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www.qualitymeasures.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
January 01, 2023 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … CAHPS ® Clinician & Group Survey
CAHPS , or the Consumer Assessment of Healthcare Providers and Systems … Medicaid's Core Sets of Quality Measures
Under the Affordable Care Act, the Department of Health and
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-creative-strategies-ginsberg.pdf
May 13, 2019 - • Data & Analytics: Generate measures and data to track
and improve performance, and evaluate progress … of the US
health care system.
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What is CAHPS? … • CAHPS = Consumer Assessment of Healthcare Providers and
Systems
• Program advancing the understanding … , measurement, and
improvement of patients’ experiences with their health care
• Initiated and funded … CAHPS Surveys
Uses of CAHPS Surveys
Patient Experience of Care Research at AHRQ
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=10
March 19, 2024 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Careers
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=3
March 18, 2024 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Careers
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=9
March 19, 2024 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=11
March 19, 2024 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast2-brady.pdf
August 06, 2018 - Information Technology Patient Safety Supplemental Items for Hospitals - Overview (Brady)
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Overview of … Public Health Service
AHRQ Patient Safety Priorities
• Focus on areas of greatest impact
• Extend … Safety Organization Program
– National Healthcare Quality & Disparities
Report (NHQDR) Program
– Consumer … Assessment of Healthcare
Providers and Systems (CAHPS®) Program
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What is Patient Safety Culture … www.ahrq.gov/sops/quality-patient-safety/patientsafetyculture/hospitalsupplementalitems.html
Overview of
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www.qualitymeasures.ahrq.gov/topics/adverse-events.html
Skip to main content
An official website of the Department of Health … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Adverse Events
Developing and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting … System for Patient Safety Events
Project Overview: Designing Consumer Reporting Systems for Patient
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=13&search_api_fulltext=&sort=asc
National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Careers
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions … providers and staff
Adult
Clinician & Group
Narrative comments
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www.qualitymeasures.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
September 01, 2020 - Shared decisionmaking occurs when a health care provider and a patient work together to make a health … Provided with the decision aid directly from their health care provider. … risks of each, and prepare to discuss them with their health care providers. ( https://effectivehealthcare.ahrq.gov … AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers and patients … Assessments of the extent to which health-care providers involve patients in decision making: a systematic
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=14&search_api_fulltext=&sort=asc
Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Careers
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/cahps/quality-improvement/reports-and-case-studies/Report_ICH-QI-Project.html
March 01, 2016 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … SHARE:
More topics in this section
Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance … of staff availability and professionalism.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
January 01, 2023 - Survey Database Summary Results
2023 Health Plan Survey
Database Summary Results
This overview of … results summarizes how Medicaid and
Children's Health Insurance Program (CHIP) health plan respondents … assess
their health plan based on the 2023 Consumer Assessment of Healthcare
Providers and Systems … However, Getting Needed Care and Getting Care Quickly showed large declines between 2021-
2023. … How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines
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www.qualitymeasures.ahrq.gov/data/data-tools/index.html
July 01, 2022 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Americans, health insurance coverage, and access, use, and cost of health services. … of medical conditions, health status, use of medical care services, charges and payments, access to … Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Explore the data from the CAHPS® Health … Overview
See the number of respondents and number of health plans or practice sites represented in
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www.qualitymeasures.ahrq.gov/patient-safety/resources/designer-guide/index.html
December 01, 2017 - ensure greater ease and accuracy of use. … A new report and consumer health IT designer's guide published by the National Academies of Science and … to human factors for consumer health IT, Consumer Health Information Technology in the Home: A Guide … This 24-page booklet offers guidance to consumer health IT developers and vendors on issues to consider … systems to be used in the home, and provides home health professionals guidance in selecting tools to
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www.qualitymeasures.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/about.html
August 01, 2021 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … of patient needs and their family’s/caregiver’s experience with their child’s inpatient stay. … The Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) was built on … determining whether a response is complete and increasing the number of responses.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
March 15, 2016 - Presented by the AHRQ CAHPS User Network
March 15, 2016
12:00 – 1:00 pm EDT
CAHPS Webcast Series
• Consumer … Assessment of Healthcare Providers
and Systems (CAHPS®) Program
• Funded by the Agency for Healthcare … the updated CAHPS Ambulatory Care
Improvement Guide
• How two health systems improved their CG-CAHPS … care.
• Analyze the results of CAHPS surveys and other forms
of patient feedback to identify strengths … Planned Visits
• Group Visits
• Service Recovery Programs
• Standards for Customer
Service
• Reminder Systems
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=5&search_api_fulltext=&sort=asc
Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Careers
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=4&search_api_fulltext=&sort=asc
Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Careers
Contact Us
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FAQs
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=0&search_api_fulltext=&sort=desc
Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Careers
Contact Us
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions