-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-c.pdf
December 29, 2017 - 68.8% 64.1% 59.2% <.001
Involving teens in care 75.3% 76.0% 71.3% 68.8% 66.2% <.001
Mistakes and concerns … 69.5% 64.1% 58.9% <.001
Involving teens in care 75.0% 76.7% 72.2% 68.7% 64.9% <.001
Mistakes and concerns
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-d.pdf
December 29, 2017 - 73.1% 72.1% 70.3% <.001
Involving teens in care 70.2% 71.4% 73.6% 77.1% 74.0% .13
Mistakes and concerns … 71.5% 71.1% 72.2% <.001
Involving teens in care 70.7% 71.6% 73.0% 75.6% 75.4% .33
Mistakes and concerns
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/supporting/partner-care.docx
May 01, 2017 - staff will—
· Give you timely and complete information about your care
· Ask about and listen to your concerns … Please ask questions, share what you know, and let your health care team know about your needs and concerns
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - Be persistent, be persuasive, and provide the data or evidence for your concerns. … The Assertive Statement
Respect and support authority while clearly asserting concerns and suggestions … Support
‹#›
13
To be an effective advocate, a team member must be able to assert their thoughts or concerns … support the authority of the team leader while clearly asserting their suggestions or communicating concerns … When the clinical situation dictates that the medical team member must be assertive and address concerns
-
www.innovations.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncil3.html
April 01, 2018 - Conduct a staff focus group to identify the primary safety concerns of the organization's staff. … Concerns that their opinion may not be valued or respected
Project leader and coordinator should … Concerns about being active participants and contributors. … Concerns that patients will use the council as an opportunity to vent complaints. … Concerns about negative repercussions—legal or otherwise—on the staff and organization.
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-a.pdf
December 29, 2017 - 65.2% 65.7% <.001
Involving teens in care 64.4% 69.3% 70.6% 75.9% 70.3% 73.2% .08
Mistakes and concerns … 65.6% 66.6% <.001
Involving teens in care 65.3% 69.2% 71.4% 74.2% 70.1% 73.5% .30
Mistakes and concerns
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
April 01, 2016 - ■ Designate an organizational contact person the patient and family can reach with questions or concerns … ■ Identify the patient’s/family’s key concerns.
■ Actively listen to the patient. … Utilize effective communication strategies
■ Show sincere interest in the patient’s questions and concerns
-
www.innovations.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/mod4-facguide.html
March 01, 2017 - , issues or expectations of the day and then make specific plans to address the concerns, issues, and … of teamwork and collaboration and provides an opportunity for team members to speak up if they have concerns … If so, do these teams conduct Briefs to review any safety or care concerns? What does it look like? … The nurses' assessment of the resident frames the concerns that prompted the nurse to call the physician … The provider should wait for a response and listen carefully to any concerns shared by the resident and
-
www.innovations.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - Ask:
How did the nurse address the patient's and family member's questions and concerns? … Thank the patient and family for raising concerns
Patients and their families must feel comfortable … When hospital staff members take concerns seriously, the patient and family likely will be more inclined … L equals L isten to and honor the patient's and family's goals, preferences, observations, and concerns … Advise the patient and family of a designated contact person for their questions and concerns.
-
www.innovations.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
March 01, 2017 - Watch this video to see a demonstration of staff listening to the concerns of a family member. … and including these concerns in the residents' care plan. … What did the staff do to include the resident and family concerns in the resident's plan of care. … Helping residents articulate concerns. … How did the nurse manager address the family member's concerns?
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-4-slides.pptx
February 28, 2022 - Clearly asserts concerns and suggestions. … Express how the situation makes you feel/what your concerns are.
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-15-16.pdf
March 12, 2018 - community
services
Care coordinator contact in the last 3 months
Care coordinator asked about concerns … community
services
Care coordinator contact in the last 3 months
Care coordinator asked about concerns
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/implement-staff-vaccination-program.pdf
March 01, 2022 - Encourage the leadership team to have an open-door policy or offer private
appointments to discuss concerns … Provide an email address for staff to send questions or concerns. Respond to emails
quickly.
e. … Use AHRQ’s resources to address staff members’ concerns related to the COVID-19
vaccine. … Vaccine Confidence
Among Nursing Home Staff (AHRQ)
Resources to address nursing home staff members’ concerns
-
www.innovations.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
May 01, 2023 - In teams where it is understood and supported, it can enable any team member to raise concerns about … If you receive a challenge from another team member, it is your responsibility to acknowledge the concerns
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-031121.pdf
July 22, 2021 - • Analysis of Patient Complaints for Diagnosis-Related Concerns:
Paper discusses potential ideas … for using patient-generated data,
specifically patient complaints in diagnostic-related concerns.
-
www.innovations.ahrq.gov/funding/process/grant-app-basics/hsubjects.html
August 01, 2018 - modification of the research plan section of the application required by the IRB or to address human subjects concerns … A code 44 means the application is unacceptable due to human subject protections concerns and prevents … When all concerns are resolved, the Agency changes the code to 54—funds may be awarded and you may enroll
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-tables-13-14.pdf
March 09, 2018 - coordinator contact in the last 3
months
FECC-4
42.4 49.8
Care coordinator asked about concerns … community
services
Care coordinator contact in the last 3 months
Care coordinator asked about concerns
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
January 20, 2006 - Be persistent, be persuasive, and provide the data or evidence for your concerns. … support the authority of the team leader while clearly asserting their suggestions or communicating concerns … When the clinical situation dictates that the medical team member must be assertive and address concerns … challenged by a team member or patient or family member, it is your responsibility to acknowledge the concerns … DESC is a mnemonic for the following actions:
D = Describe the specific situation;
E = Express your concerns
-
www.innovations.ahrq.gov/data/qualityindicators/index.html
November 01, 2020 - the Federal, State, and local levels, with tools to assess their data, highlight potential quality concerns … Area-level QIs can be used as a "screening tool" to help flag potential healthcare access problems or concerns … including materials that improvement teams can use to identify and catalog quality and patient safety concerns
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pdf
May 22, 2013 - about their ability to take care of themselves
or the patient
– Hesitant to ask questions or raise concerns … teach back
• Listen to and honor the patient and family’s goals,
preferences, observations, and concerns … Let the patient and family know that they can use the
white board in the room to write questions or concerns … checklist and booklet as
a starting point for discussing the patient’s and family’s
questions and concerns … change immediately before discharge
• Patient unable to read, write, or articulate questions
or concerns