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Disparities Reports
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AHRQ Research Studies … National Healthcare Quality and Disparities Report
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Consumer … Assessment of Healthcare Providers and Systems (CAHPS®)
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Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and … Careers
Contact Us
Español
FAQs
Home
Consumer … Assessment of Healthcare Providers and Systems (CAHPS®)
Supplemental Items
Browse … Select an item title to get the full wording of the survey item, response options, and any instructions
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ce.effectivehealthcare.ahrq.gov/es/nursing-home/resources/search.html?page=4
January 01, 2022 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Caring
(1)
LeadingAge
(8)
National Consumer Voice
(3)
National Long-Term Care Ombudsman … Immunization Best Practices for Healthcare Providers This module provides healthcare providers with … interim guidance for healthcare providers on evaluating and caring for patients with post-COVID conditions … Fact Sheet for Healthcare Providers Administering Vaccine (Vaccination Providers) This Fact Sheet provides
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ce.effectivehealthcare.ahrq.gov/nursing-home/resources/search.html?page=4
January 01, 2022 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Caring
(1)
LeadingAge
(8)
National Consumer Voice
(3)
National Long-Term Care Ombudsman … Immunization Best Practices for Healthcare Providers This module provides healthcare providers with … interim guidance for healthcare providers on evaluating and caring for patients with post-COVID conditions … Fact Sheet for Healthcare Providers Administering Vaccine (Vaccination Providers) This Fact Sheet provides
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ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/stpra/stpra4.html
April 01, 2018 - Second, the lack of integrated data systems, linking patients between the ASC, emergency department, … will remain out of reach of health care providers. … use by health care providers as they attempt to improve system design and reduce the risks associated … of:
The proposed intervention that focuses on building skills and networks among health care providers … The development of more accessible tools that enable health care provider organizations better ways to
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
March 15, 2016 - Presented by the AHRQ CAHPS User Network
March 15, 2016
12:00 – 1:00 pm EDT
CAHPS Webcast Series
• Consumer … Assessment of Healthcare Providers
and Systems (CAHPS®) Program
• Funded by the Agency for Healthcare … the updated CAHPS Ambulatory Care
Improvement Guide
• How two health systems improved their CG-CAHPS … care.
• Analyze the results of CAHPS surveys and other forms
of patient feedback to identify strengths … Planned Visits
• Group Visits
• Service Recovery Programs
• Standards for Customer
Service
• Reminder Systems
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ce.effectivehealthcare.ahrq.gov/talkingquality/explain/share-info/facts.html
January 01, 2023 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Sharing Additional Information
Explain Health Care Facts
Consumer Rights, Complaints … The information includes a brief explanation of the condition and its prevalence, a summary of what patients
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ce.effectivehealthcare.ahrq.gov/patients-consumers/index.html
August 01, 2018 - Skip to main content
An official website of the Department of Health … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Patients and families who engage with health care providers ask good questions and help reduce the risk … of errors and hospital admissions.
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ce.effectivehealthcare.ahrq.gov/talkingquality/explain/support/incorporate.html
January 01, 2023 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems … Motivate Use
Limits of Numbers and Graphs
Key Information Upfront
Providing Detail
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ce.effectivehealthcare.ahrq.gov/talkingquality/distribute/promote/act-early/choose.html
July 01, 2011 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Tools
Featured
Clinicians & Providers
Hospitals & Health Systems … Many partners, especially those that are consumer- or patient-oriented, will know the target audience
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/environmental-scan-programs/envptscan.pdf
June 01, 2013 - operational
systems and processes that minimize the
likelihood of errors and maximize the likelihood … Hospital Consumer Assessment of Healthcare Providers and Systems
(HCAHPS) scores. … and Training Programs: Qualitative Analysis of Consumer
Perspectives of Patient Safety Education and … care providers, physicians, allied health professionals,
nurses, health care executives and … care providers, allied health professionals, physicians,
nurses, health care executives and administrators
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ce.effectivehealthcare.ahrq.gov/talkingquality/resources/comparative-reports/health-plans.html
December 01, 2022 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … quality of care and service. … Report Title: Managed Care Regional Consumer Guides
Website: https://www.health.ny.gov/health_care … York
Synopsis: The Managed Care Regional Consumer Guides help consumers in New York State choose a … with Illness, and Taking Care of Women.
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ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures2.html
June 01, 2018 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Care
Summary of Trends
Measures of Person- and Family- Centered Care
Communication Measures: Hospital … Quality, Hospital CAHPS® (Consumer Assessment of Healthcare Providers and Systems) Survey, 2009-2014 … Overall Rate: The percentage of patients reporting poor communication with doctors and nurses has decreased
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2021qdr-datasources.pdf
December 31, 2021 - Sources 7
National Consumer Assessment of Healthcare Providers and Systems
(CAHPS) Health Plan Survey … Description
The Home Health Care Consumer Assessment of Healthcare Providers and Systems
(HHCAHPS) … Disparities Report: Data Sources 46
Consumer Assessment of Healthcare Providers and Systems
(CAHPS … Hospital Consumer Assessment of Healthcare Providers and Systems
(HCAHPS®) Survey
Sponsor
Centers … Description
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/HIT/HIT_CAHPS_Meeting_Summary.pdf
December 01, 2006 - Assessment of Healthcare
Providers and Systems
Stakeholders Meeting
Meeting … AHRQ is considering
integrating these survey items into Consumer Assessment of Healthcare Providers … In 2004, the
CAHPS name, which initially stood for Consumer Assessment of Health Plans Study, was
changed … to reflect this expanded focus: Consumer Assessment of Healthcare Providers and
Systems. … Consumer Assessment of Healthcare
Surveys, Center for Beneficiary Choices, Centers for Medicare & Medicaid
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ce.effectivehealthcare.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncil2.html
April 01, 2018 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … The approach health care systems traditionally take neglects the most critical member of the team—the … Schedules and processes are created to meet the needs of the health care providers. … And some health care providers who realize the importance of the patient perspective are inviting them … The objective of the project was to create a place where patients and health care providers could openly
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ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiig.html
June 01, 2010 - of care plan development and evidence of consumer choice. … Tool or Measure Set: New York Managed Long-Term Care (MLTC) Semi-Annual Assessment of Members (SAAM) … assessment. … of neglect, medication errors, consumer behaviors, and other incidents. … addressed to consumer and to interviewer about the consumer.
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ce.effectivehealthcare.ahrq.gov/patient-safety/reports/hotline/preface.html
May 01, 2016 - Developing and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting … Recommendations for Ideal Consumer Reporting Systems
Appendix B. … This research on consumer reporting of patient safety information has highlighted a number of challenges … The report should be of interest to policymakers, leaders of health care systems and their related organizations … and deployment of patient safety reporting systems.
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ce.effectivehealthcare.ahrq.gov/research/publications/search.html?page=14
March 01, 2013 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Reporting Systems for Patient Safety Events
Based on a series of technical expert panel meetings … , consumer focus groups, interviews with key stakeholders, and an environment scan and literature review … , this project addressed a series of questions about the ideal characteristics of a consumer reporting
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ce.effectivehealthcare.ahrq.gov/patient-safety/reports/hotline/appb.html
May 01, 2016 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Developing and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting … and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting System for Patient Safety … Recommendations for Ideal Consumer Reporting Systems
Appendix B. … the project, including patient safety, reporting systems, patient and consumer perspectives, and survey