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61. CAHPS Bibliography | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/bibliography/index.html?page=1
    January 01, 2024 - PCMH transformation using Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey data … Consumer Assessment of Healthcare Providers and Systems Scores. … experience improvement using consumer assessment of healthcare providers and systems (CAHPS®) surveys … Comparing Web and Mail Protocols for Administering Hospital Consumer Assessment of Healthcare Providers … and Systems Surveys.

62. Data & Analytics | Agency for Healthcare Research and Quality
    www.ahrq.gov/data/index.html
    January 01, 2001 - MEPS Medical Expenditure Panel Survey (MEPS) is a set of surveys of families and … Background Report Conference Report Environmental Scan Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) Program The Consumer Assessment of Healthcare Providers … and Systems (CAHPS) Program supports survey development, voluntary databases, and research on patient … Annual surveys of individuals and families, as well as their health care providers, provide data on health

63. NBER Center of Excellence | Agency for Healthcare Research and Quality
    www.ahrq.gov/chsp/about-chsp/centers-of-excellence/nber.html
    September 01, 2016 - enhance the quality and value of health systems. … Accelerating the Performance of Pediatric Health Systems is studying health systems for children and … how these systems relate to delivery of PCOR-based evidence and clinical and economic outcomes. … These data include the Consumer Assessment of Healthcare Providers and Systems, Hospital Consumer Assessment … of Healthcare Providers and Systems, and other sources for family surveys.

64. AHRQ Webcast on Updated CAHPS Analysis Program | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/news-and-events/events/webinar-111920.html
    December 01, 2023 - Recording Summary This AHRQ webcast provided an opportunity to hear about recent updates to the Consumer … Assessment of Healthcare Providers and Systems (CAHPS ® ) Analysis Program, commonly known as the CAHPS … Naomi Yount, Senior Study Director at Westat, provided an overview of the CAHPS macro, explain its new … analysis options, and review the materials available to support users. … To learn more about the macro and download the files, visit Analyzing CAHPS Survey Data .

65. Los Angeles County Health Center Uses CAHPS To Shorten Wait Times | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/201718.html
    April 01, 2018 - Wait Times Search All Impact Case Studies April 2018 Feedback from patients on AHRQ's Consumer … Assessment of Healthcare Providers and Systems Clinician & Group Survey (CG-CAHPS) told officials at … About half of its patients are children, and nearly one-fifth lack health insurance. … 34 percent to 48 percent; and the proportion of patients seen within 15 minutes of appointment time … Assessment of Healthcare Providers and Systems (CAHPS), Patient Experience, Quality of Care

66. Key Initiatives in Measuring and Reporting Health Care Quality | Agency for Healthcare Research and Quality
    www.ahrq.gov/talkingquality/resources/initiatives.html
    November 01, 2018 - Within their respective areas of focus, they have spurred advancements in technical knowledge, resources … Agency for Healthcare Research and Quality (AHRQ) Resources AHRQ Quality Indicators Consumer Assessment … of Healthcare Providers and Systems (CAHPS ® ) MONAHRQ National Healthcare Quality and Disparities … by the Robert Wood Johnson Foundation Centers for Medicare & Medicaid Services (CMS) Consumer-Purchaser … Project Informed Patient Institute (IPI) The Joint Commission The Leapfrog Group National Academy of

67. Tools for Quality Measurement: CAHPS | Agency for Healthcare Research and Quality
    www.ahrq.gov/professionals/quality-patient-safety/quality-resources/tools/tqmcahpsim/index.html
    November 01, 2014 - The Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) program is a multiyear initiative … of AHRQ to develop and promote the use of standardized surveys of consumers' experiences with health … The CAHPS surveys address a range of health care services and meet the information needs of health care … usable comparative information and to help health care providers assess and improve their own performance … Health plans, health systems, physician practices, hospitals, and other health care providers can use

68. Listening to the Voice of the Patient: Using Multiple Feedback Methods to Complement CAHPS Survey Data (Webcast) | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/news-and-events/events/webinar-050824.html
    June 01, 2024 - This webcast from AHRQ’s Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program discussed … Speakers described how additional feedback methods complement CAHPS data, and how this integration of … and Patient Safety Agency for Healthcare Research and Quality Rockville, MD Welcome from AHRQ (PDF, … 670 KB)   Nicole Cable, M.H.S., CPXP, LBBP Founder of IGNITE HX Fort Lauderdale, FL Case Examples of … Department of Veterans Affairs Popham Beach, ME Case Examples of Patient Feedback Methods for Complementing

69. Resources by National Action Plan Foundational Area | Agency for Healthcare Research and Quality
    www.ahrq.gov/action-alliance/resources/foundational-area.html
    March 01, 2025 - Back To Contents Patient and Family Engagement AHRQ Consumer Assessment of Healthcare Providers and Systems … between leaders and healthcare workers. … To improve the well-being of all healthcare workers, executive leaders can use the guide to move through … CDC Slip, Trip, and Fall Prevention for Healthcare Workers This workbook helps healthcare workers recognize … of and action around safe patient handling to prevent healthcare worker injury and promote patient safety

70. The Power of Patient Stories for Improving the Patient Experience (Webcast) | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/news-and-events/events/webinar-051222.html
    June 01, 2022 - webcast provided an overview of the Consumer Assessment of Healthcare Providers and Systems (CAHPS ® … ) Narrative Item sets, and the insights that rigorously elicited and analyzed narratives can provide … Speakers and Presentation Slides   Caren Ginsberg, Ph.D. … and Patient Safety Agency for Healthcare Research and Quality Rockville, MD AHRQ's CAHPS Program … of Family Medicine and Community Health University of Wisconsin-Madison Madison, WI The Power of

71. Understanding CAHPS Surveys: A Primer for New Users (Webcast) | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/news-and-events/events/webinar-011123.html
    January 01, 2023 - Presentation Slides Recording Summary This webcast provided an overview of AHRQ's Consumer Assessment … of Healthcare Providers and Systems (CAHPS ® ) surveys, and explained how they focus on patients' priorities … , describe how they build on current research in survey development and administration, and discussed … Speakers and Presentation Slides   Caren Ginsberg, Ph.D. … and Patient Safety Agency for Healthcare Research and Quality Rockville, MD AHRQ's CAHPS Program

72. Info FAQs | Agency for Healthcare Research and Quality
    www.ahrq.gov/faqs/index.html?page=1
    - Any - Accessibility AHRQ Quality Indicators™ Budget & Mission Consumer Assessment of Healthcare Providers … and Systems (CAHPS®) Education & Training Effective Health Care Program (EHC) Electronic Preventive … Preventive Services Task Force (USPSTF) WebM&M Search   What is the Consumer Assessment … of Healthcare Providers and Systems (CAHPS®)? … The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program is a multi-year initiative

73. Module 6 Trainer’s Guide: Assessing Practice Systems | Agency for Healthcare Research and Quality
    www.ahrq.gov/ncepcr/tools/pf-handbook/mod6-trainers.html
    December 01, 2018 - Assessing Practice Systems Module 6 Trainer’s Guide: Assessing Practice Systems Module 7. … tools: Status of Care Model implementation Implementation of the Care Model-Practice Systems. … Patient Assessment of Care for Chronic Conditions: http://www.improvingchroniccare.org/index.php? … Patient satisfaction and experience: CAHPS ® (Consumer Assessment of Healthcare Providers and Systems … Review and explore online resources for assessing practice systems and sample assessment tools listed

74. Chapter 3. Description of Methods | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/chapter3.html
    August 01, 2022 - are trusted by health care providers; in addition, the system would not be perceived as outside interference … Assessment of Healthcare Providers and Systems [HCAHPS]®), algorithm-based questionnaires, and other … Most systems involved reporting by health care providers or systems. … They agreed that the system should be available to all potential reporters, including health care providers … Some participants supported anonymous reporting for health care providers. Type of organization .

75. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/index.html?page=10
    May 01, 2015 - to improve the quality, safety, effectiveness, and efficiency of health care. … tools by State and Federal policy makers, health systems, clinicians, academicians, and other professionals … Healthy With Blood Thinners Topic(s): Patient Safety, Quality of Care, Consumer Assessment of Healthcare … Providers and Systems (CAHPS), Hospital Readmissions, Chronic Conditions, Patient Self-Management Geographic … Care, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Hospital Readmissions, Care Coordination

76. How Patient Narratives Can Support Your Patient Experience Strategy (Webcast) | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/news-and-events/events/webinar-121024.html
    December 01, 2024 - Presentation Slides Recording Summary This free webcast from AHRQ’s Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) program featured a moderated discussion with three CAHPS team members … , who shared their research insights and described how patient narratives can be used to identify and … Director Qualitative and Health Experiences Research Lab  University of Wisconsin-Madison  A Narrative … Assistant Professor of Health Policy and Management  Columbia University Mailman School of Public Health

77. Comparative Health System Performance Initiative: National Bureau of Economic Research Center of Excellence | Agency for Healthcare Research and Quality
    www.ahrq.gov/chsp/about-chsp/centers/nber.html
    July 01, 2019 - are working to identify relationships among the organization of healthcare providers, delivery of evidence-based … This relational database contains micro data on health systems, hospitals, physicians, and other healthcare … providers (e.g., post-acute care facilities) for 2010–2016.  … These data include the Consumer Assessment of Healthcare Providers and Systems, Hospital Consumer Assessment … of Healthcare Providers and Systems, and other sources for family surveys.

78. Penn Medicine Chester County Hospital Implements AHRQ Toolkit to Reduce Readmissions | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/201506.html
    April 01, 2015 - "We hear of our patients showing up at the pharmacy holding their After Hospital Care Plan, and bringing … They tell us, 'I never let this out of my sight now,' and their physicians love it," commented Ms. … The hospital also noted improvements in its Hospital Consumer Assessment of Healthcare Providers and … Systems (HCAHPS ® ) data that address questions about hospital discharge. … Care, Consumer Assessment of Healthcare Providers and Systems (CAHPS), Hospital Readmissions

79. What Is MONAHRQ?
    www.ahrq.gov/downloads/monahrq/documentation/What_Is_MONAHRQ.pptx
    July 01, 2016 - Hospitals, health systems, and associations Nursing homes and nursing home organizations State agencies … new reports can include CG-CAHPS (Clinician and Group Consumer Assessment of Healthcare Providers and … Systems) and HEDIS results Expanded nursing home reports — new reports can include NH-CAHPS (Nursing … Home Consumer Assessment of Healthcare Providers and Systems) results More infographic reports — several … new options for consumer-friendly reports on nursing home quality and a range of hospital topics; each

80. Introducing the CAHPS Child Hospital Survey (Child HCAHPS) Database (Webcast) | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/news-and-events/events/webinar-032322.html
    May 01, 2022 - Presentation Slides Recording Summary This AHRQ webcast provided an overview of the new Consumer … Assessment of Healthcare Providers and Systems (CAHPS ® ) Child Hospital Survey (Child HCAHPS) Database … Speakers and Presentation Slides   Caren Ginsberg, Ph.D. … and Patient Safety Agency for Healthcare Research and Quality Rockville, MD AHRQ's CAHPS Program … of the Child HCAHPS Survey (223 KB) Benefits of Participation (PDF, 446 KB)   Joshua P.