-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.pdf
May 24, 2013 - will:
• Give you timely and complete information about
your care
• Ask about and listen to your concerns … Please ask questions, share what you know, and let your
health care team know about your needs and concerns
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-c.pdf
December 29, 2017 - 68.8% 64.1% 59.2% <.001
Involving teens in care 75.3% 76.0% 71.3% 68.8% 66.2% <.001
Mistakes and concerns … 69.5% 64.1% 58.9% <.001
Involving teens in care 75.0% 76.7% 72.2% 68.7% 64.9% <.001
Mistakes and concerns
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-d.pdf
December 29, 2017 - 73.1% 72.1% 70.3% <.001
Involving teens in care 70.2% 71.4% 73.6% 77.1% 74.0% .13
Mistakes and concerns … 71.5% 71.1% 72.2% <.001
Involving teens in care 70.7% 71.6% 73.0% 75.6% 75.4% .33
Mistakes and concerns
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/partner-care.docx
May 01, 2017 - staff will—
· Give you timely and complete information about your care
· Ask about and listen to your concerns … Please ask questions, share what you know, and let your health care team know about your needs and concerns
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - Be persistent, be persuasive, and provide the data or evidence for your concerns. … The Assertive Statement
Respect and support authority while clearly asserting concerns and suggestions … Support
‹#›
13
To be an effective advocate, a team member must be able to assert their thoughts or concerns … support the authority of the team leader while clearly asserting their suggestions or communicating concerns … When the clinical situation dictates that the medical team member must be assertive and address concerns
-
www.qualitymeasures.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncil3.html
April 01, 2018 - Conduct a staff focus group to identify the primary safety concerns of the organization's staff. … Concerns that their opinion may not be valued or respected
Project leader and coordinator should … Concerns about being active participants and contributors. … Concerns that patients will use the council as an opportunity to vent complaints. … Concerns about negative repercussions—legal or otherwise—on the staff and organization.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/tool-examples.docx
March 01, 2017 - Because of ties the senior leaders had with facility administration, the team was able to relay their concerns … processes
· Encouraging an environment of mutual respect, and making the team feel safe to discuss their concerns … resulted in the development of safety training and events the nurses felt would best address their concerns
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/supplemental-health-literacy-cgcahps-adult-2357-3a.docx
May 01, 2017 - In the last 6 months, did you talk with this provider about any health questions or concerns? … In the last 6 months, how often did this provider show interest in your questions or concerns? … how often did this provider give you easy to understand information about these health questions or concerns
-
www.qualitymeasures.ahrq.gov/research/findings/final-reports/ssi/ssiapa.html
April 01, 2018 - Additional items, questions/concerns, or comments. … Additional items, questions/concerns, or comments. … Additional items, questions/concerns, or comments. … Additional items, questions/concerns, or comments. … Additional items, questions/concerns, or comments.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/prescribers-facilitator-guide.docx
June 01, 2021 - AHRQ Safety Program for Improving Antibiotic Use
1
Communicating Infectious Concerns With Antibiotic … Prescribers
Long-Term Care
Slide Title and Commentary
Slide Number and Slide
Communicating Infectious Concerns … Antibiotic Prescribers
Long-Term Care
SAY:
Welcome to the presentation titled “Communicating Infectious Concerns … Slide 22
Key Points
SAY:
We have now completed the presentation “Communicating Infection Concerns … It covers the material for Communicating Infectious Concerns With Antibiotic Prescribers.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
February 10, 2011 - staff will:
Give you timely and complete information about your care
Ask about and listen to your concerns … Please ask questions, share what you know, and let your health care team know about your needs and concerns
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-a.pdf
December 29, 2017 - 65.2% 65.7% <.001
Involving teens in care 64.4% 69.3% 70.6% 75.9% 70.3% 73.2% .08
Mistakes and concerns … 65.6% 66.6% <.001
Involving teens in care 65.3% 69.2% 71.4% 74.2% 70.1% 73.5% .30
Mistakes and concerns
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/communication-and-teamwork/communication-strategies.pptx
September 01, 2016 - to promote resident safety
Explain how the Two-Challenge Rule can be used to ensure resident safety concerns … promote resident safety, and
Explain how the Two-Challenge Rule can be used to ensure resident safety concerns … Mary proceeds to say her concerns so she could say, "Jessica, I'm concerned about spreading germs from … Her next course of action would be to go to the nurse supervisor to express her concerns. … So, just like with the use of CUS, you escalate your concerns up the chain of command.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
April 01, 2016 - ■ Designate an organizational contact person the patient and family can reach with questions or concerns … ■ Identify the patient’s/family’s key concerns.
■ Actively listen to the patient. … Utilize effective communication strategies
■ Show sincere interest in the patient’s questions and concerns
-
www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/search.html?order=field_short_title&page=5&search_api_fulltext=&sort=desc
P-HL6
Personal doctor gave easy to understand information about health questions or concerns … literacy
P-HL5
Personal doctor showed interest in patient's questions or concerns … P-HL4
Patient talked with personal doctor about health questions or concerns
-
www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
March 01, 2017 - , issues or expectations of the day and then make specific plans to address the concerns, issues, and … of teamwork and collaboration and provides an opportunity for team members to speak up if they have concerns … If so, do these teams conduct Briefs to review any safety or care concerns? What does it look like? … The nurses' assessment of the resident frames the concerns that prompted the nurse to call the physician … The provider should wait for a response and listen carefully to any concerns shared by the resident and
-
www.qualitymeasures.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - Ask:
How did the nurse address the patient's and family member's questions and concerns? … Thank the patient and family for raising concerns
Patients and their families must feel comfortable … When hospital staff members take concerns seriously, the patient and family likely will be more inclined … L equals L isten to and honor the patient's and family's goals, preferences, observations, and concerns … Advise the patient and family of a designated contact person for their questions and concerns.
-
www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
March 01, 2017 - Watch this video to see a demonstration of staff listening to the concerns of a family member. … and including these concerns in the residents' care plan. … What did the staff do to include the resident and family concerns in the resident's plan of care. … Helping residents articulate concerns. … How did the nurse manager address the family member's concerns?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/expanding-cardiac-rehab-implementation-guide.pdf
December 01, 2022 - .......................................................................10
Recognizing Stakeholder Concerns … ........................................................................10
Addressing Stakeholder Concerns … Figure 8 provides potential responses to stakeholder concerns. … Figure 8: Responses to Common Stakeholder Concerns
Concerns Potential Responses
Need for HYCR Published … What matters to each stakeholder and how can you address their priorities or concerns?
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/engage/rfe-brochure.pdf
March 01, 2017 - • Share your concerns, needs, and
observations
• Take an active role in your individual
care or in the … listen to staff to learn
ways you can improve care and
safety in your facility
• Speak up if you have concerns