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www.innovations.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
March 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS)®
Improving Patient Experience
Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance … care providers—including administrative leaders and staff—through private reports that evaluate their … become more comfortable with the assessment of quality and the methodology being used. … care providers about quality and value. 15
The Integrated Healthcare Association (IHA), a multi-stakeholder
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www.innovations.ahrq.gov/talkingquality/plan/index.html
October 01, 2018 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … This section walks you through the process of planning a consumer reporting project. … How will you gain the trust of health care providers or plans?
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www.innovations.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
October 01, 2015 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … One option is to provide a list of all the entities included in the report and a way for people to select … They See
Title: Quality Check Sponsor: The Joint Commission URL: http://www.qualitycheck.org/consumer … Available at http://www.qualitycheck.org/consumer/searchQCR.aspx
Also in "Creating Pathways for Users
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www.innovations.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program-intro.html
April 01, 2018 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Qualitative Analysis of Consumer Perspectives
Chapter 4. … Qualitative Analysis of Consumer Perspectives of Patient Safety Education and Training Programs , 4 … which reported the results of an informal exploration of consumer perspectives on the advantages and … Qualitative Analysis of Consumer Perspectives.
Results and Next Steps.
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www.innovations.ahrq.gov/talkingquality/explain/share-info/index.html
November 01, 2018 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Motivate Use
Limits of Numbers and Graphs
Key Information Upfront
Providing Detail … Sharing Additional Information
Explain Health Care Facts
Consumer Rights, Complaints … Explain Key Facts About Health Care That Relate to Your Quality Information
Highlight Consumer Rights
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www.innovations.ahrq.gov/teamstepps/officebasedcare/module10/office_msmt.html
September 01, 2015 - Pretraining assessment includes site assessment, culture survey and data/measures. Are these ready? … If no, pass through climate improvement and return to pretraining assessment. … The sections concerning pretraining assessment, training, and culture change are circled in red and captioned … Consumer Assessment of Healthcare Providers and Systems for Patient-Centered Medical Homes. … Tool for observing team performance:
Site assessment.
Measure of training effectiveness.
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www.innovations.ahrq.gov/news/newsletters/e-newsletter/879.html
September 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … ET to explore how data from AHRQ’s Consumer Assessment of Healthcare Providers and Systems surveys and … Social features of integration in health systems and their relationship to provider experience, care … Internal and environmental predictors of physician practice use of screening and medications for opioid … Using the sociotechnical model to conduct a focused usability assessment of a breast reconstruction decision
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www.innovations.ahrq.gov/talkingquality/translate/presentation.html
April 01, 2016 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … The 2003 National Assessment of Adult Literacy found that only 13 percent of adults were proficient in … Literacy in Everyday Life: Results From the 2003 National Assessment of Adult Literacy (NCES 2007–480 … Improving quality information in a consumer-driven era: Showing differences is crucial to informed consumer
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www.innovations.ahrq.gov/contact/standards.html
March 01, 2021 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … plain English for consumer materials. … Patients and Consumers
Publications and Products
Spanish translations of consumer materials will
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www.innovations.ahrq.gov/research/findings/final-reports/environmental-scan-programs/index.html
April 01, 2020 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Qualitative Analysis of Consumer Perspectives
Chapter 4. … Qualitative Analysis of Consumer Perspectives
Description
Themes from the Qualitative Analysis … of AHRQ or the U.S Department of Health and Human Services.
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www.innovations.ahrq.gov/talkingquality/assess/what-you-evaluate/results.html
November 01, 2018 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … What consumer audience were you trying to reach? … The Purpose of a Summative Evaluation
Evaluators refer to efforts to judge the worth and value of a … Did the consumer/patient audience you were targeting become aware of the report?
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www.innovations.ahrq.gov/research/publications/search.html?page=6
January 01, 2017 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … of person- and family-centered care from the National Healthcare Quality and Disparties Report and figures … illustrating select measures of person- and family-centered care. … and Disparties Report and figures illustrating select measures of effective treatment.
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www.innovations.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program-ref.html
April 01, 2018 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … of Contents
Environmental Scan of Patient Safety Education and Training Programs
Introduction … Qualitative Analysis of Consumer Perspectives
Chapter 4. … Environmental Scan of Patient Safety Education and Training Programs: Qualitative Analysis of Consumer
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
December 01, 2022 - Assessment of Healthcare Providers and Systems
(HHCAHPS) Survey ................................. … National Consumer Assessment of Healthcare Providers and Systems
(CAHPS) Health Plan Survey Database … Hospital Consumer Assessment of Healthcare Providers and Systems
(HCAHPS®) Survey
Sponsor
Centers … Description
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is … Hospice Consumer Assessment of Healthcare Providers and Systems
(CAHPS®) Survey
Sponsor
Centers for
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www.innovations.ahrq.gov/talkingquality/measures/measure-questions.html
November 01, 2018 - Standardization : The measures are standardized at the national level, which means that all health care … providers will be reporting the same kind of data in the same way. … not shortcomings in information systems. … Many existing measures were designed to meet the needs of health care providers and health plans, which … Learn more about describing quality measures in consumer reports .
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www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
October 01, 2023 - National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Careers
Contact Us
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Supplemental Items
Supplemental … Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance … organizations, local markets, and/or audiences, the use of these supplemental items is not part of
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
December 01, 2023 - ...... 1
National Consumer Assessment of Healthcare Providers and Systems (CAHPS)
Health Plan Survey … National Consumer Assessment of Healthcare Providers and Systems
(CAHPS) Health Plan Survey Database … Disparities Report 39
Home Health Care Consumer Assessment of Healthcare Providers
and Systems (HHCAHPS … Description
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is … Consumer Assessment of Healthcare Providers and Systems
(CAHPS®) Hospice Survey
Sponsor
U.S.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/perinatal/chipra-0085-fullreport.pdf
December 31, 2015 - care provider or in the form of self-completed paper- or computer-
administered questionnaires. … care provider or in the form of self-completed paper- or
computer-administered questionnaires. … care providers that is timely and actionable. … Health care providers should screen all women for IPV at
periodic intervals, such as annual examinations … Understandability
CHIPRA states that the core set should allow purchasers, families, and health care
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www.innovations.ahrq.gov/talkingquality/assess/recommended-reading.html
May 01, 2019 - National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … This page offers a select list of references that are particularly useful and relevant. … Handbook of interview research: context and method. … Providing consumers with information about the quality of health plans: the Consumer Assessment of Health … Aims, benefits and risks of consumer information initiatives.
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www.innovations.ahrq.gov/policymakers/index.html
September 01, 2012 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … other resources to improve the quality, safety, effectiveness, and efficiency of health care. … Measurement & Reporting Tools
Resources for Policymakers on Measurement and Reporting Tools
Consumer … Assessment Surveys
Quality Information by State
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