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Showing results for "consumer assessment of healthcare providers and systems".
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221. Using Pragmatic Clinical Trials to Test the Effectiveness of Patient-Centered Medical Home Models in Real-World Settings (pdf file)
     pcmh.ahrq.gov/sites/default/files/attachments/UsingPragmatic_032513comp.pdf
     March 01, 2013 - receive the intervention; tight control of the setting and delivery of the intervention help ensure … and ensures the representativeness and real-world applicability of study results. … Most early tests of PCMH models were completed in integrated delivery systems because these systems … AHRQ released the PCMH-Consumer Assessment of Healthcare Providers and Systems in 2011 to measure patient … Consumer Assessment of Healthcare Providers and Systems (CAHPS) Web site. https://www.cahps.ahrq.gov

222. Using Pragmatic Clinical Trials to Test the Effectiveness of Patient-Centered Medical Home Models in Real-World Settings | PCMH Resource Center
     pcmh.ahrq.gov/page/using-pragmatic-clinical-trials-test-effectiveness-patient-centered-medical-home-models-real
     March 01, 2013 - receive the intervention; tight control of the setting and delivery of the intervention help ensure … and ensures the representativeness and real-world applicability of study results. … Most early tests of PCMH models were completed in integrated delivery systems because these systems could … AHRQ released the PCMH-Consumer Assessment of Healthcare Providers and Systems in 2011 to measure patient … Consumer Assessment of Healthcare Providers and Systems (CAHPS) Web site. https://www.cahps.ahrq.gov/

223. Timing the Distribution of a Healthcare Quality Report | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/distribute/timing/index.html
     March 01, 2016 - , and patient experience scores. … In situations where the need is predictable, sponsors can time their reports so that they get to the consumer … The goal of this approach is to keep the idea of comparative quality information in front of consumers … lead to the development of a favorable response. … lead to the development of a favorable response.

224. AHRQ Views: Biden Administration Tackles Financial Strains on Healthcare Consumers | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/newsletters/e-newsletter/892.html
     December 01, 2023 - published in 2001, Making Healthcare Safer reports have served as consolidated information sources for healthcare … providers, health system administrators, researchers and government agencies. … addressing fatigue and sleepiness of clinicians due to hours of service. … : a multi-site observational cohort study in diverse US health systems . … multisite longitudinal assessment.

225. 2014 CAHPS Health Plan Survey Database Chartbook (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf
     January 01, 2014 - INTRODUCTION Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers … The contract that supports the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program … The CAHPS Database also offers an important source of primary data for research related to consumer … (0) Total 1,840,467 81,769 837,720 855,638 112,326 2,306,744 1 The contract that supports the Consumer … Assessment of Healthcare Providers and Systems (CAHPS) program expired during 2012 and a new contract

226. Section 4: Ways To Approach the Quality Improvement Process (Page 1 of 2) | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/index.html
     January 01, 2020 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … Underlying the concept of PDSA is the idea that microsystems and systems are made up of interdependent … implementation of changes, the impact on people's experiences, and the assessment of that impact. … Innovative thinking for the improvement of medical systems . Ann Intern Med 1999;131:438-44.

227. Information to Help Hospitals Get Started (doc file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Ways_To_Learn_More_508.docx
     May 21, 2013 - health care providers to create health care systems that are safe, compassionate, and just. … resources on patient safety, the prevention of medical errors, and how health care providers and consumers … Family Advisory Council that strengthens coordination between patients, families, and their health care … providers and promotes patient and family advocacy in their health care environment. … Available at: http://www.ahrq.gov/professionals/systems/hospital/red/toolkit/index.html Taking Care of

228. Specific Tools To Support Change (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
     January 01, 2011 - or other means, and to encourage health care providers and researchers to become full participants … of Banking at Colorado (University of Colorado) Assessment Tool Organizational Culture Assessment … Partners Assessment Tool McKinsey Capacity Assessment Grid (appendix of a report) Assess … Quality Guide CAHPS Pocket Reference Guide The Consumer Assessment of Healthcare Providers and … to States’ reporting systems, links to other Web resources, and fast facts and issues related to patient

229. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … of what constitutes high quality service from the perspective of your members and patients. … That is a challenge in health care systems that are often deeply grounded in a culture of professional … guarantees"—a concept that frightens many health care employees because they do not trust that the systems

230. 2015 CAHPS Health Plan Survey Database Chartbook (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
     January 01, 2015 - INTRODUCTION Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers … The contract that supports the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program … The CAHPS Database also offers an important source of primary data for research related to consumer … (0) Total 1,840,467 81,769 899,359 946,687 125,792 2,461,839 1 The contract that supports the Consumer … Assessment of Healthcare Providers and Systems (CAHPS) program expired during 2012 and a new contract

231. CAHPS Data Research Abstract Form Example (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/example-cahps-data-research-abstract-form.pdf
     January 01, 2024 - Instructions Please use this form to describe the research for which you require AHRQ Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) data. … measure scores and global ratings, and 2) whether scores on the survey measures vary by race and ethnicity … Health Plan - Rating of Personal Doctor - Rating of Specialist - Rating of Health Care Hypothesis … Indicate if you are a student and conducting this research as part of a degree program.

232. Measuring the Quality of Physician Care | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/measures/setting/physician/index.html
     September 01, 2019 - As a result, sponsors of quality reports can find a growing set of valid and reliable physician quality … Information systems that are not standardized. … The limited standardization of information systems inconsistencies in coding practices impedes efforts … Calculation of benchmarks and assignment of peer groups for comparing physician performance. … Motivating public use of physician-level performance data: an experiment on the effects of message and

233. 2018 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
     January 01, 2018 - Department of Health and Human Services. … based on t he 2018 Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician & Group … INTRODUCTION The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician & Group … and number of providers working per week is shown in Table A-1. … Number of Practice Sites and Respondents by Region and Number of Providers Working per Week Practice

234. Overview of Patient Safety Learning Laboratory (PSLL) Projects | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/resources/learning-lab/index.html
     February 01, 2024 - The project aims were to: Explore how cardiac alarms affect healthcare provider decision making. … Engage healthcare providers and patients in the design and development of a Patient Safety Checklist … innovation to train healthcare workers. … healthcare providers. … ED that will improve outcomes for ED patients and healthcare providers.

235. Emerging Measures | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/emerging/index.html
     June 01, 2020 - Updating and refinement of measures in established quality measurement sets such as the Consumer Assessment … this project is to develop and test a standardized set of measures to assess the effectiveness of Medicaid … of using the CAHPS® data to yield potential measures for monitoring the quality of behavioral and mental … Conduct consumer focus groups to identify which areas of quality consumers perceive to be of greatest … use existing quality measurement systems.

236. Why Aren't Numbers and Graphs Sufficient for a Quality Report? | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/explain/numbers.html
     November 01, 2018 - Motivate Use Limits of Numbers and Graphs Key Information Upfront Providing Detail … Quality reports need a brief and compelling explanation of the purpose and value of the information they … Quality Varies and Can Be Poor While many Americans are aware of problems in health care, more tend … to focus on concerns about the costs of insurance and services, and difficulties in accessing care, … rather than issues of quality and safety.

237. Improving Patient Safety in Hospitals: A Resource List for Users of the AHRQ Hospital Survey on Patient Safety Culture (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
     January 01, 2019 - workers (e.g., nurses, doctors, midwives, pharmacists), healthcare workers in training (e.g., nursing … It aims to provide all healthcare workers and managers with an insight into the underlying causes of … The goal is to support patients, their care partners, and the team of healthcare providers to all be … endorse giving appropriate, timely, and accurate information to all healthcare providers and facilities … growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess the

238. Healthcare Research and Quality Act of 1999 | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/policymakers/hrqa99a.html
     October 01, 2014 - Be it enacted by the Senate and House of Representatives of the United States of America in Congress … and assessment of methods for enhancing patient participation in their own care and for facilitating … best practices and health benefits, the determinants and impact of their use of this information; (2 … technical assistance, and disseminate information on health care and on systems for the delivery of … , health care delivery systems, and individual preferences.

239. Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
     January 01, 2017 - experiences with their health care providers and medical office staff. … What are the most important things that you look for in a healthcare provider and the staff in his or … How closed-ended survey questions and narrative accounts interact in the assessment of patient experience … Complexity, public reporting, and choice of doctors: a look inside the blackest box of consumer behavior … Consumer response to patient experience measures in complex information environments.

240. Strategy 6G: Training To Advance Physicians' Communication Skills | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
     March 01, 2020 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … of trust, the patients' sense that the physician knew them, the level of communication, and personal … relationships, and psychosocial aspects of health care. … Action involves the most overt behavioral changes and requires considerable commitment of time and energy