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181. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
     March 15, 2016 - Presented by the AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT CAHPS Webcast Series • Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Program • Funded by the Agency for Healthcare … the updated CAHPS Ambulatory Care Improvement Guide • How two health systems improved their CG-CAHPS … care. • Analyze the results of CAHPS surveys and other forms of patient feedback to identify strengths … Planned Visits • Group Visits • Service Recovery Programs • Standards for Customer Service • Reminder Systems

182. Search FAQs | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/cahps/faq/index.html
     January 01, 2019 - Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS FAQ Search … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Bibliography CAHPS … CAHPS stands for Consumer Assessment of Healthcare Providers and Systems. … The CAHPS name, which is an acronym for Consumer Assessment of Healthcare Providers and Systems, is a … Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey

183. The SHARE Approach—Communicating Numbers to Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
     September 01, 2020 - Care Providers SHARE: … A Reference Guide for Health Care Providers Workshop Curriculum: Tool 5 Cover Note: The SHARE … Refer to Using the Teach-Back Technique: A Reference Guide for Health Care Providers ( Tool 6 ). … The Patient Education Materials Assessment Tool (PEMAT) and User’s Guide. … Care Providers.

184. The FY 2022 President’s Budget Request for AHRQ: Building Back Better | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/blog/ahrqviews/fy2022-budget-request.html
     June 01, 2021 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … keep residents and staff safe, and used AHRQ data resources to perform some of the earliest analyses … Fund, AHRQ will be able to meet our aim of helping healthcare systems and professionals provide higher … Utilization Project, the Consumer Assessment of Healthcare Providers and Systems, digital healthcare

185. St. Joseph’s Hospital Improves Patient Safety Using AHRQ Tools | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/newsroom/case-studies/201511.html
     May 01, 2015 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … among patients by using three evidence-based resources from AHRQ: The Hospital Consumer Assessment … of Healthcare Providers and Systems (HCAHPS®), a standardized survey that measures patients' perspectives … The hospital implemented a non-punitive system to monitor nurses' locations and the frequency of their

186. 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
     January 01, 2020 - Group Survey Database Chartbook Executive Summary 2020 Health Plan Survey Database This overview of … summarizes how health plan enrollees across all populations rate their health plan based on the 2020 Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Health Plan Survey Database. … Highest Scoring Measure How Well Doctors Communicate 82 percent of CHIP respondents indicated … Lowest Scoring Measure Getting Needed Care 55 percent of Adult Medicaid respondents indicated that

187. Strategy 6D: Internet Access for Health Information and Advice | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6d-internet.html
     April 01, 2023 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Careers Contact Us Español FAQs Home Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) Improving Patient Experience Ambulatory … SHARE: More topics in this section Consumer … Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance

188. Agency for Healthcare Research and Quality: A Profile | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/cpi/about/profile/index.html
     July 01, 2022 - Disparities Reports Technology Assessment Program AHRQ Research Studies … AHRQ creates materials to teach and train health care systems and professionals to put the results of … AHRQ creates materials to teach and train health care systems and professionals to put the results of … AHRQ created and maintains the gold-standard suite of surveys, called the Consumer Assessment of Healthcare … Providers and Systems , which provide valid assessments of patients' experience of care in hospitals

189. Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/research/findings/studies/index.html?page=485
     January 01, 2024 - Alternative Medicine (23) Comprehensive Unit-based Safety Program (CUSP) (9) Consumer Assessment … of Healthcare Providers and Systems (CAHPS) (85) COVID-19 (312) Critical Care (220) Cultural … Care (86) Provider (299) Provider: Clinician (67) Provider: Health Personnel (91) Provider … , both in local and global settings, 2) public health reporting, 3) consumer engagement, and 4) clinical … of computer-based point-of-care documentation systems, the researchers conducted three evaluations at

190. What Health Care Quality Measures Will You Report? | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/plan/quality-measures.html
     November 01, 2018 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … There are many different kinds of measures, but not all are appropriate or useful for consumer reporting … adapted and “translated” for consumer use. … Learn About Measures To learn about quality measures for consumer reports, go to Select Measures to

191. About TalkingQuality | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/about/index.html
     August 01, 2016 - Disparities Reports Technology Assessment Program AHRQ Research Studies … Sponsors of consumer reports share a common mission: Improving the quality of care that consumers receive … While this site focuses on the challenges and process of consumer reporting, much of the guidance applies … of sources, including: Experienced developers of consumer reports on quality. … Experts and researchers in the field of quality reporting.

192. Let Consumers Select Health Plans or Providers To Compare | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
     October 01, 2015 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … One option is to provide a list of all the entities included in the report and a way for people to select … They See Title: Quality Check Sponsor: The Joint Commission URL: http://www.qualitycheck.org/consumer … Available at http://www.qualitycheck.org/consumer/searchQCR.aspx Also in "Creating Pathways for Users

193. Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/research/publications/search.html?page=11
     December 01, 2014 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … delivery units improve patient safety, team communication, and quality of care for mothers and their … Publication Date: September 2014 Publication Number: 14-M027 Consumer Guide … This consumer guide from the Effective Health Care program is greater than 3 years old.

194. Resource List - AHRQ Nursing Home Survey (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
     April 01, 2023 - Prevention’s (CDC) Hand Hygiene in Healthcare Settings provides healthcare workers and patients with … The goal is to support patients, their care partners, and the team of healthcare providers to all be … growing use of Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys to assess the … These organizations include public health departments, healthcare providers and facilities, government … other healthcare providers predicts a patient’s level of risk for developing pressure ulcers.

195. Plan a Health Care Quality Report for Consumers: 13 Questions | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/plan/index.html
     October 01, 2018 - Providers Data & Measures Digital Healthcare Research Education & Training Hospitals & Health Systems … Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … This section walks you through the process of planning a consumer reporting project. … How will you gain the trust of health care providers or plans?

196. Issue Brief Explores the Unique Challenges of Studying and Improving Diagnostic Safety for Children | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/news/newsletters/e-newsletter/879.html
     September 01, 2023 - Disparities Reports Technology Assessment Program AHRQ Research Studies … ET to explore how data from AHRQ’s Consumer Assessment of Healthcare Providers and Systems surveys and … Social features of integration in health systems and their relationship to provider experience, care … Internal and environmental predictors of physician practice use of screening and medications for opioid … Using the sociotechnical model to conduct a focused usability assessment of a breast reconstruction decision

197. Major Hospital Quality Measurement Sets | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
     February 01, 2023 - valid and reliable indicators of inpatient quality of care continues to grow and evolve as measures … for which there are questions of overuse, underuse, and misuse; and volume of procedures for which there … a more “global” assessment of hospital performance. … CAHPS Hospital Survey—Adult Version The Consumer Assessment of Healthcare Providers and Systems (CAHPS … other orders into computerized medication systems?

198. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
     March 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS)® Improving Patient Experience Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)® About CAHPS Surveys and Guidance … care providers—including administrative leaders and staff—through private reports that evaluate their … become more comfortable with the assessment of quality and the methodology being used. … care providers about quality and value. 15 The Integrated Healthcare Association (IHA), a multi-stakeholder

199. Sharing Additional Information and Resources in Quality Reports | Agency for Healthcare Research and Quality
     ahrqpubs.ahrq.gov/talkingquality/explain/share-info/index.html
     November 01, 2018 - Disparities Reports Technology Assessment Program AHRQ Research Studies … National Healthcare Quality and Disparities Report Latest available findings on quality of and access … Motivate Use Limits of Numbers and Graphs Key Information Upfront Providing Detail … Sharing Additional Information Explain Health Care Facts Consumer Rights, Complaints … Explain Key Facts About Health Care That Relate to Your Quality Information Highlight Consumer Rights

200. 2022 National Healthcare Quality and Disparities Report Data Sources (pdf file)
     ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
     December 01, 2022 - Assessment of Healthcare Providers and Systems (HHCAHPS) Survey ................................. … National Consumer Assessment of Healthcare Providers and Systems (CAHPS) Health Plan Survey Database … Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS®) Survey Sponsor Centers … Description The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is … Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Survey Sponsor Centers for