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  1. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
    January 01, 2015 - INTRODUCTION Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers … The contract that supports the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program … The CAHPS Database also offers an important source of primary data for research related to consumer … (0) Total 1,840,467 81,769 899,359 946,687 125,792 2,461,839 1 The contract that supports the ConsumerAssessment of Healthcare Providers and Systems (CAHPS) program expired during 2012 and a new contract
  2. pbrn.ahrq.gov/talkingquality/measures/setting/physician/index.html
    September 01, 2019 - As a result, sponsors of quality reports can find a growing set of valid and reliable physician quality … Information systems that are not standardized. … The limited standardization of information systems inconsistencies in coding practices impedes efforts … Calculation of benchmarks and assignment of peer groups for comparing physician performance. … Motivating public use of physician-level performance data: an experiment on the effects of message and
  3. pbrn.ahrq.gov/patient-safety/quality-resources/tools/chtoolbx/emerging/index.html
    June 01, 2020 - Updating and refinement of measures in established quality measurement sets such as the Consumer Assessment … this project is to develop and test a standardized set of measures to assess the effectiveness of Medicaid … of using the CAHPS® data to yield potential measures for monitoring the quality of behavioral and mental … Conduct consumer focus groups to identify which areas of quality consumers perceive to be of greatest … use existing quality measurement systems.
  4. pbrn.ahrq.gov/talkingquality/explain/numbers.html
    November 01, 2018 - Motivate Use Limits of Numbers and Graphs Key Information Upfront Providing Detail … Quality reports need a brief and compelling explanation of the purpose and value of the information they … Quality Varies and Can Be Poor While many Americans are aware of problems in health care, more tend … to focus on concerns about the costs of insurance and services, and difficulties in accessing care, … rather than issues of quality and safety.
  5. pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - SHARE: More topics in this section Consumer Assessmentof Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … of what constitutes high quality service from the perspective of your members and patients. … That is a challenge in health care systems that are often deeply grounded in a culture of professional … guarantees"—a concept that frightens many health care employees because they do not trust that the systems
  6. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
    January 01, 2017 - experiences with their health care providers and medical office staff. … What are the most important things that you look for in a healthcare provider and the staff in his or … How closed-ended survey questions and narrative accounts interact in the assessment of patient experience … Complexity, public reporting, and choice of doctors: a look inside the blackest box of consumer behavior … Consumer response to patient experience measures in complex information environments.
  7. pbrn.ahrq.gov/policymakers/hrqa99a.html
    October 01, 2014 - Be it enacted by the Senate and House of Representatives of the United States of America in Congress … and assessment of methods for enhancing patient participation in their own care and for facilitating … best practices and health benefits, the determinants and impact of their use of this information; (2 … technical assistance, and disseminate information on health care and on systems for the delivery of … , health care delivery systems, and individual preferences.
  8. pbrn.ahrq.gov/sdoh/health-systems-research.html
    December 01, 2022 - Health (SDOH) About SDOH in Healthcare Health Systems Research Practice Improvement … Data and Analytics Resources What’s New SDOH and Health Systemsof the impacts of SDOH and how to mitigate them, through the lens of the healthcare system. … Bureau of Labor Statistics  Consumer Price Index Department of Housing and Urban Development (HUD) … Health Systems Research.
  9. pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/g2_combo_specifictoolstosupportchange.pdf
    January 01, 2011 - or other means, and to encourage health care providers and researchers to become full participants … of Banking at Colorado (University of Colorado) Assessment Tool Organizational Culture Assessment … Partners Assessment Tool McKinsey Capacity Assessment Grid (appendix of a report) Assess … Quality Guide CAHPS Pocket Reference Guide The Consumer Assessment of Healthcare Providers and … to States’ reporting systems, links to other Web resources, and fast facts and issues related to patient
  10. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/data-research/example-cahps-data-research-abstract-form.pdf
    January 01, 2024 - Instructions Please use this form to describe the research for which you require AHRQ Consumer Assessmentof Healthcare Providers and Systems (CAHPS®) data. … measure scores and global ratings, and 2) whether scores on the survey measures vary by race and ethnicity … Health Plan - Rating of Personal Doctor - Rating of Specialist - Rating of Health Care Hypothesis … Indicate if you are a student and conducting this research as part of a degree program.
  11. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
    January 01, 2018 - Department of Health and Human Services. … based on t he 2018 Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician & Group … INTRODUCTION The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician & Group … and number of providers working per week is shown in Table A-1. … Number of Practice Sites and Respondents by Region and Number of Providers Working per Week Practice
  12. pbrn.ahrq.gov/patient-safety/resources/learning-lab/index.html
    February 01, 2024 - The project aims were to: Explore how cardiac alarms affect healthcare provider decision making. … Engage healthcare providers and patients in the design and development of a Patient Safety Checklist … innovation to train healthcare workers. … healthcare providers. … ED that will improve outcomes for ED patients and healthcare providers.
  13. pbrn.ahrq.gov/news/events/nac/2015-11-nac/nacmtg1115-minutes.html
    May 01, 2016 - Creating materials that teach and train health care systems and professionals to catalyze improvements … In the area of data collection, AHRQ continues to support the Consumer Assessment of Healthcare Providers … The centers will identify characteristics of health systems that successfully disseminate and apply evidence … AHRQ is developing an analysis of the percentages of physicians working in health systems in the States … DeVoe stated that ethnographic assessment plays a role.
  14. pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6g-rapid-referral.html
    April 01, 2023 - SHARE: More topics in this section Consumer Assessmentof Healthcare Providers and Systems (CAHPS) About CAHPS Surveys and Guidance Supplemental … Reducing the amount of time between the initiation of a referral and the date of the patient's appointment … a small group of PCPs and specialists who are willing to think of themselves as creating a cohesive … multiple plans and insurers often expend a great deal of time and energy getting approvals from the plan
  15. pbrn.ahrq.gov/healthsystemsresearch/hspc-research-study/introduction.html
    June 01, 2020 - SHARE: More topics in this section Health Systems … Study Goal The goal of the study was to provide an independent assessment of the breadth, scope, and … The Need for an Assessment of HSR and PCR Consistent with this broad acknowledgment of the many contributions … provided in-depth input from a wide range of stakeholders to inform assessment topics and results from … learning methods to provide a quantitative assessment of the breadth and focus of federal agency research
  16. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-chartbook.pdf
    January 01, 2023 - Department of Health and Human Services and managed by AHRQ. … The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Child Hospital Survey Database … Overview of Results 2023 Child Hospital Survey Database The 2023 Consumer Assessment of HealthcareProviders and Systems (CAHPS®) Child Hospital Survey Database includes 8,107 survey responses voluntarily … Introduction The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Child Hospital (Child
  17. pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
    January 01, 2019 - workers (e.g., nurses, doctors, midwives, pharmacists), healthcare workers in training (e.g., nursing … It aims to provide all healthcare workers and managers with an insight into the underlying causes of … The goal is to support patients, their care partners, and the team of healthcare providers to all be … endorse giving appropriate, timely, and accurate information to all healthcare providers and facilities … growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess the
  18. pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6c-opennotes.html
    March 01, 2020 - SHARE: More topics in this section Consumer Assessmentof Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … issues and misplaced security and privacy concerns on the part of care teams. … of a future practice or clinician and 99% of them wanted their current practice to continue offering … on their scarce time, the risk of misunderstandings, and the possibility of confusing patients: 5
  19. pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
    January 01, 2016 - EXECUTIVE SUMMARY The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan … of certain beneficiary groups and/or the use of case-mix adjustment variables. … at https://www.cahpsdatabase.ahrq.gov/CAHPSIDB/Public/about.aspx. 1 The contract that supports the ConsumerAssessment of Healthcare Providers and Systems (CAHPS) program expired during 2012, and a new contract … DEFINITION OF COMPOSITES, ITEMS AND RATINGS
  20. pbrn.ahrq.gov/health-literacy/professional-training/shared-decision/workshop/mod2-slides.html
    September 01, 2020 - Return to Contents Slide 13: Primary aim of PCOR Slide Content: To help inform patients, healthcare providers, and others as they make health care decisions How? … (Image of a sample consumer summary and the table of contents of the summary.) … WakeMed Health and Hospitals distributed 1,000 copies of the Treating High Cholesterol consumer research … inform patients, health care providers, and others as they make health care decisions.

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