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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
January 01, 2017 - CAHPS Elicitation Protocol Webcast
Collection of Statewide Patient
Comments in Massachusetts
Barbra G. Rabson, President and CEO
Massachusetts Health Quality Partners
January 26, 2017
© MHQP 2017 45
MHQP Background and Governance
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/coachslhandouts.pdf
July 25, 2012 - TeamSTEPPS Limited English Proficiency Module: Coaching Workshop Slide Handouts
1 TeamSTEPPS LEP Patient Safety | Coaching Workshop
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A good coach will make the players see what
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July 26, 2012 - TeamSTEPPS Limited English Proficiency Module, Coaching Workshop: Classroom Slides
Coaching Workshop
A good coach will make the players see what
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–Ara Parseghian
http://mx.ha.osd.mil/FileDir/71ba9987-c5df-40ca-ab62-405d959a22ac/Module 4-05.1-MutualSupport.ppt�
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monahrq.ahrq.gov/sites/default/files/wysiwyg/health-literacy/dhhs-2008-issue-brief.pdf
January 01, 2008 - America's Health Literacy: Why We Need Accessible Health Information
MA
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America’s Health Literacy:
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monahrq.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2019qdr-intro-methods-cx061721.pdf
December 01, 2020 - To assess change over time considering both magnitude of change and
statistical significance.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.docx
April 30, 2013 - Strategy 2: Communicating to Improve Quality (Implementation Handbook)
Communicating to
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Implementation Handbook
Strategy 3: Bedside Shift Report (Implementation Handbook)
[Type text] [Type text] [Type text]
Strategy 2: Communicating to Improve Quality (Implementation Handbook)
Guide to Patient and …