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www.cahps.ahrq.gov/talkingquality/plan/your-audience/index.html
December 01, 2022 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … In any given year, only a minority of people select a new health plan or healthcare provider. … outreach strategy and evaluating the impact of your efforts. … For example:
The subjects of your report—healthcare providers or plans—will be very interested in what
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www.cahps.ahrq.gov/talkingquality/resources/writing/good-writing.html
July 01, 2011 - National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … report cards and the average reading skills of consumers suggests that a large number of American adults … Health Maintenance Organization Report Cards: Communication Strategies Versus Consumer Abilities. … the National Adult Literacy Survey: Key Findings of the National Assessment of Adult Literacy. … The Health Literacy of America’s Adults: Results from the 2003 National Assessment of Adult Literacy.
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www.cahps.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/index.html
August 01, 2021 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Many individuals guided and contributed to the development of this toolkit. … Department of Health and Human Services, for her technical guidance and to the L&M Policy Research team … Department of Health and Human Services.
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-237-fullreport.pdf
October 01, 2019 - This measure requires States to report Consumer Assessment of Healthcare Providers and
Systems (CAHPS … Understandability
CHIPRA states that the core set should allow purchasers, families, and health care … Established Child Health Care Quality
Measures: CAHPS®: Consumer Assessment of Healthcare Providers … Psychometric properties of the Consumer Assessment of
Healthcare Providers and Systems (CAHPS ®) Clinician … assessment.
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www.cahps.ahrq.gov/talkingquality/explain/details.html
November 01, 2018 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems … While consumers may not be interested in detailed information, health professionals and consumer advocates … Be sure to use consumer-friendly language that is readable by someone with less than a high school education
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www.cahps.ahrq.gov/talkingquality/distribute/timing/index.html
March 01, 2016 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems … In situations where the need is predictable, sponsors can time their reports so that they get to the consumer
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www.cahps.ahrq.gov/talkingquality/measures/setting/hospitals/examples.html
March 01, 2016 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Use of electronic systems for entering medication orders. … Examples include:
Number of beds and the types of services available. … The use of electronic patient medical records or prescription ordering systems.
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www.cahps.ahrq.gov/evidencenow/projects/heart-health/about/cooperatives/index.html
April 01, 2022 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … public and private health partnerships and multidisciplinary teams of experts in 12 States. … Bringing together the skills, experiences, and resources of academic researchers, local organizations … , and consumer groups, the cooperatives designed interventions to expand primary care practices ’ capacity
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/pa-spread-impact.pptx
September 01, 2014 - views of the Agency for Healthcare Research and Quality. … ‘Medical Homeness’ Assessment
Patient Centered Medical Home Assessment (PCMH-A) at baseline, end of collaborative … State Medicaid Quality Improvement Organization (QIO)
Area Health Education Center (AHEC)
Consumer groups … societies
State Medicaid Quality Improvement Organization (QIO)
Area Health Education Centers (AHEC)
Consumer … best practices
Education for practices, systems
Functional Levels of Extension
Technical Assistance
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www.cahps.ahrq.gov/talkingquality/explain/share-info/facts.html
January 01, 2023 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Sharing Additional Information
Explain Health Care Facts
Consumer Rights, Complaints … The information includes a brief explanation of the condition and its prevalence, a summary of what patients
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www.cahps.ahrq.gov/talkingquality/explain/support/incorporate.html
January 01, 2023 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems … Motivate Use
Limits of Numbers and Graphs
Key Information Upfront
Providing Detail
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www.cahps.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/emerging/index.html
June 01, 2020 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Updating and refinement of measures in established quality measurement sets such as the Consumer Assessment … Conduct consumer focus groups to identify which areas of quality consumers perceive to be of greatest … use existing quality measurement systems.
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www.cahps.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/examples.html
April 01, 2019 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … you can choose among dozens of measures that address important aspects of short- and long-term stays … Percentage of family members of long-stay residents reporting how often the resident looked and smelled
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www.cahps.ahrq.gov/cpi/about/organization/nac/asch.html
March 01, 2024 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … John Morgan professor of medicine, professor of healthcare management, and professor of operations, information … His research combines elements of economic analysis with psychological theory and consumer marketing … Asch is an elected member of the National Academy of Medicine and is also a founding partner of the behavioral
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www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/nashp-webinar-slides.html
January 01, 2016 - CHIPRA supported the collaboration of health systems, providers, State agencies, non-profit groups, and … Quality measures and consumer report card published annually http://www.dhs.state.pa.us/publications … Slide 27
Project Overview
Two health systems worked with PA Department of Human Services to establish … dental services
Weight assessment and counseling for nutrition and physical activity for children/ … life
13.8%
Body Mass Index Assessment
5.0%
Well Child Visits
First fifteen months of life
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www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/nashp-webinar-on-quality_measure-use.pdf
September 21, 2015 - reports
• CHIPRA supported the collaboration of health systems, providers, State
agencies, non-profit … – Workgroup structure
• Comprised of health systems, practices, child advocacy organizations,
professional … Pennsylvania
Performance measures
• Quality measures and consumer report card published annually … preventive dental services
Weight assessment and counseling
for nutrition and physical activity … life
13.8%
Body Mass Index Assessment 5.0%
Well Child Visits
First fifteen months of life 8.65%
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www.cahps.ahrq.gov/research/findings/factsheets/translating/action4/index.html
February 01, 2021 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … and the entire lifespan, including greater understanding of social determinants of health and stronger … Enable learning health systems (LHS) to use knowledge and data to support continuous improvement in … Integrated delivery systems and health plans.
Health services research organizations. … Consumer, patient safety, and other advocacy groups.
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www.cahps.ahrq.gov/patient-safety/reports/advancing/index.html
July 01, 2022 - Safety
IOM's To Err is Human noted that health care providers were remiss in developing a culture … All of the lessons learned from these projects are helping health care providers move closer to a fully … Health care providers, researchers, administrators, and consumers can access this resource to learn about … They enable health care providers to collect and submit information on patient safety events and unsafe … specifications for the future development of consumer reporting systems.
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www.cahps.ahrq.gov/news/newsroom/press-releases/nac-meeting-july12.html
July 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Department of Health and Human Services and the Director of the Agency. … Discussion of AHRQ’s Consumer Experience Measurements , Henry H. … of Pennsylvania, and John Morgan Professor of Medicine, Professor of Healthcare Management, and Professor … , Ross School of Business; Professor of Health Management and Policy, School of Public Health, University
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www.cahps.ahrq.gov/talkingquality/distribute/placement/index.html
January 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Getting your information to the people who are most likely to need and use it may be one of the biggest … literature on “consumer engagement,” little research has been conducted on these issues in the context … fields of social marketing and health care communications