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1241. What is Patient Experience and How Does CAHPS Measure It? (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/primer-patient-experience.pdf
      January 31, 2022 - What is Patient Experience and How Does CAHPS Measure It? … Coordinated care from doctors and nurses in health care facilities Good communication with health … care providers Ability to schedule timely appointments Easy access to information 15 Why … reporting goals • Users should consider: ► Data use and level of reporting ► Data collection methodology … continues extensive testing 25 Analysis of Survey Results • Calculation of survey composite measures

1242. Identifying Key Areas for Delivery System Research (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/publications/files/casalino_idkeydsr.pdf
      February 01, 2014 - system, so the delivery system should be a major consumer of CER and a key to the effectiveness of … are handicapped by lack of a gold standard census of medical groups and integrated delivery systems … i CAHPS is the Consumer Assessment of Healthcare Providers and Systems family of surveys available from … Compare the effectiveness of accountable care systems and usual care on costs, processes of care, and … primary care, improving consumer self-care, a combination of integration and self- care) in avoiding

1243. Hypertension Screening for Children Who Are Overweight or Obese: Report (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-0232-fullreport.pdf
      February 01, 2020 - Understandability CHIPRA states that the core set should allow purchasers, families, and health care … providers to understand the quality of care for children. … the sex, age, and height percentile method of hypertension assessment. … Evaluation of the overweight/obese child— practical tips for the primary health care provider: Recommendations … Expert committee recommendations regarding the prevention, assessment, and treatment of child and adolescent

1244. Factors Contributing to Sustainment Outcomes in Four States (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/factors-contributing-sustainment.pdf
      August 31, 2015 - The state is also using the hybrid survey in its Health Resources Services Administration CYSHCN Systems … , and (3) assess if patients experienced improvements in processes and systems reported by the practices … care coordination, and improvements to data systems). … representatives from key provider and consumer organizations. … The platform was based at one of the state’s largest health systems (Intermountain Medical Center) but

1245. Improving Patient Flow and Reducing Emergency Department Crowding: A Guide for Hospitals (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/publications/files/ptflowguide.pdf
      January 01, 2014 - Whether found in a highly mechanical production environment or a consumer-oriented service industry, … EDs remain exclusively paper based.20 Interoperability of computer systems continues to be a challenge … Data elements drawn from billing or coding systems tend to have a consistent location. … The need to access multiple IT systems was the challenge most frequently identified. … competency assessment for triage nurses; developing written guidance about the roles of the NP, nurse

1246. Children with Disabilities Algorithm (CWDA) A Claims-Based Tool for Identifying Children with Disabilities (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-144-section-2.pdf
      January 01, 2020 - be able to identify CWD for quality assessment and subsequent quality improvement efforts. … consistent assessment of the degree to which ICD-9 codes were likely to indicate CWD. … CWDA according to two key perspectives: 1) the parent perspective and 2) physician assessment of patient … We evaluated the parent perspective through a survey and the physician assessment through physician … We tested CWDA using: 1) two domains from AHRQ’s Consumer Assessment of Healthcare Providers and Systems

1247. Publications From the Comparative Health System Performance Initiative | Agency for Healthcare Research and Quality
      www.qualitymeasures.ahrq.gov/chsp/publications/index.html
      September 01, 2023 - Organization and Performance of U.S. Health Systems. JAMA. 2023;329(4):325-35. … Horizontal and Vertical Integration of Health Care Providers: A Framework for Understanding Various Provider … Comparison of Healthcare Delivery Systems in Low- and High-Income Communities. … Assessment of Variation in Electronic Health Record Capabilities and Reported Clinical Quality Performance … Vertical Integration of Healthcare Providers Increases Self-Referrals and Can Reduce Downstream Competition

1248. Redesigning Primary Health Care Teams for Population Health and Quality Improvement | Agency for Healthcare Research and Quality
      www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/redesigningprimaryhealthcareteams.html
      November 01, 2017 - Providers Data & Measures Digital Healthcare Research Education & Training Hospitals & Health Systems … Disparities Reports Technology Assessment Program AHRQ Research Studies … Health Care Delivery Systems for American Indians and Alaska Natives Using Enhanced Data Infrastructure … , research is needed that specifies the features of redesigns attempted by delivery systems and carefully … Financial gains of value-based payment systems often do not accrue until after the practice has completed

1249. The CAHPS Ambulatory Care Improvement Guide: Ways to Approach the Quality Improvement Process (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/4-approach-qi-process/cahps-section-4-ways-to-approach-qi-process.pdf
      May 17, 2017 - such systems, health care organizations start by defining the smallest measurable cluster of activities … Underlying the concept of PDSA is the idea that microsystems and systems are made up of interdependent … implementation of changes, the impact on people’s experiences, and the assessment of that impact. … Innovative thinking for the improvement of medical systems. Ann Intern Med 1999;131:438-44. … Innovative thinking for the improvement of medical systems. Ann Intern Med 1999;131(6): 438-44.

1250. References (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-131-references.pdf
      October 23, 2013 - American Academy of Pediatrics Subcommittee on Diagnosis and Management of Bronchiolitis. … Public reporting of discharge planning and rates of readmissions. … The influence of procedure volumes and standardization of care on quality and efficiency in total joint … Available at: http://www.cms.gov/Research-Statistics-Data-and­ Systems/Computer-Data-and­ Systems/MedicaidDataSourcesGenInfo … Best practices in public reporting no. 2: maximizing consumer understanding of public comparative quality

1251. 2024 HCBS CAHPS Survey Database Chartbook (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-hcbs-chartbook.pdf
      January 01, 2024 - Department of Health and Human Services and managed by AHRQ. … The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home and Community-Based Services … Introduction The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home and Community-Based … ; • Reliability and helpfulness of job coach; • Ability of job coach to listen and communicate well … ; and • Satisfaction with, and recommendation of, job coach.

1252. Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
      November 02, 2017 - Consider the influence that consumer ratings have on restaurants, books, and other products. … systems, or reassigning staff if needed. … consistently impress your members and patients:  Effective systems for inviting/encouraging customers … • A clear system of resource people, clear authority lines, and backup systems for dealing with … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.

1253. Section 8: The Care Management Evidence Base (continued) | Agency for Healthcare Research and Quality
      www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm8a.html
      October 01, 2014 - Providers Data & Measures Digital Healthcare Research Education & Training Hospitals & Health Systems … Disparities Reports Technology Assessment Program AHRQ Research Studies … Tools Featured Clinicians & Providers Hospitals & Health Systems … Events AHRQ Research Summit on Diagnostic Safety AHRQ Research Summit on Learning Health Systems … , and 5 examined the impact of a combination of patient and provider interventions.

1254. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
      www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/operroom.html
      March 01, 2014 - Providers Data & Measures Digital Healthcare Research Education & Training Hospitals & Health Systems … Disparities Reports Technology Assessment Program AHRQ Research Studies … Tools Featured Clinicians & Providers Hospitals & Health Systems … The staff and resident orthopedic surgeons arrive and perform a final adjustment of the tourniquet and … Frank and the rest of the team go into action and finish both cases at 0715.

1255. Primary Care Connection Prior to Emergency Department Visits for Children With Identifiable Asthma (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-136-fullreport.pdf
      July 01, 2018 - care providers and/or health care plans as having asthma. … about potential reliability in the collection and assessment of race and ethnicity by health care- … • Testing and assessment of measure performance to the extent feasible given resources and available … Understandability CHIPRA states that the core set should allow purchasers, families, and health care … providers to understand the quality of care for children.

1256. HF Measures For Public Comment (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0085maternity.pdf
      February 23, 2012 - purposes, e.g., use by health care providers in connection with their practices. … to physicians and other health care providers that is timely and actionable. … Questions may be asked either directly by a health care provider or in the form of self-completed paper … Questions may be asked either directly by a health care provider or in the form of self-completed paper … Questions may be asked either directly by a health care provider or in the form of self-completed paper

1257. HF Measures For Public Comment (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0085maternitycare.pdf
      February 23, 2012 - purposes, e.g., use by health care providers in connection with their practices. … to physicians and other health care providers that is timely and actionable. … Questions may be asked either directly by a health care provider or in the form of self-completed paper … Questions may be asked either directly by a health care provider or in the form of self-completed paper … Questions may be asked either directly by a health care provider or in the form of self-completed paper

1258. Maternity Care Performance Measurement Set (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/CHIPRA-BMI-Maternity-Care-Measures.pdf
      February 23, 2012 - purposes, e.g., use by health care providers in connection with their practices. … to physicians and other health care providers that is timely and actionable. … Questions may be asked either directly by a health care provider or in the form of self-completed paper … Questions may be asked either directly by a health care provider or in the form of self-completed paper … Questions may be asked either directly by a health care provider or in the form of self-completed paper

1259. HF Measures For Public Comment (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0084maternity.pdf
      February 23, 2012 - purposes, e.g., use by health care providers in connection with their practices. … to physicians and other health care providers that is timely and actionable. … Questions may be asked either directly by a health care provider or in the form of self-completed paper … Questions may be asked either directly by a health care provider or in the form of self-completed paper … Questions may be asked either directly by a health care provider or in the form of self-completed paper

1260. HF Measures For Public Comment (pdf file)
      www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0082maternity.pdf
      February 23, 2012 - purposes, e.g., use by health care providers in connection with their practices. … to physicians and other health care providers that is timely and actionable. … Questions may be asked either directly by a health care provider or in the form of self-completed paper … Questions may be asked either directly by a health care provider or in the form of self-completed paper … Questions may be asked either directly by a health care provider or in the form of self-completed paper