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161. PQMP Measures | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/pqmp/measures/index.html?page=6
     March 30, 2024 - National Healthcare Quality and Disparities Report Latest available findings on quality of and access … 6) Duration of Enrollment and Coverage (7) Continuity of Coverage (7) Perinatal Care … (CHOP) Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) Measure … COE: Children's Hospital of Philadelphia (CHOP) Adolescent Assessment of Preparation for Transition … Care COE: Pediatric Measurement Center of Excellence (PMCoE) BMI Assessment and Recommended Weight

162. Strategy 6H: Tools To Help Patients Communicate Their Needs | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
     April 01, 2023 - Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance … A randomized trial of the use of patient self-assessment data to improve community practices. … Its goals include: Helping people become more assertive health care consumer.

163. PS Grantee Report | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/research/findings/final-reports/index.html
     June 01, 2023 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Management (2) Pressure Ulcers (2) Rural Settings (2) Surgical Quality Improvement (2) Consumer … Assessment of Healthcare Providers (1) Detection/Triggers (1) Diagnostic Safety (1) Disabilities … Grant Number: P30 HS 024379 Topic(s): Consumer Assessment of Healthcare Providers, Healthcare Facility

164. What Is the Environment for Reporting on Health Care Quality? | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/talkingquality/plan/environment.html
     June 01, 2016 - Disparities Reports Technology Assessment Program AHRQ Research Studies … If your audience is choosing a health care provider: Can the consumers choose among providers? … Questions about health care providers: Do major providers—either hospital systems or medical groups—play … State or local Departments of Health. Local and regional media coverage of the industry. … What Is the Local Environment for Consumer Reporting? Who Are Potential Partners?

165. Overview | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/overview.html
     July 01, 2021 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Driver Diagram Quality Improvement Strategies Improvement Data Other Resources The Consumer … Assessment of Healthcare Providers and Systems (CAHPS ® ) Hospital Survey (better known as HCAHPS) asks … (persons 17 years of age and younger) in a hospital setting.

166. Appendix D | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/research/findings/final-reports/environmental-scan-programs/envscan-program-apd.html
     April 01, 2018 - Qualitative Analysis of Consumer Perspectives Chapter 4. … Organizational Needs Assessment: No Cultural Readiness Assessment: No In-Service Delivery Option: … Strategy: Information Instructional Model: External training Target Audience: Health care providers … Organizational Needs Assessment: No Cultural Readiness Assessment: No In-Service Delivery Option: … Strategy: Information Instructional Model: External training Target Audience: Health care providers

167. Lessons From Healthcare Organizations on Improving Patient Experience webcast-Ginsberg (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-ahrq-program.pdf
     November 01, 2006 - & SOPS Center for Quality Improvement & Patient Safety, AHRQ AHRQ’s Core Competencies • Health Systems … of the US health care system. 7 The AHRQ CAHPS Program • CAHPS = Consumer Assessment of Healthcare … Providers and Systems • Program advancing the understanding, measurement, and improvement of patients … of measuring patient experience and collecting relevant data − informative reporting of patient experience … performance feedback, and experience of interpreting and using survey data.

168. Hiring a Vendor for a CAHPS Survey | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
     December 01, 2018 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS)® Using CAHPS Surveys Hiring … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance

169. 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
     January 01, 2018 - Executive Summary CAHPS® 2018 Health Plan Survey Database Results Executive Summary This overview of … summarizes how health plan enrollees across all populations rate their health plan based on the 218 Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey Database. 338,869 health … scoring composite Getting Needed Care, which measures how easily consumers got various aspect of

170. Results of ARRA-Funded CER Dissemination Activities | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cpi/about/mission/arra/index.html
     December 01, 2014 - Consumer and Clinician Surveys Slide 22. Surveys: Background Slide 23. … Web and Clearinghouse Report. Survey: Consumer. Clinician. Focus Groups: Consumer. … The most common sources of information of CER were health care providers (29%), Web sites (26%), and … (19%) and health care providers (18%). … To help make medical decisions, participants most frequently desired an assessment of the pros, cons

171. Care Delivery | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/ncepcr/care/index.html
     March 01, 2023 - how workflow changed in six primary and specialty care medical offices after health IT systems were … Patient Education Materials Assessment Tool (PEMAT)  is a systematic method to evaluate and compare the … Patient Experience and Satisfaction The Clinician & Group Survey of the Consumer Assessment of Healthcare … Providers and Systems (CG-CAHPS)   assesses patients' experiences with health care providers and staff … physicians and other health care providers.

172. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
     March 01, 2020 - Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance … Learn About Conducting a Self-Assessment Race Matters: Organizational Self-Assessment.

173. Improvement Data | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/improvement-data.html
     July 01, 2021 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … States are interested in developing efficient systems for quality reporting with the goal of stimulating … Hospital worked with state programs to ensure that states could meaningfully use the Child Hospital Consumer … Assessment of Healthcare Providers and Systems (Child HCAHPS) Survey to compare within and across state-level

174. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
     April 29, 2024 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Browse … Select an item title to get the full wording of the survey item, response options, and any instructions

175. Webcast: Using the AHRQ Pharmacy SOPS | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/sops/events/webinars/pharmacy.html
     February 01, 2019 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … The survey enables pharmacies to assess areas of strength and identify areas for improvement in their … Project Director, User Network for the Consumer Assessment of Healthcare Providers and Systems (CAHPS … ® ) and Surveys on Patient Safety Culture Westat, Rockville, MD Development of the AHRQ Pharmacy Survey

176. Understanding SOPS Surveys: A Primer for New Users - Brady (pdf file)
     www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-2-brady-2018.pdf
     January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Brady 6 Overview of AHRQ’s Patient Safety Priorities … Public Health Service AHRQ Patient Safety Priorities • Focus on areas of greatest impact • Extend … Safety Organization Program – National Healthcare Quality & Disparities Report (NHQDR) Program – Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Program 8 National Steering Committee … on Patient Safety • Convened by the Institute of Healthcare Improvement (IHI) • Will serve as

177. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
     April 01, 2022 - Assessment of Healthcare Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance … Consider the influence that consumer ratings have on restaurants, books, and other products. … A clear system of resource people, clear authority lines, and backup systems for dealing with difficult … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.

178. Treating Tobacco Use and Dependence: 2008 Update | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/prevention/guidelines/tobacco/index.html
     February 01, 2020 - Disparities Reports Technology Assessment Program AHRQ Research Studies … contribution to the quality of care in the United States and to the health of the American people. … For Clinicians All health care providers, especially those with direct patient contact, have a unique … Tearsheets For Systems Decisionmakers Integrating the efforts of clinicians, health care systems … Systems Change For Tobacco Users Consumer materials to help tobacco users become tobacco-free

179. Select Health Care Quality Measures for a Consumer Report | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/talkingquality/measures/index.html
     January 01, 2020 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Although the current patchwork of measures has gaps and limitations, sponsors of health care quality … The Six Domains of Health Care Quality : Review the Institute of Medicine’s quality assessment framework … to selecting and adopting measures of quality of care and resource use.

180. Data Resources | Agency for Healthcare Research and Quality
     www.innovations.ahrq.gov/data/resources/index.html
     April 29, 2024 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Health Systems, 2016 This inaugural edition of the Compendium—Compendium of U.S. … Health Systems, 2016—is composed of 626 U.S. health systems, defined in this analysis to include at least … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Database The CAHPS Database (formerly … of mental and substance use disorders.