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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/dale_shaller_intro.pdf
September 17, 2015 - User Network
September 17, 2015
1:00 – 2:30 pm EDT
www.cahps.ahrq.gov
CAHPS Webcast Series
• Consumer … Assessment of Healthcare Providers
and Systems (CAHPS®) Program
• Funded by the Agency for Healthcare … Research and
Quality (AHRQ)
• Develops standardized surveys and related products,
including the … • Log out and log back in.
• Other problems? … CG-CAHPS 3.0 (Julie Brown)
• Q/A
• Comparison of 12-month and 6-month recall
periods (Lee Hargraves
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www.qualitymeasures.ahrq.gov/research/findings/studies/index.html?page=485
January 01, 2024 - Alternative Medicine
(23)
Comprehensive Unit-based Safety Program (CUSP)
(9)
Consumer Assessment … of Healthcare Providers and Systems (CAHPS)
(85)
COVID-19
(312)
Critical Care
(220)
Cultural … Care
(86)
Provider
(299)
Provider: Clinician
(67)
Provider: Health Personnel
(91)
Provider … , both in local and global settings, 2) public health reporting, 3) consumer engagement, and 4) clinical … of computer-based point-of-care documentation systems, the researchers conducted three evaluations at
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www.qualitymeasures.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
February 01, 2023 - valid and reliable indicators of inpatient quality of care continues to grow and evolve as measures … for which there are questions of overuse, underuse, and misuse; and volume of procedures for which there … a more “global” assessment of hospital performance. … CAHPS Hospital Survey—Adult Version
The Consumer Assessment of Healthcare Providers and Systems (CAHPS … other orders into computerized medication systems?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0237-technicalspecs.pdf
February 12, 2020 - states that collect and report CAHPS data regarding whether
parents easily get specialty care appointments … Specifically, this measure assesses the proportion of states that sample their Medicaid populations and … Definitions
CAHPS Consumer Assessment of Healthcare Providers and Systems. … CAHPS is a program of
the U.S. Agency for Healthcare Research and Quality (AHRQ). … availability and access measures that include this
specific specialist availability question.
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www.qualitymeasures.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/supplhighlight13.html
June 01, 2015 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … and mobilization of community resources, systems improvement, medical home care team, engaged leadership … Testing and treatment of pharyngitis; treatment of URIs, otitis media, and sinusitis; parent education … used in Appendix:
ADHD : Attention deficit hyperactivity disorder BMI : Body mass index CG-CAHPS : Consumer … Assessment of Healthcare Providers and Systems, Clinician & Group Surveys CYSHCN : Children and youth
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www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
March 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS)®
Improving Patient Experience
Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance … care providers—including administrative leaders and staff—through private reports that evaluate their … become more comfortable with the assessment of quality and the methodology being used. … care providers about quality and value. 15
The Integrated Healthcare Association (IHA), a multi-stakeholder
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www.qualitymeasures.ahrq.gov/talkingquality/plan/index.html
October 01, 2018 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … This section walks you through the process of planning a consumer reporting project. … How will you gain the trust of health care providers or plans?
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www.qualitymeasures.ahrq.gov/talkingquality/explain/share-info/index.html
November 01, 2018 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Motivate Use
Limits of Numbers and Graphs
Key Information Upfront
Providing Detail … Sharing Additional Information
Explain Health Care Facts
Consumer Rights, Complaints … Explain Key Facts About Health Care That Relate to Your Quality Information
Highlight Consumer Rights
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
April 01, 2023 - Prevention’s (CDC) Hand Hygiene in Healthcare Settings
provides healthcare workers and patients with … The goal is to
support patients, their care partners, and the team of healthcare providers to all be … growing use of Consumer Assessment of Healthcare Providers and Systems
(CAHPS®) surveys to assess the … These organizations include public health departments, healthcare providers and
facilities, government … other healthcare providers predicts a patient’s level of risk for
developing pressure ulcers.
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module10/office_msmt.html
September 01, 2015 - Pretraining assessment includes site assessment, culture survey and data/measures. Are these ready? … If no, pass through climate improvement and return to pretraining assessment. … The sections concerning pretraining assessment, training, and culture change are circled in red and captioned … Consumer Assessment of Healthcare Providers and Systems for Patient-Centered Medical Homes. … Tool for observing team performance:
Site assessment.
Measure of training effectiveness.
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www.qualitymeasures.ahrq.gov/talkingquality/translate/presentation.html
April 01, 2016 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … The 2003 National Assessment of Adult Literacy found that only 13 percent of adults were proficient in … Literacy in Everyday Life: Results From the 2003 National Assessment of Adult Literacy (NCES 2007–480 … Improving quality information in a consumer-driven era: Showing differences is crucial to informed consumer
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www.qualitymeasures.ahrq.gov/contact/standards.html
March 01, 2021 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … plain English for consumer materials. … Patients and Consumers
Publications and Products
Spanish translations of consumer materials will
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www.qualitymeasures.ahrq.gov/talkingquality/assess/what-you-evaluate/results.html
November 01, 2018 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … What consumer audience were you trying to reach? … The Purpose of a Summative Evaluation
Evaluators refer to efforts to judge the worth and value of a … Did the consumer/patient audience you were targeting become aware of the report?
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www.qualitymeasures.ahrq.gov/talkingquality/translate/compare/order.html
November 01, 2018 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … low—and within each tier, present quality ratings of plans or providers that fit into that cost tier … In this format, you might have different columns of quality data and permit the consumer to click on … Improving quality information in a consumer-driven era: Showing differences is crucial to informed consumer
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www.qualitymeasures.ahrq.gov/research/publications/search.html?page=6
January 01, 2017 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … of person- and family-centered care from the National Healthcare Quality and Disparties Report and figures … illustrating select measures of person- and family-centered care. … and Disparties Report and figures illustrating select measures of effective treatment.
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www.qualitymeasures.ahrq.gov/news/newsletters/e-newsletter/852.html
February 01, 2023 - Assessment of patient retention of inpatient care information post-hospitalization . … than half of 105 aspiring or recognized Patient-Centered Medical Homes relied on AHRQ’s Consumer Assessment … of Healthcare Providers and Systems Patient-Centered Medical Home survey to identify and improve patient … A sociotechnical systems framework for the application of artificial intelligence in health care delivery … Adoption of patient-reported outcomes by health systems and physician practices in the USA.
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www.qualitymeasures.ahrq.gov/talkingquality/resources/comparative-reports/home-health.html
October 01, 2022 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … of care provided by home health care, hospice care and other long-term care providers. … Users of this report can compare hospices based on their family experience of care survey results and … Location: Ohio
Synopsis: The Long-Term Care Consumer Guide allows users to search for and compare
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
December 01, 2022 - Assessment of Healthcare Providers and Systems
(HHCAHPS) Survey ................................. … National Consumer Assessment of Healthcare Providers and Systems
(CAHPS) Health Plan Survey Database … Hospital Consumer Assessment of Healthcare Providers and Systems
(HCAHPS®) Survey
Sponsor
Centers … Description
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is … Hospice Consumer Assessment of Healthcare Providers and Systems
(CAHPS®) Survey
Sponsor
Centers for
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www.qualitymeasures.ahrq.gov/talkingquality/measures/measure-questions.html
November 01, 2018 - Standardization : The measures are standardized at the national level, which means that all health care … providers will be reporting the same kind of data in the same way. … not shortcomings in information systems. … Many existing measures were designed to meet the needs of health care providers and health plans, which … Learn more about describing quality measures in consumer reports .
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Careers
Contact Us
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Supplemental … Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance … organizations, local markets, and/or audiences, the use of these supplemental items is not part of