-
preventiveservices.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/1_dale_shaller_intro.pdf
June 03, 2014 - Consumer Assessment of Healthcare Providers
and Systems (CAHPS) Program
Funded primarily by the Agency … using CAHPS survey results to
improve: 1) consumer choice and 2) the delivery of
patient-centered … • Consumer information seeking for comments is
also increasing
5
Spike in U.S. traffic to
healthtalkonline.org … •
•
Recent surge in public reporting and search for
comments highlights consumer interest but also … and reporting of patient
comments with other measures be improved?
-
preventiveservices.ahrq.gov/research/publications/search.html?page=5
July 01, 2017 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Care: Systematic Review and Environmental Scan of Current Practices and Evidence
All-payer claims … This literature review and environmental scan maps an approach to creating an inventory of measures of … the Patient Safety and Medical Liability (PSML) Initiative to help States and health systems seek comprehensive
-
preventiveservices.ahrq.gov/news/newsletters/e-newsletter/882.html
September 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … AHRQ Views Blog Posts on Consumer Experience, Hispanic Heritage Month . … AHRQ Views Blog Posts on Consumer Experience, Hispanic Heritage Month
Advancing the Impact of Consumer … Members of AHRQ’s National Advisory Council explore the current state of the science of consumer experience … While noting the seminal work done by AHRQ’s Consumer Assessment of Healthcare Providers and Systems
-
preventiveservices.ahrq.gov/patient-safety/about/index.html
February 01, 2024 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems … The Consumer Assessment of Healthcare Providers and Systems Program.
-
preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - Careers
Contact Us
Español
FAQs
Home
Consumer … Assessment of Healthcare Providers and Systems (CAHPS®)
Improving Patient Experience
Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance … A randomized trial of the use of patient self-assessment data to improve community practices. … Its goals include:
Helping people become more assertive health care consumer.
-
preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6m-group-visits.html
March 01, 2020 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Careers
Contact Us
Español
FAQs
Home
Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
Improving Patient Experience
Ambulatory … SHARE:
More topics in this section
Consumer … Assessment of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance
-
preventiveservices.ahrq.gov/research/findings/final-reports/index.html
June 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and … Management
(2)
Pressure Ulcers
(2)
Rural Settings
(2)
Surgical Quality Improvement
(2)
Consumer … Assessment of Healthcare Providers
(1)
Detection/Triggers
(1)
Diagnostic Safety
(1)
Disabilities … Grant Number: P30 HS 024379 Topic(s): Consumer Assessment of Healthcare Providers, Healthcare Facility
-
preventiveservices.ahrq.gov/cahps/surveys-guidance/helpful-resources/hiring/index.html
December 01, 2018 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Careers
Contact Us
Español
FAQs
Home
Consumer … Assessment of Healthcare Providers and Systems (CAHPS®)
Using CAHPS Surveys
Hiring … SHARE:
More topics in this section
Consumer … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
-
preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
March 01, 2020 - Careers
Contact Us
Español
FAQs
Home
Consumer … Assessment of Healthcare Providers and Systems (CAHPS®)
Improving Patient Experience
Ambulatory … SHARE:
More topics in this section
Consumer … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance … Learn About Conducting a Self-Assessment
Race Matters: Organizational Self-Assessment.
-
preventiveservices.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-healthlit-items-cg-survey30-adult.html
January 01, 2018 - National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Careers
Contact Us
Español
FAQs
Home
Consumer … Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental Items
Health Literacy … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance … meet the needs of their organizations, local markets, and/or audiences.
-
preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
April 01, 2022 - Assessment of Healthcare Providers and Systems (CAHPS®)
Improving Patient Experience
Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance … Consider the influence that consumer ratings have on restaurants, books, and other products. … A clear system of resource people, clear authority lines, and backup systems for dealing with difficult … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.
-
preventiveservices.ahrq.gov/talkingquality/measures/index.html
January 01, 2020 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Although the current patchwork of measures has gaps and limitations, sponsors of health care quality … The Six Domains of Health Care Quality : Review the Institute of Medicine’s quality assessment framework … to selecting and adopting measures of quality of care and resource use.
-
preventiveservices.ahrq.gov/news/newsroom/case-studies/cquips1002.html
October 01, 2014 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Williams, MD, FACP, FHM, Principal Investigator for Project BOOST and Professor and Chief, Division of … and improve the flow of information among inpatient and outpatient providers. … These rates were measured by the Hospital Consumer Assessment of Healthcare Providers and Systems, a
-
preventiveservices.ahrq.gov/data/resources/index.html
May 02, 2024 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Health Systems, 2016 This inaugural edition of the Compendium—Compendium of U.S. … Health Systems, 2016—is composed of 626 U.S. health systems, defined in this analysis to include at least … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Database The CAHPS Database (formerly … of mental and substance use disorders.
-
preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
February 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS)
Improving Patient Experience
Ambulatory … SHARE:
More topics in this section
Consumer Assessment … of Healthcare Providers and Systems (CAHPS)
About CAHPS
Surveys and Guidance
Supplemental … for measuring and reporting patient experience of care:
Health systems choosing to participate in … Improving the experience of patients and families requires improving work processes and systems that
-
preventiveservices.ahrq.gov/prevention/guidelines/tobacco/index.html
February 01, 2020 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … contribution to the quality of care in the United States and to the health of the American people. … For Clinicians
All health care providers, especially those with direct patient contact, have a unique … Tearsheets
For Systems Decisionmakers
Integrating the efforts of clinicians, health care systems … Systems Change
For Tobacco Users
Consumer materials to help tobacco users become tobacco-free
-
preventiveservices.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
December 01, 2022 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Set (HEDIS)
CAHPS Health Plan Survey (CAHPS stands for Consumer Assessment of Healthcare Providers … and Systems)
These measures have been endorsed by the National Quality Forum, a multistakeholder organization … Consisting of over 70 measures of process, structure, and outcomes, HEDIS addresses a spectrum of care
-
preventiveservices.ahrq.gov/talkingquality/plan/environment.html
June 01, 2016 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … If your audience is choosing a health care provider:
Can the consumers choose among providers? … Questions about health care providers:
Do major providers—either hospital systems or medical groups—play … State or local Departments of Health.
Local and regional media coverage of the industry. … What Is the Local Environment for Consumer Reporting?
Who Are Potential Partners?
-
preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
March 01, 2020 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Careers
Contact Us
Español
FAQs
Home
Consumer … Assessment of Healthcare Providers and Systems (CAHPS®)
Improving Patient Experience
Ambulatory … SHARE:
More topics in this section
Consumer … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
-
preventiveservices.ahrq.gov/patient-safety/settings/multiple/index.html
August 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) is a suite of surveys originally … with doctors and nurses, responsiveness of staff, and other indicators of safe, high-quality care. … Making Healthcare Safer Reports are a series of consolidated evidence reviews of specific topics and … patient safety practices, informing healthcare providers, health system administrators, researchers,