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161. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/news/newsroom/case-studies/index.html?page=6
     August 01, 2016 - National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Assessment of Healthcare Providers and Systems (CAHPS) (5) COVID-19 (4) Data (11) Data: … tools by State and Federal policy makers, health systems, clinicians, academicians, and other professionals … Literacy Universal Precautions Toolkit, Questions Are the Answer Public Service Campaign Topic(s): Consumer … Assessment of Healthcare Providers and Systems (CAHPS) Geographic Location: Maryland Country: United

162. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … for measuring and reporting patient experience of care: Health systems choosing to participate in … Improving the experience of patients and families requires improving work processes and systems that

163. Data Resources | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/data/resources/index.html
     April 28, 2024 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Health Systems, 2016 This inaugural edition of the Compendium—Compendium of U.S. … Health Systems, 2016—is composed of 626 U.S. health systems, defined in this analysis to include at least … Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Database The CAHPS Database (formerly … of mental and substance use disorders.

164. Results of ARRA-Funded CER Dissemination Activities | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cpi/about/mission/arra/index.html
     December 01, 2014 - Consumer and Clinician Surveys Slide 22. Surveys: Background Slide 23. … Web and Clearinghouse Report. Survey: Consumer. Clinician. Focus Groups: Consumer. … The most common sources of information of CER were health care providers (29%), Web sites (26%), and … (19%) and health care providers (18%). … To help make medical decisions, participants most frequently desired an assessment of the pros, cons

165. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
     March 01, 2020 - Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance … Learn About Conducting a Self-Assessment Race Matters: Organizational Self-Assessment.

166. Select Health Care Quality Measures for a Consumer Report | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/talkingquality/measures/index.html
     January 01, 2020 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Although the current patchwork of measures has gaps and limitations, sponsors of health care quality … The Six Domains of Health Care Quality : Review the Institute of Medicine’s quality assessment framework … to selecting and adopting measures of quality of care and resource use.

167. Treating Tobacco Use and Dependence: 2008 Update | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/prevention/guidelines/tobacco/index.html
     February 01, 2020 - Disparities Reports Technology Assessment Program AHRQ Research Studies … contribution to the quality of care in the United States and to the health of the American people. … For Clinicians All health care providers, especially those with direct patient contact, have a unique … Tearsheets For Systems Decisionmakers Integrating the efforts of clinicians, health care systems … Systems Change For Tobacco Users Consumer materials to help tobacco users become tobacco-free

168. 2018 CAHPS Health Plan Survey Database Chartbook Executive Summary (pdf file)
     monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook_infographic.pdf
     January 01, 2018 - Executive Summary CAHPS® 2018 Health Plan Survey Database Results Executive Summary This overview of … summarizes how health plan enrollees across all populations rate their health plan based on the 218 Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey Database. 338,869 health … scoring composite Getting Needed Care, which measures how easily consumers got various aspect of

169. Strategy 6G: Training To Advance Physicians' Communication Skills | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
     March 01, 2020 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance

170. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
     April 01, 2022 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Consider the influence that consumer ratings have on restaurants, books, and other products. … A clear system of resource people, clear authority lines, and backup systems for dealing with difficult … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.

171. Major Health Plan Quality Measurement Sets | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/talkingquality/measures/setting/health-plan/measurement-sets.html
     December 01, 2022 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Set (HEDIS) CAHPS Health Plan Survey (CAHPS stands for Consumer Assessment of Healthcare Providers … and Systems) These measures have been endorsed by the National Quality Forum, a multistakeholder organization … Consisting of over 70 measures of process, structure, and outcomes, HEDIS addresses a spectrum of care

172. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/news/newsroom/case-studies/index.html?page=7
     January 01, 2016 - National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Chronic Conditions (43) Clinician-Patient Communication (5) Community-Based Practice (5) Consumer … Assessment of Healthcare Providers and Systems (CAHPS) (5) COVID-19 (4) Data (11) Data: … tools by State and Federal policy makers, health systems, clinicians, academicians, and other professionals … America Implementer: Consumer Reports Date: January 2016 Department of Commerce Agency Uses

173. Care Delivery | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/ncepcr/care/index.html
     March 01, 2023 - how workflow changed in six primary and specialty care medical offices after health IT systems were … Patient Education Materials Assessment Tool (PEMAT)  is a systematic method to evaluate and compare the … Patient Experience and Satisfaction The Clinician & Group Survey of the Consumer Assessment of Healthcare … Providers and Systems (CG-CAHPS)   assesses patients' experiences with health care providers and staff … physicians and other health care providers.

174. Designing Innovative Health Information Technology to Reduce Healthcare Disparities | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/funding/grantee-profiles/grtprofile-valdez.html
     June 01, 2022 - systems for ethnic and racial minorities and people with disabilities who have chronic conditions.” … consumer health IT that patients and their social networks could use more easily. … She led the development of the Culturally-Informed Design Framework as a guide for designers of consumer … “At the time, the design of health IT was rarely grounded in an in-depth assessment of users' needs and … “As healthcare has shifted to home- and community-based settings, multiple forms of consumer health IT

175. Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/research/publications/search.html?page=7
     August 01, 2016 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … quality and disparities across measures of care affordability from the National Healthcare Quality and … quality and disparities across measures of care coordination from the National Healthcare Quality and … Those grants were designed to provide initial funding to States and health systems so they could explore

176. What Is the Environment for Reporting on Health Care Quality? | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/talkingquality/plan/environment.html
     June 01, 2016 - Disparities Reports Technology Assessment Program AHRQ Research Studies … If your audience is choosing a health care provider: Can the consumers choose among providers? … Questions about health care providers: Do major providers—either hospital systems or medical groups—play … State or local Departments of Health. Local and regional media coverage of the industry. … What Is the Local Environment for Consumer Reporting? Who Are Potential Partners?

177. Major Physician Measurement Sets | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/talkingquality/measures/setting/physician/measurement-sets.html
     January 01, 2023 - Providers Data & Measures Digital Healthcare Research Education & Training Hospitals & Health Systems … Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … CAHPS ® Clinician & Group Survey CAHPS , or the Consumer Assessment of Healthcare Providers and Systems … Medicaid's Core Sets of Quality Measures Under the Affordable Care Act, the Department of Health and

178. Multiple Settings | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/patient-safety/settings/multiple/index.html
     August 01, 2023 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Consumer Assessment of Healthcare Providers and Systems (CAHPS ® ) is a suite of surveys originally … with doctors and nurses, responsiveness of staff, and other indicators of safe, high-quality care. … Making Healthcare Safer Reports are a series of consolidated evidence reviews of specific topics and … patient safety practices, informing healthcare providers, health system administrators, researchers,

179. The SHARE Approach—Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
     September 01, 2020 - All health care providers who get Federal funds must ensure equal access to services. … All health care providers (regardless of funding) must provide effective communication, free of charge … health care provider by telephone. … health care provider via a video remote interpreting service. … Care Providers.

180. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … That is a challenge in health care systems that are often deeply grounded in a culture of professional