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  1. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-0-introduction.pdf
    September 01, 2015 - Primary Care Practice Facilitation Curriculum Introduction Primary Care Practice Facilitation Curriculum Introduction Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov Primary Care Practice Facilitation Curriculum Introduction Prepared for: Agency…
  2. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-section-6a.pdf
    July 27, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.A. Open A…
  3. www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter3.html
    December 01, 2017 - ARRA ACTION: Comparative Effectiveness of Health Care Delivery Systems for American Indians and Alaska Natives Using Enhanced Data Infrastructure Chapter 3. Development of the Data Infrastructure Previous Page Next Page Table of Contents ARRA ACTION: Comparative Effectiveness of Health Care Delivery…
  4. www.ahrq.gov/research/findings/final-reports/ssi/ssi4.html
    April 01, 2018 - Improving the Measurement of Surgical Site Infection Risk Stratification/Outcome Detection Chapter 4. Assessing Surgeon Acceptance of Risk Adjustment Models Previous Page Next Page Table of Contents Improving the Measurement of Surgical Site Infection Risk Stratification/Outcome Detection Executiv…
  5. www.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/chapter5.html
    August 01, 2022 - Designing Consumer Reporting Systems for Patient Safety Events Chapter 5 Previous Page Next Page Table of Contents Designing Consumer Reporting Systems for Patient Safety Events Executive Summary Chapter 1. Background Chapter 2. Conceptual Framework and Design Chapter 3. Description of Metho…
  6. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6a.pdf
    July 27, 2017 - Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments The CAHPS Ambulatory Care Improvement Guide Practical Strategies for Improving Patient Experience Section 6: Strategies for Improving Patient Experience with Ambulatory Care 6.A. Open A…
  7. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4n_combo_iqi-mortalityreview-bestpractices.pdf
    May 20, 2016 - Selected Best Practices and Suggestions for Improvement Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety 1 Tool D.4n Selected Best Practices and Suggestions for Improvement IQI: Mortality Review of Select Procedures and Conditions Why Focus on Mortality Review? …
  8. www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/health-share-of-oregon-case-study.pdf
    September 01, 2016 - Case Study: Improving Customer Service at Health Share of Oregon Case Study 1 Improving Customer Service at Health Share of Oregon Introduction There are many ways to evaluate the delivery of customer service in a health plan. Chief among these strategies is the assessment of enrollees’ experiences with cust…
  9. www.ahrq.gov/sops/international/nursing-home/translators.html
    October 01, 2014 - Nursing Home SOPS Translation Information This document provides information about the Agency for Healthcare Research and Quality (AHRQ) Nursing Home Survey on Patient Safety Culture to help translation team members develop a translation that conveys the same meaning as the original U.S. English version. Back…
  10. www.ahrq.gov/patient-safety/settings/long-term-care/resource/ontime/pruhealing/erepguide.html
    December 01, 2016 - On-Time Pressure Ulcer Healing: Introduction to Pressure Ulcer Healing Reports Facilitator Training Instructor's Guide AHRQ’s Safety Program for Nursing Homes Pressure Ulcer Healing Reports Slide 1: Introduction to Pressure Ulcer Healing Reports  Say: In this session we will introduce you to the pres…
  11. www.ahrq.gov/sites/default/files/2024-03/gawande-report.pdf
    January 01, 2024 - Final Progress Report: Development Validation and Implementation of Customized Checklists for Safe Surgery Development Validation and Implementation of Customized Checklists for Safe Surgery Atul Gawande, MD, MPH, Principal Investigator Team Members: Alex Arriaga, MD, MPH, ScD Angela Bader, MD, MPH William Berry,…
  12. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/perspectives-quality-improvement-collaboratives.pdf
    January 01, 2018 - Perspectives on Implementing Quality Improvement Collaboratives Effectively: Qualitative Findings from the CHIPRA Quality Demonstration Grant Program The Joint Commission Journal on Quality and Patient Safety 2018; 44:12–22 Perspectives on Implementing Quality Improvement Collaboratives Effectively: Qualitative Fi…
  13. www.ahrq.gov/patient-safety/reports/engage/appf.html
    March 01, 2017 - Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families Appendix F. Interventions Previous Page   Table of Contents Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families Executive Summary Introduction Limitations of …
  14. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/ambulatory/6bb-toolkit-fasttrack-complete.pdf
    October 01, 2021 - 1 OVERVIEW The Six Building Blocks: A Team-Based Approach to Improving Opioid Management in Primary Care How-To- Implement Toolkit: Overview Prepared for: Agency for Healthcare Research and Quality U.S. Department of Health and Human Services 5600 Fishers Lane Rockville, MD 20857 Contract No. HHSP23320…
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150317/excelling_cahps_lessons_medicaid_webinar_transcript.pdf
    January 01, 2016 - Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans March 2015  Webcast Speakers Stacia Cohen, RN, MBA, Vice President, Medicare Stars Center of Excellence, BCBS of Minnesota, Eagan, MN Christopher Seller…
  16. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/medread-tools.pdf
    July 28, 2016 - Continue to ask until you have identified opportunities that your hospital team can address (e.g., bedside … Continue to improve the process so that: • Your staff reliably identifies patients with needs that
  17. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/consumer-experience/reporting/11-0060-EF.pdf
    May 01, 2011 - Designing Consumer Reporting Systems for Patient Safety Events: Final Report Contract Final Report Designing Consumer Reporting Systems for Patient Safety Events Prepared for: Agency for Healthcare Research and Quality U.S. Department of Health and Human Services 540 Gaither Road Rockville, MD 20850…
  18. www.ahrq.gov/sites/default/files/publications/files/11-0060-EF.pdf
    May 01, 2011 - Designing Consumer Reporting Systems for Patient Safety Events: Final Report Contract Final Report Designing Consumer Reporting Systems for Patient Safety Events Prepared for: Agency for Healthcare Research and Quality U.S. Department of Health and Human Services 540 Gaither Road Rockville, MD 20850…
  19. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/making-healthcare-safer/mhs3/reducing-adverse-drug-1.pdf
    March 01, 2020 - Making Healthcare Safer Practices: 9. Reducing Adverse Drug Events in Older Adults Reducing Adverse Drug Events in Older Adults 9-1 9. Reducing Adverse Drug Events in Older Adults Authors: Tara R. Earl, Ph.D., M.S.W., Nicole D. Katapodis, M.P.H., and Stephanie R. Schneiderman, M.P.P. Reviewers: Scott Winiecki, M.D…
  20. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/making-healthcare-safer/mhs3/infusion-pumps-1.pdf
    March 01, 2020 - Making Healthcare Safer Practices: 12. Infusion Pumps Infusion Pumps 12-1 12. Infusion Pumps Authors: Lynn Hoffman, M.A., M.P.H., and Olivia Bacon Introduction In this chapter, we discuss two system-level patient safety practices that aim to reduce medication errors associated with infusion pumps, including sma…

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