D. Hays
RAND Corporation
UCLA Department of Medicine
CAHPS patient experience surveys
• Assess quality of health care from patient experience
► Access to care
► Timely appointments
► Coordinated care
► Communicatio…
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www.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T4-Urinalysis_and_UTIs_Improving_Care-updated.pdf
October 01, 2016 - Toolkit 1. Suspected UTI SBAR Toolkit
Nursing Home
Antimicrobial Stewardship Guide
Determine Whether To Treat
Toolkit 1. Suspected UTI SBAR Toolkit
Tool 4. Training Modules: Urinalysis and UTIs Improving Care
Overview
These training modules are designed to be flexible to meet your needs. Training coord…
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/prevent/clinical-faqs.html
March 01, 2017 - Appendix F. CAUTI Prevention in Long-Term Care: Frequently Asked Questions
AHRQ Safety Program for Long-Term Care: HAIs/CAUTI
The frequently asked questions (FAQs) are intended to support facilities in the implementation of catheter-associated urinary tract infections (CAUTI) and other healthcare-…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Ways_To_Learn_More_508.pdf
October 28, 2009 - Information to Help Hospitals Get Started
Information to Help Hospitals Get Started
Guide to Patient and Family Engagement :: 1
Ways to Learn More
This document contains links to resources on the following topics:
• General resources
• Getting started with patient- and family-centered care and
patient and …
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-089-fullreport.pdf
January 30, 2017 - Standards
Are the data elements in this measure supported explicitly by the Office of the National
Coordinator … vocabulary recommendations named by the Health IT Standards Committee (of
the Office of the National Coordinator
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-088-fullreport.pdf
January 05, 2017 - Standards
Are the data elements in this measure supported explicitly by the Office of the National
Coordinator … vocabulary recommendations named by the Health IT Standards Committee (of
the Office of the National Coordinator
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www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/nursing-home/2025-nursing-home-database-report-appendix.pdf
January 01, 2025 - Department Head, Unit
Manager/Charge Nurse, Assistant Director/Assistant Manager, Minimum Data Set
(MDS) Coordinator … /Resident Nurse Assessment Coordinator (RNAC)
• Administrative Support Staff (Admin Support Staff):
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effectivehealthcare.ahrq.gov/sites/default/files/pdf/rapid-review-production_white-paper.pdf
February 01, 2015 - producing the rapid
products (e.g., librarian or information scientist, statistician, economist, project coordinator