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381. Care Delivery | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/ncepcr/care/index.html
     March 01, 2023 - how workflow changed in six primary and specialty care medical offices after health IT systems were … Patient Education Materials Assessment Tool (PEMAT)  is a systematic method to evaluate and compare the … Patient Experience and Satisfaction The Clinician & Group Survey of the Consumer Assessment of Healthcare … Providers and Systems (CG-CAHPS)   assesses patients' experiences with health care providers and staff … physicians and other health care providers.

382. Results of ARRA-Funded CER Dissemination Activities | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cpi/about/mission/arra/index.html
     December 01, 2014 - Consumer and Clinician Surveys Slide 22. Surveys: Background Slide 23. … Web and Clearinghouse Report. Survey: Consumer. Clinician. Focus Groups: Consumer. … The most common sources of information of CER were health care providers (29%), Web sites (26%), and … (19%) and health care providers (18%). … To help make medical decisions, participants most frequently desired an assessment of the pros, cons

383. Strategy 6K: Cultivating Cultural Competence | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
     March 01, 2020 - Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Learn About Conducting a Self-Assessment Race Matters: Organizational Self-Assessment.

384. Appendix III (continued) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiie.html
     June 01, 2010 - Later in 2003 as part of its evaluation of the Colorado Systems Change Project, HSRI was asked to make … : Consumer Survey Respondent: Consumer or Proxy Mode of Data Collection: Choice of Telephone Interview … as part of the Connecticut 2002 Real Choice Systems Change grant. … Summary: The Connecticut Real Choice Systems Change Community Inclusion Assessment was not available … of internal quality management systems, and compliance with program policies and procedures.

385. Improvement Data | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/improvement-data.html
     July 01, 2021 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … States are interested in developing efficient systems for quality reporting with the goal of stimulating … Hospital worked with state programs to ensure that states could meaningfully use the Child Hospital Consumer … Assessment of Healthcare Providers and Systems (Child HCAHPS) Survey to compare within and across state-level

386. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=21
     May 02, 2024 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Browse … Select an item title to get the full wording of the survey item, response options, and any instructions

387. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html
     May 01, 2024 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Browse … Select an item title to get the full wording of the survey item, response options, and any instructions

388. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=6
     April 04, 2024 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Browse … Select an item title to get the full wording of the survey item, response options, and any instructions

389. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=0
     May 02, 2024 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Browse … Select an item title to get the full wording of the survey item, response options, and any instructions

390. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=14
     April 25, 2024 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Browse … Select an item title to get the full wording of the survey item, response options, and any instructions

391. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?page=22
     May 02, 2024 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Browse … Select an item title to get the full wording of the survey item, response options, and any instructions

392. Understanding SOPS Surveys: A Primer for New Users - Brady (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-2-brady-2018.pdf
     January 01, 2018 - Understanding SOPS Surveys: A Primer for New Users - Brady 6 Overview of AHRQ’s Patient Safety Priorities … Public Health Service AHRQ Patient Safety Priorities • Focus on areas of greatest impact • Extend … Safety Organization Program – National Healthcare Quality & Disparities Report (NHQDR) Program – Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Program 8 National Steering Committee … on Patient Safety • Convened by the Institute of Healthcare Improvement (IHI) • Will serve as

393. Society of Hospital Medicine Uses Two AHRQ Products in Hospital Discharge Toolkit | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/cquips1002.html
     October 01, 2014 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Williams, MD, FACP, FHM, Principal Investigator for Project BOOST and Professor and Chief, Division of … and improve the flow of information among inpatient and outpatient providers. … These rates were measured by the Hospital Consumer Assessment of Healthcare Providers and Systems, a

394. Webcast: Using the AHRQ Pharmacy SOPS | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/sops/events/webinars/pharmacy.html
     February 01, 2019 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … The survey enables pharmacies to assess areas of strength and identify areas for improvement in their … Project Director, User Network for the Consumer Assessment of Healthcare Providers and Systems (CAHPS … ® ) and Surveys on Patient Safety Culture Westat, Rockville, MD Development of the AHRQ Pharmacy Survey

395. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=15&search_api_fulltext=&sort=asc
     National Healthcare Quality and Disparities Report Latest available findings on quality of and … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Browse … care P-CR9 Patient got care from more than one kind of health care provider … of care P-CR9 Child got care from more than one kind of health care … provider or used more than one kind of health care service Child Health Plan

396. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=7&search_api_fulltext=&sort=desc
     National Healthcare Quality and Disparities Report Latest available findings on quality of and … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Browse … health care provider or used more than one kind of health care service Child Health … than one kind of health care provider or used more than one kind of health care service Adult

397. CAHPS Supplemental Items | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_supplemental_topics&page=9&search_api_fulltext=&sort=desc
     Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Browse … providers and staff Child Clinician & Group Narrative comments

398. Strategy 6P: Service Recovery Programs | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6p-service-recovery.html
     April 01, 2022 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Consider the influence that consumer ratings have on restaurants, books, and other products. … A clear system of resource people, clear authority lines, and backup systems for dealing with difficult … Factors affecting response rates to the Consumer Assessment of Health Plans Study survey.

399. Treating Tobacco Use and Dependence: 2008 Update | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/prevention/guidelines/tobacco/index.html
     February 01, 2020 - Disparities Reports Technology Assessment Program AHRQ Research Studies … contribution to the quality of care in the United States and to the health of the American people. … For Clinicians All health care providers, especially those with direct patient contact, have a unique … Tearsheets For Systems Decisionmakers Integrating the efforts of clinicians, health care systems … Systems Change For Tobacco Users Consumer materials to help tobacco users become tobacco-free

400. Section 2: Why Improve Patient Experience? | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/2-why-improve/index.html
     February 01, 2020 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … SHARE: More topics in this section Consumer Assessment … of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental … for measuring and reporting patient experience of care: Health systems choosing to participate in … Improving the experience of patients and families requires improving work processes and systems that