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talkingquality.ahrq.gov/news/newsroom/press-releases/nac-meeting-july12.html
July 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Department of Health and Human Services and the Director of the Agency. … Discussion of AHRQ’s Consumer Experience Measurements , Henry H. … of Pennsylvania, and John Morgan Professor of Medicine, Professor of Healthcare Management, and Professor … , Ross School of Business; Professor of Health Management and Policy, School of Public Health, University
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talkingquality.ahrq.gov/talkingquality/distribute/placement/index.html
January 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Getting your information to the people who are most likely to need and use it may be one of the biggest … literature on “consumer engagement,” little research has been conducted on these issues in the context … fields of social marketing and health care communications
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talkingquality.ahrq.gov/talkingquality/distribute/promote/act-early/choose.html
July 01, 2011 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems … Many partners, especially those that are consumer- or patient-oriented, will know the target audience
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talkingquality.ahrq.gov/talkingquality/distribute/placement/channels.html
January 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Consumer Advocates and Patient Educators
If the partners in your project include organizations who … Leader’s Guide to Engaging Consumer Advocates . … meeting where you can brief them on the goals of your project and gauge their level of interest.
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talkingquality.ahrq.gov/prevention/iadapt/index.html
August 01, 2015 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems … Adaptation of Consumer Summaries for Patients with Low Health Literacy | PDF Version [244 KB]
Yelin … Adaptation of Consumer Summaries for Patients with Low Health Literacy | PDF Version [244 KB]
Yelin
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talkingquality.ahrq.gov/talkingquality/measures/setting/long-term-care/home-health/examples.html
November 01, 2018 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems … Also in "Measures of Quality in Nursing Homes, Home Health Agencies, and Hospice"
Home Health Care
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talkingquality.ahrq.gov/talkingquality/distribute/promote/why-promote.html
December 01, 2022 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … The idea that health care quality should be a concern of consumers and patients is new and unfamiliar … consumers to make decisions outside of health care:
Consumer Reports Auto Buying Guide. … Report"
Why You Must Promote Your Report
Understanding and Using the Lessons of Social Marketing
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talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-1/slides.html
September 01, 2017 - (Tools 1E, 1F)
Slide 7: Practice Insight
Value of Pre-Assessment Tools
Image: Icon of binoculars … Assessment. … Slide 34: Resource Needs Assessment Results
Team Leaders: Let’s share results of this assessment … https://www.hqsc.govt.nz/assets/Consumer-Engagement/Partners-in-Care-Resource-page/Webex-1-starting-for-success-Oct … https://www.hqsc.govt.nz/assets/Consumer-Engagement/Partners-in-Care-Resource-page/Sharing-Partner-in-Care-Webex
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talkingquality.ahrq.gov/talkingquality/plan/manage.html
November 01, 2018 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems … the hospitals used the data to make improvements before the consumer report was released. [1]
Incorporate
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talkingquality.ahrq.gov/talkingquality/explain/communicate/trust.html
December 01, 2022 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems … legitimately so, about the sources of data on the performance of health care plans and providers. [
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talkingquality.ahrq.gov/learning-health-systems/how-lhs-learn.html
May 01, 2019 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … in the way of standardized reporting tools within or across health systems. … Over the past 3 years, the report added the “Doctor Communication” scores derived from the Consumer Assessment … of Healthcare Providers and Systems data for each PCP. … health systems that are able to generate, adopt, and apply evidence to support quality improvement and
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
April 01, 2023 - Innovative Control Technologies (TDICT) Project is a
collaborative effort of frontline healthcare workers … In conjunction with frontline healthcare workers, TDICT has
developed criteria for evaluation of several … CAHPS® Surveys
https://www.cahps.ahrq.gov/surveys-guidance/index.html
The Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) program is a
multiyear AHRQ initiative to support the assessment of … growing use of Consumer Assessment of Healthcare Providers and Systems
(CAHPS®) surveys to assess the
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talkingquality.ahrq.gov/es/informacion-en-espanol/index.html
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An official website of the Department of Health … Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems
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talkingquality.ahrq.gov/talkingquality/plan/assess.html
November 01, 2018 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … whether, when, and how you will measure the success of your reporting project. … Plan ahead for the process of evaluation and the time, funding, and resources needed for that purpose … After the Evaluation
When you plan this assessment stage of the reporting cycle, think about how you
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022_chartbook_infographic.pdf
January 01, 2022 - Database
This overview of results summarizes how Medicaid and
Children's Health Insurance Program … (CHIP) health plan enrollees assess
their health plan based on the 2022 Consumer Assessment of Healthcare … Providers and Systems (CAHPS®) Health Plan Survey Database. … How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines … Created PDF documents can be opened with Acrobat and Adobe Reader 5.0 and later.)
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talkingquality.ahrq.gov/talkingquality/resources/design/advice.html
December 01, 2022 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … feedback from consumer testing to make sure the design is working well. … a lot of back and forth. … Start consumer testing of the design at an early stage when it’s still possible and cost-effective to
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talkingquality.ahrq.gov/talkingquality/assess/what-you-evaluate/chcf-example.html
March 01, 2016 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Goals of the Campaign
To address this concern, CHCF launched a campaign to increase consumer awareness … of its Web site, hoping to drive more consumers to the site and increase their use of the data in hospital-choice
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talkingquality.ahrq.gov/news/newsletters/e-newsletter/892.html
December 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … published in 2001, Making Healthcare Safer reports have served as consolidated information sources for healthcare … providers, health system administrators, researchers and government agencies. … addressing fatigue and sleepiness of clinicians due to hours of service. … multisite longitudinal assessment.
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talkingquality.ahrq.gov/talkingquality/measures/setting/long-term-care/hospice.html
January 01, 2023 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Consumer Use of Hospice Measures
Research with consumers makes it clear that:
The public is ill-informed … Commission Journal of Quality and Safety 2009 Aug;35(8):422-9.
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talkingquality.ahrq.gov/talkingquality/explain/numbers.html
November 01, 2018 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems … Quality reports need a brief and compelling explanation of the purpose and value of the information they … rather than issues of quality and safety.