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www.qualitymeasures.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncil1.html
April 01, 2018 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … safety through education, collaboration, and consumer engagement. … Patient/Consumer —Anyone who is receiving health care services. … patients, health care providers, and the community.
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www.qualitymeasures.ahrq.gov/funding/grantee-profiles/grtprofile-valdez.html
June 01, 2022 - systems for ethnic and racial minorities and people with disabilities who have chronic conditions.” … consumer health IT that patients and their social networks could use more easily. … She led the development of the Culturally-Informed Design Framework as a guide for designers of consumer … “At the time, the design of health IT was rarely grounded in an in-depth assessment of users' needs and … “As healthcare has shifted to home- and community-based settings, multiple forms of consumer health IT
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www.qualitymeasures.ahrq.gov/research/publications/search.html?page=7
August 01, 2016 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … quality and disparities across measures of care affordability from the National Healthcare Quality and … quality and disparities across measures of care coordination from the National Healthcare Quality and … Those grants were designed to provide initial funding to States and health systems so they could explore
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/compare/CAHPS-Database-2013-HP-Chartbook.pdf
January 01, 2013 - 2012 Chartbook: What Patients Say About Their Health Care Providers and Clinics
THE CAHPS DATABASE … INTRODUCTION
Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers … Assessment of Healthcare Providers and Systems (CAHPS) program expired during 2012
and a new contract … The contract that supports the Consumer Assessment of Healthcare Providers and Systems
(CAHPS) program … The CAHPS Database also offers an important source of primary
data for research related to consumer
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=19&search_api_fulltext=&sort=asc
Disparities Reports
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AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Careers
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=13&search_api_fulltext=&sort=desc
Disparities Reports
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AHRQ Research Studies … National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=1&search_api_fulltext=&sort=desc
Disparities Reports
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AHRQ Research Studies … National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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Disparities Reports
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Supplemental Items
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www.qualitymeasures.ahrq.gov/news/newsroom/case-studies/index.html?page=7
January 01, 2016 - National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Chronic Conditions
(43)
Clinician-Patient Communication
(5)
Community-Based Practice
(5)
Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
(5)
COVID-19
(4)
Data
(11)
Data: … tools by State and Federal policy makers, health systems, clinicians, academicians, and other professionals … America Implementer: Consumer Reports Date: January 2016
Department of Commerce Agency Uses
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www.qualitymeasures.ahrq.gov/patient-safety/settings/multiple/index.html
August 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) is a suite of surveys originally … with doctors and nurses, responsiveness of staff, and other indicators of safe, high-quality care. … Making Healthcare Safer Reports are a series of consolidated evidence reviews of specific topics and … patient safety practices, informing healthcare providers, health system administrators, researchers,
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www.qualitymeasures.ahrq.gov/policymakers/chipra/overview/background/appendix-a1.html
December 01, 2009 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems … CAHPS®
Consumer Assessment of Healthcare Providers and Systems
CCS
Clinical Classification Software
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=21&search_api_fulltext=&sort=asc
Disparities Reports
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AHRQ Research Studies … National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=22&search_api_fulltext=&sort=asc
Disparities Reports
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AHRQ Research Studies … National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
January 01, 2017 - CAHPS User Network
January 26, 2017
1:00 – 2:00 pm EST
www.ahrq.gov/cahps
CAHPS Webcast Series
• Consumer … Assessment of Healthcare Providers and
Systems (CAHPS®) Program
• Funded by the Agency for Healthcare … A structured series of 5 open-ended questions that:
• Prompts survey respondents to tell a clear and … • Americans are increasingly seeking and finding online
reviews of providers
• Growth of physician … rating sites reflects consumer interest
but also poses concerns:
• Posted comments are typically not
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=2&search_api_fulltext=&sort=desc
Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=11&search_api_fulltext=&sort=asc
Disparities Reports
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AHRQ Research Studies … National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=18&search_api_fulltext=&sort=desc
Disparities Reports
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AHRQ Research Studies … National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
March 01, 2020 - Careers
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)®
Improving Patient Experience
Ambulatory … SHARE:
More topics in this section
Consumer … Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance … That is a challenge in health care systems that are often deeply grounded in a culture of professional
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www.qualitymeasures.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
March 01, 2016 - Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance … Because of that, measures of patient experience help health care providers improve care and help patients … choose between health care providers. … And there are a lot of proven strategies that health care providers can use to ensure that patients have … needs of health care providers, of patients and families, and others who use the surveys.
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=14&search_api_fulltext=&sort=asc
Disparities Reports
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AHRQ Research Studies … National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … providers and staff
Child
Clinician & Group
Narrative comments