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Showing results for "consumer assessment of healthcare providers and systems".
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181. Designing Innovative Health Information Technology to Reduce Healthcare Disparities | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/funding/grantee-profiles/grtprofile-valdez.html
     June 01, 2022 - systems for ethnic and racial minorities and people with disabilities who have chronic conditions.” … consumer health IT that patients and their social networks could use more easily. … She led the development of the Culturally-Informed Design Framework as a guide for designers of consumer … “At the time, the design of health IT was rarely grounded in an in-depth assessment of users' needs and … “As healthcare has shifted to home- and community-based settings, multiple forms of consumer health IT

182. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
     April 01, 2022 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … Consider the influence that consumer ratings have on restaurants, books, and other products. … A clear system of resource people, clear authority lines, and backup systems for dealing with difficult … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.

183. Examples of Physician Quality Measures for Consumers | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/measures/setting/physician/examples.html
     September 01, 2019 - Measures: Screening, risk-assessment, and plan of care to prevent future falls in older adults. … Percentage of patients receiving recommended preventive care and screening services for health concerns … Percentage of all cardiac stress imaging performed for initial detection and risk assessment in patients … ordering systems. … Percentage of physicians who are board-certified and who maintained their certification.

184. Peer Review: Study Section Descriptions | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/funding/process/study-section/peerdesc.html
     July 01, 2017 - healthcare costs and improving quality of care within organizations and/or systems of care, and the … Other topics reviewed in this study section include technology assessment, application of information … to improve  quality and effectiveness; patient-centered and consumer-focused research; evidence-based … Applications reviewed generally include the use of clinical (medicine, nursing, and other health care … provider disciplines) interventions using sociological, demographic, economic, psychological, anthropologic

185. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
     March 01, 2020 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance Supplemental … assessment filled out by members at enrollment, this plan— Trains customer service representatives … Learn About Conducting a Self-Assessment Race Matters: Organizational Self-Assessment. … Available at http://www.aecf.org/resources/race-matters-organizational-self-assessment/ .

186. Healthcare Research and Quality Act of 1999 (continued) | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/policymakers/hrqa99b.html
     October 01, 2014 - Agency shall include— (A) the identification and assessment of methods for the evaluation of the health … and consumer decision-making processes. … for health care practitioners and researchers in the use of information systems; (3) the creation of … sector entities to facilitate public access to information regarding the quality of and consumer satisfaction … assistance in the use of health care practice and technology assessment methodologies and results; and

187. Strategy 6H: Tools To Help Patients Communicate Their Needs | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
     April 01, 2023 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance Supplemental … Feel more in control of their health. Identify and correct inaccurate information. … A randomized trial of the use of patient self-assessment data to improve community practices. … Its goals include: Helping people become more assertive health care consumer.

188. Provide a Framework for Understanding Healthcare Quality | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/explain/communicate/framework.html
     December 01, 2022 - Motivate Use Limits of Numbers and Graphs Key Information Upfront Reason To Look … They are finding that it is a bit difficult unless the number of “aspects” is reduced and the language … Care that is responsive to a patient’s needs and preferences (maps to patient-centeredness and equity … principle for the report, and reporting your indicators within each of the categories. … issues you may address in the future can be helpful for both your partners and users of the report

189. Strategy 6D: Internet Access for Health Information and Advice | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6d-internet.html
     April 01, 2023 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … and patients to useful and reliable sources of information on the Internet. … Benefits of This Intervention The benefits of Internet access to health information and advice include … the information technology needed to implement it or how to integrate it into existing information systems

190. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … for measuring and reporting patient experience of care: Health systems choosing to participate in … systems. … Improving the experience of patients and families requires improving work processes and systems that

191. AHRQ's 35th Anniversary | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cpi/about/35th-anniversary/index.html
     April 01, 2024 - NGC provided detailed, objective information on clinical practice guidelines to help healthcare providers … Healthcare providers, researchers, administrators, and consumers can access this resource to learn about … workers. … Health Systems, 2016. … care for Long COVID patients. 2023 Guiding Principles Help the Healthcare Providers Address

192. Strategy 6L: Planned Visits | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/coordination-of-care/strategy6l-planned-visits.html
     March 01, 2020 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … Benefits of This Intervention Because planned visits give clinicians and patients the opportunity to … review and strengthen the patient's self-management of his or her chronic illness, 3 they can fill … had better glycemic control, fewer episodes of diabetic ketoacidosis, and reduced likelihood of developing

193. Large-Scale Program To Reduce Heart Disease Risk Could Have Meaningful Health Benefits | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/newsletters/e-newsletter/857.html
     March 01, 2023 - CHAI is a community of academic health systems, organizations and expert practitioners who seek to harmonize … Experiences AHRQ invites public comment in response to a Request for Information (RFI) about a potential Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) survey to assess patients’ prenatal and childbirth … Technical Brief (draft open for comment): Healthcare Systems Level Strategies to Address Racial and … Postacute care utilization and episode of care payments following common elective operations.

194. Peer Review at AHRQ - Study Sections | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/funding/process/study-section/peerrev.html
     March 01, 2024 - Healthcare Systems & Value Research (HSVR) Study Section Number of Members: 23 ( Roster ) Meetings Per … healthcare costs and improving quality of care within organizations and/or systems of care, and the … Other topics reviewed in this study section include technology assessment, application of information … to improve quality and effectiveness; patient-centered and consumer-focused research; evidence-based … Applications reviewed generally include the use of clinical (medicine, nursing, and other health care

195. Supplemental Items for the CAHPS Hospital Survey: Interpreter Services | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
     October 01, 2023 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … While users of HCAHPS are free to incorporate supplemental items in order to meet the needs of their … organizations, local markets, and/or audiences, the use of these supplemental items is not part of … Questions and Response Options Placement and Other Instructions H-IN1.

196. Examples of Hospital Quality Measures for Consumers | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/measures/setting/hospitals/examples.html
     March 01, 2016 - Use of electronic systems for entering medication orders. … such as heart attack, pneumonia care, and prevention of surgical infection. … Timeliness Measures Patients’ reports on the timeliness of care and service they received from the … Examples include: Number of beds and the types of services available. … The use of electronic patient medical records or prescription ordering systems.

197. Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys: Summary of Presentations | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
     December 01, 2020 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … pilot study of a workflow to improve specific aspects of medication communication, and then created a … patients and families aware of the survey, its results, and the importance of participating. … the last date of care and the emotional nature of bereavement for respondents.

198. Improving Patient Safety in Community Pharmacies: A Resource List for Users of the AHRQ Community Pharmacy Survey on Patient Safety Culture (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/community-pharmacy/pharmacy-resources.pdf
     May 01, 2023 - designed to help healthcare providers and their staff assess the safety of medication practices in … how well patient care systems function. … their medication delivery systems and to provide a starting point for successful organizational improvements … , describing the use and impact of AHRQ-funded tools by State and Federal policymakers, health systems … growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess the

199. Module 12: An Introduction to Assessing Practices: (pdf file)
     pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-12-intro-to-assessing-practices.pdf
     September 01, 2015 - Review and explore online resources for assessing practice systems and sample assessment tools listed … p=PACIC_Survey&s=36  Patient satisfaction and experience: o CAHPS® (Consumer Assessment of Healthcare … Providers and Systems): https://cahps.ahrq.gov/surveys-guidance/cg/about/index.html  Provider … content  Implementation of plan  Presence of performance reporting systems and their use Safety … Choosing Assessment Tools Your facilitation program may have a set of basic assessment tools and measures

200. Research on Improving Patient Experience | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/quality-improvement/research/index.html
     March 01, 2024 - SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … , idea creativity and actionability) and the value of explicitly inviting patients to share their creative … multiple aspects of care, making them key sources of and partners in quality improvement. … PCMH Transformation Using Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey Data