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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-survey-results-used-shaller-webinar.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Slides 39-47
How Are Survey Results Used?
Dale Shaller
Principal
Shaller Consulting Group
www.ahrq.gov/cahps
How Are Survey Results Used?
• Public reporting
• Value-based payment
• Recognition and certification
• Quality improvement
• Research
40
www.ah…
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www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/preparing-sample-files.html
August 01, 2024 - Preparing Sample Files Before Collecting CAHPS Survey Data
Before a CAHPS survey goes into the field, survey sponsors should confirm that their vendors have taken the following steps to prepare the sample files. Remove duplicate names: While the sample frame can include multiple individuals from the same house…
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/tap.html
October 01, 2014 - maternal-fetal medicine consults, transportation arrangements, continuing education, advanced practice nurse consultants
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www.ahrq.gov/patient-safety/settings/hospital/red/toolkit/postdischarge-doc.html
March 01, 2025 - Re-Engineered Discharge (RED) Toolkit
Tool 5 (continued)
Previous Page Next Page
Table of Contents
Re-Engineered Discharge (RED) Toolkit
Tool 1: Overview
Tool 2: How To Begin the Re-engineered Discharge Implementation at Your Hospital
How CMS Measures the "30-Day All Cause Rehospitalization Ra…
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/postdiscalldoc.docx
June 02, 2025 - Postdischarge Followup Phone Call Documentation Form
Patient name:
Caregiver(s) name(s):
Relationship to patient:
Notes:
Discharge date:
Principal discharge diagnosis:
Interpreter needed? Y N Language/Dialect:
Prior to phone call:
Review:
Health history
Medicine lists for consistency
Medicine list for ap…
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www.ahrq.gov/es/patient-safety/settings/hospital/red/toolkit/postdischarge-doc.html
March 01, 2025 - Re-Engineered Discharge (RED) Toolkit
Tool 5 (continued)
Previous Page Next Page
Table of Contents
Re-Engineered Discharge (RED) Toolkit
Tool 1: Overview
Tool 2: How To Begin the Re-engineered Discharge Implementation at Your Hospital
How CMS Measures the "30-Day All Cause Rehospitalization Ra…
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www.ahrq.gov/cahps/surveys-guidance/mental-health/index.html
March 01, 2025 - CAHPS Mental Health Surveys
Many organizations are interested in assessing and improving patient experience with behavioral health, mental health, and/or substance use disorder services. Three CAHPS products are available to address this need: New in 2024: CAHPS Outpatient Mental Health Survey. Supplemental it…
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/115-daily-goals-icu-checklist.docx
October 01, 2024 - AHRQ Safety Program for MRSA Prevention
Intensive Care Unit (ICU) Daily Goals Checklist
ICU & Non-ICU
Problem statement:
Clear communication among healthcare providers is essential. Communication failures lead to patient harm, increased length of stay, provider dissatisfaction, and staff turnover. Effective communic…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/system/pfcasestudies/fillmore.pdf
August 01, 2014 - Manager/Quality Improvement Coach,
HealthTeamWorks
Ballard Pritchett, M.B.A., Sales and Marketing Consultant … CoCoNet2 members
serve as expert consultants to both the
college and the department on program
content
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www.ahrq.gov/patient-safety/settings/hospital/match/table-1.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Table 1: Critical Thinking Process to Identify and Clarify Discrepancies
Previous Page Next Page
Table of Contents
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconcilia…
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www.ahrq.gov/patient-safety/settings/hospital/match/table-3.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Table 3: Critical Thinking Process to Identify and Clarify Discrepancies
Previous Page Next Page
Table of Contents
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconcilia…
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/recruitment-memo-ny.pdf
August 18, 2015 - Healthy Hearts NYC Recruitment Memo
Dear (Name of CMO/CEO at FQHC),
Community Health Care Association of New York State (CHCANYS) is excited to invite your health center
and its eligible sites to participate in HealthyHearts NYC, a three-year grant funded by the Agency for
Healthcare Research and Quali…
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www.ahrq.gov/hai/tools/enhanced-recovery/implementing/patient-booklets.html
November 01, 2023 - Patient Education Booklets
These booklets were created by experienced content experts for the AHRQ Safety Program for Improving Surgical Care and Recovery (ISCR), a collaborative program to enhance the recovery of surgical patients. They help adult patients prepare for and recover from surgery both in the hospi…
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www.ahrq.gov/es/patient-safety/settings/hospital/match/table-3.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Table 3: Critical Thinking Process to Identify and Clarify Discrepancies
Previous Page Next Page
Table of Contents
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconcilia…
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www.ahrq.gov/es/patient-safety/settings/hospital/match/table-1.html
July 01, 2022 - Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation
Table 1: Critical Thinking Process to Identify and Clarify Discrepancies
Previous Page Next Page
Table of Contents
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconcilia…
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www.ahrq.gov/cahps/news-and-events/events/20140115_DB/webcast_01_15_14_cg.html
July 01, 2018 - Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (Webcast)
January 15, 2014
Summary
Speakers and PowerPoint Slides
Recording
Transcript
Related Material
Summary
This Webcast offered an overview of how organizations can benefit from use of the CAHPS Database…
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www.ahrq.gov/sites/default/files/publications/files/impguide2.pdf
September 08, 2015 - Develop internal data capacity
or consider hiring consultants
(see “Use Data to Drive
Decisions” in … 28
Choosing a Consultant to Support Your
Wraparound Project29
National Technical Assistance Center … Choosing a consultant to support
your wraparound project. … Portland, OR: National Wraparound Initiative; 2010. http://www.
nwi.pdx.edu/NWI-book/Chapters/Miles-5a.3-(consultant-tips
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Harney_89.pdf
May 01, 2007 - Clinical Impact of an Anticoagulation Screening Service at a Pediatric Tertiary Care Facility
Clinical Impact of an Anticoagulation Screening
Service at a Pediatric Tertiary Care Facility
Kathy M. Harney, MS, RN, PNP; Patricia A. Branowicki, MS, RN, CNAA;
Margaret McCabe, DNSc, RN, APRN, BC; Kathleen Houlahan, M…
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-p.html
May 01, 2017 - He received travel support from GOJO Industries as an industry consultant.
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-120-section-3c-tables-2-5.pdf
June 02, 2025 - Section 3-C, Tables 2-5
TABLE 2
High-risk referral center Not a high-risk referral
center
P-value
Facility Type
Community hospital 61 (58.7%) 207 (91.6%) <0.001
Anesthesia residency 42 (40.4%) 6 (2.7%)
CRNA training program 1 (1%) 4 (1.8%)
Military 0 2 (0.9%)
Rural critical access 0 7 (3…