-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
August 01, 2019 - My supervisor, manager, or clinical leader takes action to address patient safety concerns that are … When staff in this unit speak up, those with more authority are open to their patient safety concerns
-
www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module6/office_support.html
September 01, 2015 - Contents
Slide 11: The Assertive Statement
Respect and support authority while clearly asserting concerns … approach for managing and resolving conflict:
D —Describe the specific situation
E —Express your concerns
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/chipra_1516-p003-ef.pdf
March 01, 2016 - ● Tobacco use can also lead to immediate health concerns in otherwise healthy adolescents, including … Issues to Consider
For this measure, potential issues include the following:
● Concerns with confidentiality
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/invest-in-trust-guide.pdf
May 01, 2021 - Nursing home leadership should acknowledge CNAs’ concerns about
getting vaccinated. … ` Listen to their concerns and affirm that those things are in fact
frightening. … ` Use messages that apply to their specific concerns. … Health professionals
need to create safe spaces
for people to share their
concerns. … “You could talk to
your doctor about any
concerns you have.”
-
www.talkingquality.ahrq.gov/patient-safety/patients-families/index.html
June 01, 2023 - Engaging Patients and Families in Their Health Care
AHRQ offers free tools to help prioritize concerns … setting, time is often limited and patients and family members who have prioritized their questions or concerns
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_IIIA.pdf
January 01, 2014 - Any concerns raised during surveillance
should be promptly addressed with standardized developmental … your child's doctor or other health care provider have you
fill out a questionnaire about specific concerns … Children 12-23.99 months old (for example):
1a) Did this questionnaire ask about your concerns or observations … 1b) Did this questionnaire ask about your concerns or observations about how your
child interacts with
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_IIIA.pdf
January 01, 2014 - Any concerns raised during surveillance
should be promptly addressed with standardized developmental … your child's doctor or other health care provider have you
fill out a questionnaire about specific concerns … Children 12-23.99 months old (for example):
1a) Did this questionnaire ask about your concerns or observations … 1b) Did this questionnaire ask about your concerns or observations about how your
child interacts with
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA202-Materials_IIIA.pdf
January 01, 2014 - Any concerns raised during surveillance
should be promptly addressed with standardized developmental … your child's doctor or other health care provider have you
fill out a questionnaire about specific concerns … Children 12-23.99 months old (for example):
1a) Did this questionnaire ask about your concerns or observations … 1b) Did this questionnaire ask about your concerns or observations about how your
child interacts with
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-facnotes.docx
May 01, 2017 - resources on the AHRQ Web site related to how to use the one tool in particular that can help flag safety concerns
-
www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-comp-kit.html
June 01, 2017 - As part of the standard huddle agenda, staff raise safety concerns from the previous day, anticipate
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc_2020_overview_infographic-v2.pdf
January 01, 2020 - any time.
76% of respondents reported that immediately after procedures, team members discussed any concerns
-
www.talkingquality.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
November 01, 2019 - Invite patient's concerns.
"What is most concerning for you about the initial diagnosis?" … The recent assessment of the patient has led the nurse to call the physician with her concerns.
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-c.docx
April 13, 2017 - Addressing Physician Concerns With the Checklist
Common Concern
Response
Explanation
“I'm already
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-scale-improvements.pdf
January 07, 2022 - Identify concerns and
provide information to address them. … PF: “Tell me more about what your concerns are?”
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-presenting-data.pdf
May 17, 2021 - Prepare for data validity concerns. … Ask questions to learn more about their concerns.
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/smith2slides.pdf
August 13, 2015 - start of procedures, the doctor
encouraged all team members to speak up at
any time if they had any concerns … 65%
Immediately after procedures, team members
discussed any concerns for patient recovery 73%
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-150-metabolic-monitoring-testing-summary.pdf
December 31, 2015 - with potentially adverse
metabolic impacts that include weight gain, diabetes and cardiovascular concerns … Antipsychotics are associated with metabolic concerns.
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/understand/understand-science-safety.pptx
May 01, 2017 - care is a team effort
Develop an environment of mutual respect in which frontline providers can voice concerns … , and are acknowledged when they express concerns
Gather as many viewpoints as possible
Alternate between
-
www.talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - Leaders assist teams in setting ground rules, making it safe to speak up and voice concerns at any level … The environment often doesn't feel safe for employees to share concerns or even positive updates. … They can take turns presenting concerns or celebrating successes. … It's also important to create a process for staff to share concerns outside of these meetings, especially … Creating a culture in which staff feel safe discussing errors and concerns will allow an organization
-
www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/advisorycouncil/advisorycouncil.pdf
April 01, 2008 - • Conduct a patient focus group to identify the primary safety concerns
of the organization’s target … • Conduct a staff focus group to identify the primary safety concerns of
the organization’s staff. … Concerns that patients will use the
council as an opportunity to vent
complaints. … Concerns about negative
repercussions—legal or
otherwise—on the staff and
organization. … • Voice your concerns at the meeting.