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Showing results for "consumer assessment of healthcare providers and systems".
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141. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
     April 01, 2022 - Assessment of Healthcare Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance … Consider the influence that consumer ratings have on restaurants, books, and other products. … A clear system of resource people, clear authority lines, and backup systems for dealing with difficult … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.

142. Treating Tobacco Use and Dependence: 2008 Update | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/prevention/guidelines/tobacco/index.html
     February 01, 2020 - Disparities Reports Technology Assessment Program AHRQ Research Studies … contribution to the quality of care in the United States and to the health of the American people. … For Clinicians All health care providers, especially those with direct patient contact, have a unique … Tearsheets For Systems Decisionmakers Integrating the efforts of clinicians, health care systems … Systems Change For Tobacco Users Consumer materials to help tobacco users become tobacco-free

143. Select Health Care Quality Measures for a Consumer Report | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/talkingquality/measures/index.html
     January 01, 2020 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Although the current patchwork of measures has gaps and limitations, sponsors of health care quality … The Six Domains of Health Care Quality : Review the Institute of Medicine’s quality assessment framework … to selecting and adopting measures of quality of care and resource use.

144. Data Resources | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/data/resources/index.html
     April 28, 2024 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Health Systems, 2016 This inaugural edition of the Compendium—Compendium of U.S. … Health Systems, 2016—is composed of 626 U.S. health systems, defined in this analysis to include at least … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Database The CAHPS Database (formerly … of mental and substance use disorders.

145. Strategy 6G: Training To Advance Physicians' Communication Skills | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
     March 01, 2020 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS) Improving Patient Experience Ambulatory … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS) About CAHPS Surveys and Guidance

146. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory … SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance Supplemental … for measuring and reporting patient experience of care: Health systems choosing to participate in … Improving the experience of patients and families requires improving work processes and systems that

147. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Set (HEDIS) CAHPS Health Plan Survey (CAHPS stands for Consumer Assessment of Healthcare Providers … and Systems) These measures have been endorsed by the National Quality Forum, a multistakeholder organization … Consisting of over 70 measures of process, structure, and outcomes, HEDIS addresses a spectrum of care

148. Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/research/publications/search.html?page=7
     August 01, 2016 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … quality and disparities across measures of care affordability from the National Healthcare Quality and … quality and disparities across measures of care coordination from the National Healthcare Quality and … Those grants were designed to provide initial funding to States and health systems so they could explore

149. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/news/newsroom/case-studies/index.html?page=7
     January 01, 2016 - National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Chronic Conditions (43) Clinician-Patient Communication (5) Community-Based Practice (5) Consumer … Assessment of Healthcare Providers and Systems (CAHPS) (5) COVID-19 (4) Data (11) Data: … tools by State and Federal policy makers, health systems, clinicians, academicians, and other professionals … America Implementer: Consumer Reports Date: January 2016 Department of Commerce Agency Uses

150. Multiple Settings | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/patient-safety/settings/multiple/index.html
     August 01, 2023 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) is a suite of surveys originally … with doctors and nurses, responsiveness of staff, and other indicators of safe, high-quality care. … Making Healthcare Safer Reports are a series of consolidated evidence reviews of specific topics and … patient safety practices, informing healthcare providers, health system administrators, researchers,

151. CAHPS Elicitation Protocol Webcast (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-shaller-intro.pdf
     January 01, 2017 - CAHPS User Network January 26, 2017 1:00 – 2:00 pm EST www.ahrq.gov/cahps CAHPS Webcast Series • Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Program • Funded by the Agency for Healthcare … A structured series of 5 open-ended questions that: • Prompts survey respondents to tell a clear and … • Americans are increasingly seeking and finding online reviews of providers • Growth of physician … rating sites reflects consumer interest but also poses concerns: • Posted comments are typically not

152. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance … That is a challenge in health care systems that are often deeply grounded in a culture of professional

153. CAHPS Surveys: Sorting Fact from Fiction | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
     March 01, 2016 - Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Because of that, measures of patient experience help health care providers improve care and help patients … choose between health care providers. … And there are a lot of proven strategies that health care providers can use to ensure that patients have … needs of health care providers, of patients and families, and others who use the surveys.

154. Major Physician Measurement Sets | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
     January 01, 2023 - Providers Data & Measures Digital Healthcare Research Education & Training Hospitals & Health Systems … Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … CAHPS ® Clinician & Group Survey CAHPS , or the Consumer Assessment of Healthcare Providers and Systems … Medicaid's Core Sets of Quality Measures Under the Affordable Care Act, the Department of Health and

155. The SHARE Approach—Putting Shared Decisionmaking Into Practice: A User’s Guide for Clinical Teams | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-8.html
     September 01, 2020 - Shared decisionmaking occurs when a health care provider and a patient work together to make a health … Provided with the decision aid directly from their health care provider. … risks of each, and prepare to discuss them with their health care providers. ( https://effectivehealthcare.ahrq.gov … AHRQ's Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers and patients … Assessments of the extent to which health-care providers involve patients in decision making: a systematic

156. Improving the Quality of In-Center Hemodialysis Care | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/cahps/quality-improvement/reports-and-case-studies/Report_ICH-QI-Project.html
     March 01, 2016 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … of staff availability and professionalism.

157. CAHPS 2023 Health Plan Survey Database Summary Results (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023_chartbook_infographic.pdf
     January 01, 2023 - Survey Database Summary Results 2023 Health Plan Survey Database Summary Results This overview of … results summarizes how Medicaid and Children's Health Insurance Program (CHIP) health plan respondents … assess their health plan based on the 2023 Consumer Assessment of Healthcare Providers and Systems … However, Getting Needed Care and Getting Care Quickly showed large declines between 2021- 2023. … How Well Doctors Communicate and Health Plan Information and Customer Service showed smaller declines

158. AHRQ Data Tools | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/data/data-tools/index.html
     July 01, 2022 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Americans, health insurance coverage, and access, use, and cost of health services. … of medical conditions, health status, use of medical care services, charges and payments, access to … Consumer Assessment of Healthcare Providers and Systems (CAHPS) Explore the data from the CAHPS® Health … Overview See the number of respondents and number of health plans or practice sites represented in

159. Bringing Human Factors into Home Health Care | Agency for Healthcare Research and Quality
     teamstepps.ahrq.gov/patient-safety/resources/designer-guide/index.html
     December 01, 2017 - ensure greater ease and accuracy of use. … A new report and consumer health IT designer's guide published by the National Academies of Science and … to human factors for consumer health IT, Consumer Health Information Technology in the Home: A Guide … This 24-page booklet offers guidance to consumer health IT developers and vendors on issues to consider … systems to be used in the home, and provides home health professionals guidance in selecting tools to

160. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
     March 15, 2016 - Presented by the AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT CAHPS Webcast Series • Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Program • Funded by the Agency for Healthcare … the updated CAHPS Ambulatory Care Improvement Guide • How two health systems improved their CG-CAHPS … care. • Analyze the results of CAHPS surveys and other forms of patient feedback to identify strengths … Planned Visits • Group Visits • Service Recovery Programs • Standards for Customer Service • Reminder Systems