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261. Executive Summary | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/sum.html
     June 01, 2010 - "client satisfaction" DRA domain, to better capture both objective and subjective assessment of program … There is overlap between measures of client function and experience and assessment of overall program … Others with potential include the home health version of the Consumer Assessment of Healthcare Providers … and Systems (CAHPS®), the CMS Continuity Assessment Record and Evaluation (CARE), and the Assessment … impairment and other assessment data.

262. Step 5: Set the Stage for Conducting the Survey | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Set-the-Stage-for-Conducting-the-Survey.html
     December 01, 2019 - National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Using CAHPS Surveys Planning a CAHPS … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance

263. Appendix B. Peer Reviewers | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/appb.html
     August 01, 2022 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Education & Training Resources Designing Consumer Reporting Systems for Patient … Peer Reviewers Previous Page Next Page Table of Contents Designing Consumer Reporting … Peer Reviewers List of Tables and Exhibits Name and Affiliation John Banja, PhD

264. Supplemental Items for the CAHPS Clinician & Group Adult Survey 3.0: Access | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-access-items-cg-survey30-adult.html
     December 01, 2018 - National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Supplemental … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance

265. Supplemental Items for the CAHPS Clinician & Group Child Survey 3.0: Access | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-access-items-cg-survey30-child.html
     December 01, 2018 - National Healthcare Quality and Disparities Report Latest available findings on quality of and … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Supplemental Items Supplemental … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance

266. Chapter 4. Results and Key Findings | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/chapter4.html
     August 01, 2022 - Disparities Reports Technology Assessment Program AHRQ Research Studies … consumer reporting systems. … What are the scope and range of options for consumer reporting mechanisms? … holding others (e.g., health care providers or medical care entities) accountable. … financing of consumer reporting systems.

267. Development of the CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cg/about/Develop-CG-Surveys.html
     May 01, 2022 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Surveys and Guidance Clinician & … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … accrediting bodies, major provider and health plan associations, purchasers, and consumer representatives

268. CAHPS Clinician & Group Survey | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/surveys-guidance/cg/index.html
     September 01, 2023 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Assessment of Healthcare Providers and Systems (CAHPS®) Surveys and Guidance Clinician … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Equip consumers with information they can use to choose physicians and other healthcare providers, physician … The final measures for the Visit Survey 4.0 (beta) will depend on the results of consumer testing and

269. Executive Summary | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/summary.html
     August 01, 2022 - These additional local capabilities could include data analysis and direct interactions with health care … providers or facilities. … in patient safety, and ownership/operation of consumer reporting systems. … design features for ideal consumer reporting systems and the knowledge of real-world barriers and limitations … at implementation of consumer reporting systems.

270. Communication Measures: Home Health Care | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/research/findings/nhqrdr/chartbooks/personcentered/measures3.html
     June 01, 2018 - National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Care Summary of Trends Measures of Person- and Family- Centered Care Communication Measures: Hospital … Assessment of Healthcare Providers and Systems) Survey, 2014. … Source: Centers for Medicare & Medicaid Services, Home Health Care CAHPS® (Consumer Assessment of Healthcare … Providers and Systems) Survey, 2014.

271. National Advisory Council for the Agency for Healthcare Research and Quality to Hold Hybrid Meeting on November 16, 2023 | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/news/newsroom/press-releases/nac-meeting-nov16.html
     November 01, 2023 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Discussion of Consumer Experience Measurement  on the Consumer Assessment of Healthcare Providers and … Systems (CAHPS®) by Craig Umscheid, M.D., M.S., Director of the Center for Quality Improvement and Patient … Hays, Ph.D., Professor of Medicine and Health Policy and Management, UCLA Fielding School of Public Health

272. Developing and Testing the Health Care Safety Hotline: A Prototype Consumer Reporting System for Patient Safety Events | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/reports/hotline.html
     May 01, 2016 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Recommendations for Ideal Consumer Reporting Systems Appendix B. … The Hotline also can provide data, with the consumer’s permission, back to the health care provider or … Introduction     Value of Patient Reporting     Consumer Reporting Systems: Realizing the Potential … Recommendations for Ideal Consumer Reporting Systems ( PDF File , 30 KB) Appendix B.

273. Appendix A. Members of the Technical Expert Panel | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/appa.html
     August 01, 2022 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Education & Training Resources Designing Consumer Reporting Systems for Patient … Consumer Reporting Systems for Patient Safety Events Executive Summary Chapter 1. … Anesthesiology and Pediatrics University of Illinois College of Medicine D, 1, 2, 3 Peter Pronovost

274. Appendix III (continued) | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiij.html
     June 01, 2010 - Consumer interview are done in concert Respondent: Consumer Mode of Data Collection: Face-to-Face … Data Source: Consumer interview Respondent: Consumer Mode of Data Collection: Face-to-face interviews … or Physical Disabilities and Frail Elders Developer: The Center for Health Systems Research and Analysis … Quality AoA Administration on Aging CAHPS® Consumer Assessment of Healthcare Providers and Systems … Rehabilitation Research OASIS Outcome and Assessment Information Set NQF National Quality Forum

275. Chapter 2. Conceptual Framework and Design | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/chapter2.html
     August 01, 2022 - Education & Training Resources Designing Consumer Reporting Systems for Patient … Consumer Reporting Systems for Patient Safety Events Executive Summary Chapter 1. … Peer Reviewers List of Tables and Exhibits Frequently, new systems are created based … solely on existing systems and the problems and advantages that are associated with them. … design is based on Nadler's "Ideal Design of Effective and Logical Systems" (IDEALS) design concept

276. Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey - GINSBERG (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/hcbs-2021-webcast-ahrq.pdf
     January 01, 2021 - Introducing a New Database for Users of the CAHPS Home and Community-Based Services (HCBS CAHPS) Survey … Programs Center for Quality Improvement & Patient Safety, AHRQ 6 7 AHRQ’s Core Competencies • Health Systems … of the US health care system. 8 About CAHPS • CAHPS = Consumer Assessment of Healthcare Providers … and Systems • CAHPS Program advances the understanding, measurement, improvement, and reporting of … ►Conducts research to further our knowledge of … −Understanding patient experience −Measuring and collecting

277. CAHPS Bibliography | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/bibliography/index.html?page=7
     January 01, 2024 - Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Bibliography … Word of mouth and physician referrals still drive health care provider choice. … Casemix adjustment of consumer reports about managed behavioral health care and health plans. … Choosing a health care provider: the role of quality information. … Problem-oriented reporting of CAHPS consumer evaluations of health care.

278. National Academy of Medicine (NAM) Reports | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/reports/national-academy-medicine.html
     February 01, 2018 - Clinical Practice Guidelines We Can Trust When treating patients, doctors and other healthcare providers … They are informed by a systematic review of evidence and an assessment of the benefits and harms of alternative … , as well as the capacity of existing data systems to track and evaluate programs and services intended … to human factors for consumer health IT, Consumer Health Information Technology in the Home: A Guide … care providers, industry, and consumers can reduce preventable medical errors.

279. PQMP Measure Implementation and Quality Improvement Toolkits | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/pqmp/implementation-qi/toolkits.html
     August 01, 2021 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) Survey . … Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) Survey The Child … Potential end users of the measure include local and State health departments, health plans, health systems … patient is handed off to a new set of healthcare providers or to home-based family caregivers.

280. Strategy 6I: Shared Decisionmaking | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6i-shared-decisionmaking.html
     April 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance … Specifically, research on the impact of this intervention has found: Consumer participation can increase … Assessment of the feasibility and impact of shared decision making in prostate cancer. … Assessment of the feasibility and impact of shared decision making in prostate cancer.