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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-what-you-should_know-shaller-webinar.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 25-31
What You Should Know About All
CAHPS Surveys
Dale Shaller, MPA
Principal
Shaller Consulting Group
www.ahrq.gov/cahps
CAHPS Surveys: What You Should Know
• Surveys focus on what patients want/need to
know
Focus groups
Cognitive interviews
…
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/impactgrants/impact-co-success-story.html
April 01, 2015 - Oklahoma IMPaCT: Catalyzing Primary Care Transformation in Colorado
AHRQ Infrastructure for Maintaining Primary Care Transformation (IMPaCT) Success Stories
A key goal of AHRQ’s IMPaCT grants is to learn strategies for spreading successful primary care transformation programs from State to State. …
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdiscalldoc.pdf
June 02, 2025 - 1
Postdischarge Followup Phone Call Documentation Form
Patient name: __________________________________________________________________
Caregiver(s) name(s): ____________________________________________________________
Relationship to patient: __________________________________________________________
Notes:…
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www.ahrq.gov/hai/tools/enhanced-recovery/implementing/patient-booklets.html
November 01, 2023 - Patient Education Booklets
These booklets were created by experienced content experts for the AHRQ Safety Program for Improving Surgical Care and Recovery (ISCR), a collaborative program to enhance the recovery of surgical patients. They help adult patients prepare for and recover from surgery both in the hospi…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol3/King.pdf
January 01, 2002 - During this event, trainer-consultants
tour the facility site to view operations; shadow physicians
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/evaluation/capacity-infographic.pdf
April 01, 2018 - AHRQ’s EvidenceNOW Results: Increased Capacity for Quality Improvement in Small Primary Care Practices
AHRQ’s EvidenceNOW Results: Increased Capacity
for Quality Improvement in Small Primary Care Practices
One of the main goals of EvidenceNOW is increasing the capacity of primary care practices to implement evidenc…
-
www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide2/implguide2conc.html
September 01, 2014 - Designing Care Management Entities for Youth with Complex Behavioral Health Needs
Conclusion
Previous Page Next Page
Table of Contents
Designing Care Management Entities for Youth with Complex Behavioral Health Needs
Part 1: An Introduction to Care Management Entities (CMEs)
Part 2: Assessing St…
-
www.ahrq.gov/cahps/news-and-events/events/webinar-101217.html
June 01, 2018 - CAHPS Moving Forward: Innovations in Tools and Research (Webcast)
October 12, 2017
Summary
Speakers and PowerPoint Slides
Recording
Transcript
Related Material
Summary
On October 12, the Agency for Healthcare Research and Quality (AHRQ) hosted a Webcast to give survey users and researchers an oppo…
-
www.ahrq.gov/cahps/news-and-events/events/20150317/webcast_03_17_15.html
July 01, 2018 - Excelling on CAHPS: Lessons from Top-Performing Medicaid and CHIP Health Plans (Webcast)
March 17, 2015
Summary
Speakers and PowerPoint Slides
Recording
Transcript
Related Material
Summary
This Webcast highlighted success stories from Medicaid and Children's Health Insurance Program (CHIP) pla…
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/interview-protocol-qi-ny.pdf
June 02, 2025 - PROMPT: consultant, member of practice. PROBE relationships with the provider and staff
4.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-survey-results-used-shaller-webinar.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47
How Are Survey Results Used?
Dale Shaller
Principal
Shaller Consulting Group
www.ahrq.gov/cahps
How Are Survey Results Used?
• Public reporting
• Value-based payment
• Recognition and certification
• Quality improvement
• Research
40
www.ah…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/chtoolbx/develop/develop.doc
January 01, 2003 - Develop Your Own
Develop Your Own?
Contents
Before You Begin
· Have You Identified the Significant Health Problems of Your Target Population(s)?
· Do Measures Already Exist that Accurately Assess Quality in Your Area of Interest?
· Have You Clearly Defined the Anticipated Uses of the Resulting Quality Informat…
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/implement/team-roster.docx
March 01, 2017 - .
· Serve as the infection control expert/consultant.
· Communicate goals and progress in meetings and
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/best-practices/cellulitis-one-page.docx
November 01, 2019 - Discuss these cases with the antibiotic stewardship program and/or infectious diseases consultant.
-
www.ahrq.gov/es/patient-safety/settings/hospital/resource/nicu/packet/apb3.html
December 01, 2013 - Transitioning Newborns from NICU to Home
Appendix B. Clinical Materials to Share With Primary Care Providers (continued)
Previous Page Next Page
Table of Contents
Transitioning Newborns from NICU to Home
A Resource Toolkit
Basic Components of the Health Coach Program
Family Information Packet …
-
www.ahrq.gov/patient-safety/settings/hospital/resource/nicu/packet/apb3.html
December 01, 2013 - Transitioning Newborns from NICU to Home
Appendix B. Clinical Materials to Share With Primary Care Providers (continued)
Previous Page Next Page
Table of Contents
Transitioning Newborns from NICU to Home
A Resource Toolkit
Basic Components of the Health Coach Program
Family Information Packet …
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/recruitment-memo-ny.pdf
August 18, 2015 - Healthy Hearts NYC Recruitment Memo
Dear (Name of CMO/CEO at FQHC),
Community Health Care Association of New York State (CHCANYS) is excited to invite your health center
and its eligible sites to participate in HealthyHearts NYC, a three-year grant funded by the Agency for
Healthcare Research and Quali…
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www.ahrq.gov/es/patient-safety/settings/hospital/match/table-3.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Table 3: Critical Thinking Process to Identify and Clarify Discrepancies
Previous Page Next Page
Table of Contents
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconcilia…
-
www.ahrq.gov/es/patient-safety/settings/hospital/match/table-1.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Table 1: Critical Thinking Process to Identify and Clarify Discrepancies
Previous Page Next Page
Table of Contents
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconcilia…
-
www.ahrq.gov/patient-safety/settings/hospital/match/table-3.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Table 3: Critical Thinking Process to Identify and Clarify Discrepancies
Previous Page Next Page
Table of Contents
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconcilia…