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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
March 15, 2016 - Presented by the AHRQ CAHPS User Network
March 15, 2016
12:00 – 1:00 pm EDT
CAHPS Webcast Series
• Consumer … Assessment of Healthcare Providers
and Systems (CAHPS®) Program
• Funded by the Agency for Healthcare … the updated CAHPS Ambulatory Care
Improvement Guide
• How two health systems improved their CG-CAHPS … care.
• Analyze the results of CAHPS surveys and other forms
of patient feedback to identify strengths … Planned Visits
• Group Visits
• Service Recovery Programs
• Standards for Customer
Service
• Reminder Systems
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ahrqpubs.ahrq.gov/cahps/faq/index.html
January 01, 2019 - Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
FAQ
Search … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Bibliography
CAHPS … CAHPS stands for Consumer Assessment of Healthcare Providers and Systems. … The CAHPS name, which is an acronym for Consumer Assessment of Healthcare Providers and Systems, is a … Development and evaluation of the CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey
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ahrqpubs.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
September 01, 2020 - Care Providers
SHARE: … A Reference Guide for Health Care Providers
Workshop Curriculum: Tool 5
Cover Note: The SHARE … Refer to Using the Teach-Back Technique: A Reference Guide for Health Care Providers ( Tool 6 ). … The Patient Education Materials Assessment Tool (PEMAT) and User’s Guide. … Care Providers.
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ahrqpubs.ahrq.gov/news/blog/ahrqviews/fy2022-budget-request.html
June 01, 2021 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … keep residents and staff safe, and used AHRQ data resources to perform some of the earliest analyses … Fund, AHRQ will be able to meet our aim of helping healthcare systems and professionals provide higher … Utilization Project, the Consumer Assessment of Healthcare Providers and Systems, digital healthcare
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ahrqpubs.ahrq.gov/news/newsroom/case-studies/201511.html
May 01, 2015 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … among patients by using three evidence-based resources from AHRQ:
The Hospital Consumer Assessment … of Healthcare Providers and Systems (HCAHPS®), a standardized survey that measures patients' perspectives … The hospital implemented a non-punitive system to monitor nurses' locations and the frequency of their
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_chartbook_infographic.pdf
January 01, 2020 - Group Survey Database Chartbook Executive Summary
2020 Health Plan
Survey Database
This overview of … summarizes how health plan enrollees across all
populations rate their health plan based on the 2020 Consumer … Assessment of
Healthcare Providers and Systems (CAHPS®) Health Plan Survey Database. … Highest Scoring
Measure
How Well Doctors
Communicate
82 percent of CHIP respondents
indicated … Lowest Scoring
Measure
Getting Needed Care
55 percent of Adult Medicaid
respondents indicated that
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ahrqpubs.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6d-internet.html
April 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Careers
Contact Us
Español
FAQs
Home
Consumer … Assessment of Healthcare Providers and Systems (CAHPS®)
Improving Patient Experience
Ambulatory … SHARE:
More topics in this section
Consumer … Assessment of Healthcare Providers and Systems (CAHPS®)
About CAHPS
Surveys and Guidance
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ahrqpubs.ahrq.gov/cpi/about/profile/index.html
July 01, 2022 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … AHRQ creates materials to teach and train health care systems and professionals to put the results of … AHRQ creates materials to teach and train health care systems and professionals to put the results of … AHRQ created and maintains the gold-standard suite of surveys, called the Consumer Assessment of Healthcare … Providers and Systems , which provide valid assessments of patients' experience of care in hospitals
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ahrqpubs.ahrq.gov/research/findings/studies/index.html?page=485
January 01, 2024 - Alternative Medicine
(23)
Comprehensive Unit-based Safety Program (CUSP)
(9)
Consumer Assessment … of Healthcare Providers and Systems (CAHPS)
(85)
COVID-19
(312)
Critical Care
(220)
Cultural … Care
(86)
Provider
(299)
Provider: Clinician
(67)
Provider: Health Personnel
(91)
Provider … , both in local and global settings, 2) public health reporting, 3) consumer engagement, and 4) clinical … of computer-based point-of-care documentation systems, the researchers conducted three evaluations at
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ahrqpubs.ahrq.gov/talkingquality/plan/quality-measures.html
November 01, 2018 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … There are many different kinds of measures, but not all are appropriate or useful for consumer reporting … adapted and “translated” for consumer use. … Learn About Measures
To learn about quality measures for consumer reports, go to Select Measures to
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ahrqpubs.ahrq.gov/talkingquality/about/index.html
August 01, 2016 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … Sponsors of consumer reports share a common mission: Improving the quality of care that consumers receive … While this site focuses on the challenges and process of consumer reporting, much of the guidance applies … of sources, including:
Experienced developers of consumer reports on quality. … Experts and researchers in the field of quality reporting.
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ahrqpubs.ahrq.gov/talkingquality/translate/web/pathways/health-plans.html
October 01, 2015 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … One option is to provide a list of all the entities included in the report and a way for people to select … They See
Title: Quality Check Sponsor: The Joint Commission URL: http://www.qualitycheck.org/consumer … Available at http://www.qualitycheck.org/consumer/searchQCR.aspx
Also in "Creating Pathways for Users
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ahrqpubs.ahrq.gov/research/publications/search.html?page=11
December 01, 2014 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … delivery units improve patient safety, team communication, and quality of care for mothers and their … Publication Date: September 2014
Publication Number: 14-M027
Consumer Guide … This consumer guide from the Effective Health Care program is greater than 3 years old.
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/nursinghome-resourcelist.pdf
April 01, 2023 - Prevention’s (CDC) Hand Hygiene in Healthcare Settings
provides healthcare workers and patients with … The goal is to
support patients, their care partners, and the team of healthcare providers to all be … growing use of Consumer Assessment of Healthcare Providers and Systems
(CAHPS®) surveys to assess the … These organizations include public health departments, healthcare providers and
facilities, government … other healthcare providers predicts a patient’s level of risk for
developing pressure ulcers.
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ahrqpubs.ahrq.gov/talkingquality/plan/index.html
October 01, 2018 - Providers
Data & Measures
Digital Healthcare Research
Education & Training
Hospitals & Health Systems … Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … This section walks you through the process of planning a consumer reporting project. … How will you gain the trust of health care providers or plans?
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ahrqpubs.ahrq.gov/news/newsletters/e-newsletter/879.html
September 01, 2023 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … ET to explore how data from AHRQ’s Consumer Assessment of Healthcare Providers and Systems surveys and … Social features of integration in health systems and their relationship to provider experience, care … Internal and environmental predictors of physician practice use of screening and medications for opioid … Using the sociotechnical model to conduct a focused usability assessment of a breast reconstruction decision
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ahrqpubs.ahrq.gov/talkingquality/measures/setting/hospitals/measurement-sets.html
February 01, 2023 - valid and reliable indicators of inpatient quality of care continues to grow and evolve as measures … for which there are questions of overuse, underuse, and misuse; and volume of procedures for which there … a more “global” assessment of hospital performance. … CAHPS Hospital Survey—Adult Version
The Consumer Assessment of Healthcare Providers and Systems (CAHPS … other orders into computerized medication systems?
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ahrqpubs.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
March 01, 2023 - Assessment of Healthcare Providers and Systems (CAHPS)®
Improving Patient Experience
Ambulatory … Assessment of Healthcare Providers and Systems (CAHPS)®
About CAHPS
Surveys and Guidance … care providers—including administrative leaders and staff—through private reports that evaluate their … become more comfortable with the assessment of quality and the methodology being used. … care providers about quality and value. 15
The Integrated Healthcare Association (IHA), a multi-stakeholder
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ahrqpubs.ahrq.gov/talkingquality/explain/share-info/index.html
November 01, 2018 - Disparities Reports
Technology Assessment Program
AHRQ Research Studies … National Healthcare Quality and Disparities Report
Latest available findings on quality of and access … Motivate Use
Limits of Numbers and Graphs
Key Information Upfront
Providing Detail … Sharing Additional Information
Explain Health Care Facts
Consumer Rights, Complaints … Explain Key Facts About Health Care That Relate to Your Quality Information
Highlight Consumer Rights
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ahrqpubs.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
December 01, 2022 - Assessment of Healthcare Providers and Systems
(HHCAHPS) Survey ................................. … National Consumer Assessment of Healthcare Providers and Systems
(CAHPS) Health Plan Survey Database … Hospital Consumer Assessment of Healthcare Providers and Systems
(HCAHPS®) Survey
Sponsor
Centers … Description
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is … Hospice Consumer Assessment of Healthcare Providers and Systems
(CAHPS®) Survey
Sponsor
Centers for