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161. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
     March 15, 2016 - Presented by the AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT CAHPS Webcast Series • Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Program • Funded by the Agency for Healthcare … the updated CAHPS Ambulatory Care Improvement Guide • How two health systems improved their CG-CAHPS … care. • Analyze the results of CAHPS surveys and other forms of patient feedback to identify strengths … Planned Visits • Group Visits • Service Recovery Programs • Standards for Customer Service • Reminder Systems

162. Research on Improving Patient Experience | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/quality-improvement/research/index.html
     March 01, 2024 - Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS)® Improving Patient Experience … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance … PCMH Transformation Using Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey Data

163. CAHPS 2023 Health Plan Survey Database Summary Results (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
     January 01, 2023 - Survey Database Summary Results 2023 Health Plan Survey Database Summary Results This overview of … results summarizes how Medicaid and Children's Health Insurance Program (CHIP) health plan respondents … assess their health plan based on the 2023 Consumer Assessment of Healthcare Providers and Systems … However, Getting Needed Care and Getting Care Quickly showed large declines between 2021- 2023. … How Well Doctors Communicate and Health Plan Information and Customer Service showed smaller declines

164. Diagnosis | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/patients-consumers/diagnosis-treatment/diagnosis/index.html
     December 01, 2017 - Skip to main content An official website of the Department of Health … Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Evidence-Based Consumer Guides These guides address various health conditions and offer questions to … ask your healthcare provider.

165. Search FAQs | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/faq/index.html
     January 01, 2019 - Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS FAQ Search … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Bibliography CAHPS … CAHPS stands for Consumer Assessment of Healthcare Providers and Systems. … The CAHPS name, which is an acronym for Consumer Assessment of Healthcare Providers and Systems, is a … Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey

166. PS Grantee Report | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/research/findings/final-reports/index.html?page=8
     August 01, 2004 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Implementation (7) Risk Assessment (7) Health Information Technology (6) Education and Training … (3) Pain Management (2) Pressure Ulcers (2) Consumer Assessment of Healthcare Providers … The reports have been lightly edited and made accessible in compliance with Section 508 of the Rehabilitation

167. The SHARE Approach—Putting Shared Decisionmaking Into Practice: A User’s Guide for Clinical Teams | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
     September 01, 2020 - Shared decisionmaking occurs when a health care provider and a patient work together to make a health … Provided with the decision aid directly from their health care provider. … risks of each, and prepare to discuss them with their health care providers. ( https://effectivehealthcare.ahrq.gov … AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers and patients … Assessments of the extent to which health-care providers involve patients in decision making: a systematic

168. CAHPS Surveys: Sorting Fact from Fiction | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
     March 01, 2016 - Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Because of that, measures of patient experience help health care providers improve care and help patients … choose between health care providers. … And there are a lot of proven strategies that health care providers can use to ensure that patients have … needs of health care providers, of patients and families, and others who use the surveys.

169. Agency for Healthcare Research and Quality: A Profile | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cpi/about/profile/index.html
     July 01, 2022 - Disparities Reports Technology Assessment Program AHRQ Research Studies … AHRQ creates materials to teach and train health care systems and professionals to put the results of … AHRQ creates materials to teach and train health care systems and professionals to put the results of … AHRQ created and maintains the gold-standard suite of surveys, called the Consumer Assessment of Healthcare … Providers and Systems , which provide valid assessments of patients' experience of care in hospitals

170. The FY 2022 President’s Budget Request for AHRQ: Building Back Better | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/news/blog/ahrqviews/fy2022-budget-request.html
     June 01, 2021 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … keep residents and staff safe, and used AHRQ data resources to perform some of the earliest analyses … Fund, AHRQ will be able to meet our aim of helping healthcare systems and professionals provide higher … Utilization Project, the Consumer Assessment of Healthcare Providers and Systems, digital healthcare

171. Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/research/findings/studies/index.html?page=485
     January 01, 2024 - Alternative Medicine (23) Comprehensive Unit-based Safety Program (CUSP) (9) Consumer Assessment … of Healthcare Providers and Systems (CAHPS) (85) COVID-19 (312) Critical Care (220) Cultural … Care (86) Provider (299) Provider: Clinician (67) Provider: Health Personnel (91) Provider … , both in local and global settings, 2) public health reporting, 3) consumer engagement, and 4) clinical … of computer-based point-of-care documentation systems, the researchers conducted three evaluations at

172. What Health Care Quality Measures Will You Report? | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/talkingquality/plan/quality-measures.html
     November 01, 2018 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … There are many different kinds of measures, but not all are appropriate or useful for consumer reporting … adapted and “translated” for consumer use. … Learn About Measures To learn about quality measures for consumer reports, go to Select Measures to

173. About TalkingQuality | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/talkingquality/about/index.html
     August 01, 2016 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Sponsors of consumer reports share a common mission: Improving the quality of care that consumers receive … While this site focuses on the challenges and process of consumer reporting, much of the guidance applies … of sources, including: Experienced developers of consumer reports on quality. … Experts and researchers in the field of quality reporting.

174. Strategy 6D: Internet Access for Health Information and Advice | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6d-internet.html
     April 01, 2023 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance

175. Let Consumers Select Health Plans or Providers To Compare | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
     October 01, 2015 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … One option is to provide a list of all the entities included in the report and a way for people to select … They See Title: Quality Check Sponsor: The Joint Commission URL: http://www.qualitycheck.org/consumer … Available at http://www.qualitycheck.org/consumer/searchQCR.aspx Also in "Creating Pathways for Users

176. Major Hospital Quality Measurement Sets | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
     February 01, 2023 - valid and reliable indicators of inpatient quality of care continues to grow and evolve as measures … for which there are questions of overuse, underuse, and misuse; and volume of procedures for which there … a more “global” assessment of hospital performance. … CAHPS Hospital Survey—Adult Version The Consumer Assessment of Healthcare Providers and Systems (CAHPS … other orders into computerized medication systems?

177. Resource List - AHRQ Nursing Home Survey (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
     April 01, 2023 - Prevention’s (CDC) Hand Hygiene in Healthcare Settings provides healthcare workers and patients with … The goal is to support patients, their care partners, and the team of healthcare providers to all be … growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess the … These organizations include public health departments, healthcare providers and facilities, government … other healthcare providers predicts a patient’s level of risk for developing pressure ulcers.

178. Issue Brief Explores the Unique Challenges of Studying and Improving Diagnostic Safety for Children | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/news/newsletters/e-newsletter/879.html
     September 01, 2023 - Disparities Reports Technology Assessment Program AHRQ Research Studies … ET to explore how data from AHRQ’s Consumer Assessment of Healthcare Providers and Systems surveys and … Social features of integration in health systems and their relationship to provider experience, care … Internal and environmental predictors of physician practice use of screening and medications for opioid … Using the sociotechnical model to conduct a focused usability assessment of a breast reconstruction decision

179. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
     March 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance … care providers—including administrative leaders and staff—through private reports that evaluate their … become more comfortable with the assessment of quality and the methodology being used. … care providers about quality and value. 15 The Integrated Healthcare Association (IHA), a multi-stakeholder

180. 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
     January 01, 2020 - Group Survey Database Chartbook Executive Summary 2020 Health Plan Survey Database This overview of … summarizes how health plan enrollees across all populations rate their health plan based on the 2020 Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey Database. … Highest Scoring Measure How Well Doctors Communicate 82 percent of CHIP respondents indicated … Lowest Scoring Measure Getting Needed Care 55 percent of Adult Medicaid respondents indicated that