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February 01, 2024 - Providers
Data & Measures
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Hospitals & Health Systems … Disparities Reports
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AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems … The Consumer Assessment of Healthcare Providers and Systems Program.
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www.qualitymeasures.ahrq.gov/news/newsletters/e-newsletter/882.html
September 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … AHRQ Views Blog Posts on Consumer Experience, Hispanic Heritage Month . … AHRQ Views Blog Posts on Consumer Experience, Hispanic Heritage Month
Advancing the Impact of Consumer … Members of AHRQ’s National Advisory Council explore the current state of the science of consumer experience … While noting the seminal work done by AHRQ’s Consumer Assessment of Healthcare Providers and Systems
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www.qualitymeasures.ahrq.gov/pqmp/measures/index.html?page=6
March 30, 2024 - National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … 6)
Duration of Enrollment and Coverage
(7)
Continuity of Coverage
(7)
Perinatal Care … (CHOP)
Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) Measure … COE: Children's Hospital of Philadelphia (CHOP)
Adolescent Assessment of Preparation for Transition … Care COE: Pediatric Measurement Center of Excellence (PMCoE)
BMI Assessment and Recommended Weight
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www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - Careers
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)®
Improving Patient Experience
Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance … A randomized trial of the use of patient self-assessment data to improve community practices. … Its goals include:
Helping people become more assertive health care consumer.
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www.qualitymeasures.ahrq.gov/research/findings/final-reports/index.html
June 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Management
(2)
Pressure Ulcers
(2)
Rural Settings
(2)
Surgical Quality Improvement
(2)
Consumer … Assessment of Healthcare Providers
(1)
Detection/Triggers
(1)
Diagnostic Safety
(1)
Disabilities … Grant Number: P30 HS 024379 Topic(s): Consumer Assessment of Healthcare Providers, Healthcare Facility
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=3&search_api_fulltext=&sort=desc
Disparities Reports
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AHRQ Research Studies … National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … care
C-CR7
Child got care from more than one kind of health care provider
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National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … providers and staff
Adult
Clinician & Group
Narrative comments … C-PN1
What respondent expects from healthcare providers and staff
Child
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Disparities Reports
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Patient got care from more than one kind of health care provider or used more than one kind of health
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … P-CR9
Patient got care from more than one kind of health care provider or used more
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March 18, 2024 - National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions … providers and staff
Adult
Clinician & Group
Narrative comments
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=title&page=9&search_api_fulltext=&sort=asc
National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … health care provider or used more than one kind of health care service
Adult
Health … than one kind of health care provider or used more than one kind of health care service
Adult
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National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Patient got care from more than one kind of health care provider or used more than one kind … P-CR9
Patient got care from more than one kind of health care provider or used more
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=3&search_api_fulltext=&sort=asc
Disparities Reports
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AHRQ Research Studies … National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … C-CR7
Child got care from more than one kind of health care provider or used more than one
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www.qualitymeasures.ahrq.gov/talkingquality/plan/environment.html
June 01, 2016 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … If your audience is choosing a health care provider:
Can the consumers choose among providers? … Questions about health care providers:
Do major providers—either hospital systems or medical groups—play … State or local Departments of Health.
Local and regional media coverage of the industry. … What Is the Local Environment for Consumer Reporting?
Who Are Potential Partners?
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www.qualitymeasures.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/overview.html
July 01, 2021 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Driver Diagram
Quality Improvement Strategies
Improvement Data
Other Resources
The Consumer … Assessment of Healthcare Providers and Systems (CAHPS ® ) Hospital Survey (better known as HCAHPS) asks … (persons 17 years of age and younger) in a hospital setting.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-ahrq-program.pdf
November 01, 2006 - & SOPS
Center for Quality Improvement & Patient Safety, AHRQ
AHRQ’s Core Competencies
• Health Systems … of the
US health care system.
7
The AHRQ CAHPS Program
• CAHPS = Consumer Assessment of Healthcare … Providers and Systems
• Program advancing the understanding, measurement,
and improvement of patients … of measuring patient experience and collecting
relevant data
− informative reporting of patient experience … performance feedback, and experience of interpreting
and using survey data.
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=19
March 19, 2024 - Disparities Reports
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AHRQ Research Studies … National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valueresourcelist.pdf
January 01, 2019 - The
paper guides leaders and quality improvement teams through an indepth examination of a
systems … Board of Internal Medicine Foundation in
partnership with Consumer Reports that seeks to advance a … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys
https://www.ahrq.gov/cahps/ … login)
This self-assessment tool allows organizations to understand the range and breadth of elements … Optimal Resolution (CANDOR)
Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Surveys
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
December 01, 2018 - Disparities Reports
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AHRQ Research Studies … Careers
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)®
Using CAHPS Surveys
Hiring … SHARE:
More topics in this section
Consumer … Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance
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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
January 01, 2018 - National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Health Literacy … Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance … meet the needs of their organizations, local markets, and/or audiences.