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221. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
     March 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance … care providers—including administrative leaders and staff—through private reports that evaluate their … become more comfortable with the assessment of quality and the methodology being used. … care providers about quality and value. 15 The Integrated Healthcare Association (IHA), a multi-stakeholder

222. Plan a Health Care Quality Report for Consumers: 13 Questions | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/talkingquality/plan/index.html
     October 01, 2018 - Providers Data & Measures Digital Healthcare Research Education & Training Hospitals & Health Systems … Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … This section walks you through the process of planning a consumer reporting project. … How will you gain the trust of health care providers or plans?

223. Let Consumers Select Health Plans or Providers To Compare | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
     October 01, 2015 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … One option is to provide a list of all the entities included in the report and a way for people to select … They See Title: Quality Check Sponsor: The Joint Commission URL: http://www.qualitycheck.org/consumer … Available at http://www.qualitycheck.org/consumer/searchQCR.aspx Also in "Creating Pathways for Users

224. Introduction | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program-intro.html
     April 01, 2018 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Qualitative Analysis of Consumer Perspectives Chapter 4. … Qualitative Analysis of Consumer Perspectives of Patient Safety Education and Training Programs , 4 … which reported the results of an informal exploration of consumer perspectives on the advantages and … Qualitative Analysis of Consumer Perspectives. Results and Next Steps.

225. Sharing Additional Information and Resources in Quality Reports | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/talkingquality/explain/share-info/index.html
     November 01, 2018 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Motivate Use Limits of Numbers and Graphs Key Information Upfront Providing Detail … Sharing Additional Information Explain Health Care Facts Consumer Rights, Complaints … Explain Key Facts About Health Care That Relate to Your Quality Information Highlight Consumer Rights

226. TeamSTEPPS for Office-Based Care: Measurement | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/teamstepps/officebasedcare/module10/office_msmt.html
     September 01, 2015 - Pretraining assessment includes site assessment, culture survey and data/measures. Are these ready? … If no, pass through climate improvement and return to pretraining assessment. … The sections concerning pretraining assessment, training, and culture change are circled in red and captioned … Consumer Assessment of Healthcare Providers and Systems for Patient-Centered Medical Homes. … Tool for observing team performance: Site assessment. Measure of training effectiveness.

227. Issue Brief Explores the Unique Challenges of Studying and Improving Diagnostic Safety for Children | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/news/newsletters/e-newsletter/879.html
     September 01, 2023 - Disparities Reports Technology Assessment Program AHRQ Research Studies … ET to explore how data from AHRQ’s Consumer Assessment of Healthcare Providers and Systems surveys and … Social features of integration in health systems and their relationship to provider experience, care … Internal and environmental predictors of physician practice use of screening and medications for opioid … Using the sociotechnical model to conduct a focused usability assessment of a breast reconstruction decision

228. Why Does the Presentation of Health Care Quality Scores Matter? | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/talkingquality/translate/presentation.html
     April 01, 2016 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … The 2003 National Assessment of Adult Literacy found that only 13 percent of adults were proficient in … Literacy in Everyday Life: Results From the 2003 National Assessment of Adult Literacy (NCES 2007–480 … Improving quality information in a consumer-driven era: Showing differences is crucial to informed consumer

229. AHRQ Customer Service Standards | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/contact/standards.html
     March 01, 2021 - Providers Data & Measures Digital Healthcare Research Education & Training Hospitals & Health Systems … Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … plain English for consumer materials. … Patients and Consumers Publications and Products Spanish translations of consumer materials will

230. Environmental Scan of Patient Safety Education and Training Programs | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/research/findings/final-reports/environmental-scan-programs/index.html
     April 01, 2020 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Qualitative Analysis of Consumer Perspectives Chapter 4. … Qualitative Analysis of Consumer Perspectives     Description     Themes from the Qualitative Analysis … of AHRQ or the U.S Department of Health and Human Services.

231. Evaluating the Results of a Quality Reporting Project | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/talkingquality/assess/what-you-evaluate/results.html
     November 01, 2018 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … What consumer audience were you trying to reach? … The Purpose of a Summative Evaluation Evaluators refer to efforts to judge the worth and value of a … Did the consumer/patient audience you were targeting become aware of the report?

232. Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/research/publications/search.html?page=6
     January 01, 2017 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … of person- and family-centered care from the National Healthcare Quality and Disparties Report and figures … illustrating select measures of person- and family-centered care. … and Disparties Report and figures illustrating select measures of effective treatment.

233. References | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program-ref.html
     April 01, 2018 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … of Contents Environmental Scan of Patient Safety Education and Training Programs Introduction … Qualitative Analysis of Consumer Perspectives Chapter 4. … Environmental Scan of Patient Safety Education and Training Programs: Qualitative Analysis of Consumer

234. 2022 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
     December 01, 2022 - Assessment of Healthcare Providers and Systems (HHCAHPS) Survey ................................. … National Consumer Assessment of Healthcare Providers and Systems (CAHPS) Health Plan Survey Database … Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS®) Survey Sponsor Centers … Description The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is … Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey Sponsor Centers for

235. Key Questions When Choosing Health Care Quality Measures | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/talkingquality/measures/measure-questions.html
     November 01, 2018 - Standardization : The measures are standardized at the national level, which means that all health care … providers will be reporting the same kind of data in the same way. … not shortcomings in information systems. … Many existing measures were designed to meet the needs of health care providers and health plans, which … Learn more about describing quality measures in consumer reports .

236. Supplemental Items for the CAHPS Hospital Adult Survey: Health Literacy | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-healthlit-items.html
     October 01, 2023 - National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS) Supplemental Items Supplemental … Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys and Guidance … organizations, local markets, and/or audiences, the use of these supplemental items is not part of

237. 2023 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
     December 01, 2023 - ...... 1 National Consumer Assessment of Healthcare Providers and Systems (CAHPS) Health Plan Survey … National Consumer Assessment of Healthcare Providers and Systems (CAHPS) Health Plan Survey Database … Disparities Report 39 Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS … Description The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Hospice Survey Sponsor U.S.

238. Behavioral Health Risk Assessment (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/perinatal/chipra-0085-fullreport.pdf
     December 31, 2015 - care provider or in the form of self-completed paper- or computer- administered questionnaires. … care provider or in the form of self-completed paper- or computer-administered questionnaires. … care providers that is timely and actionable. … Health care providers should screen all women for IPV at periodic intervals, such as annual examinations … Understandability CHIPRA states that the core set should allow purchasers, families, and health care

239. Reading on Evaluation Recommended | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/talkingquality/assess/recommended-reading.html
     May 01, 2019 - National Healthcare Quality and Disparities Report Latest available findings on quality of and access … This page offers a select list of references that are particularly useful and relevant. … Handbook of interview research: context and method. … Providing consumers with information about the quality of health plans: the Consumer Assessment of Health … Aims, benefits and risks of consumer information initiatives.

240. For Policymakers | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/policymakers/index.html
     September 01, 2012 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … other resources to improve the quality, safety, effectiveness, and efficiency of health care. … Measurement & Reporting Tools Resources for Policymakers on Measurement and Reporting Tools Consumer … Assessment Surveys Quality Information by State Page last reviewed