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www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.pdf
January 01, 2010 - Listen to and honor the patient’s and family’s goals,
preferences, observations, and concerns. … This process will include at least one meeting to discuss
concerns and questions with the patient, family … • Ask open-ended questions to elicit questions
and concerns … Make sure to
ask if they have questions or concerns other
than those listed. … • Repeat the patient’s concerns in your own
words to make sure you understand.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.docx
January 01, 2010 - Listen to and honor the patient’s and family’s goals, preferences, observations, and concerns. … Invite the patient and family to use the white board in their room to write questions or concerns
Ask … open-ended questions to elicit questions and concerns. … Make sure to ask if they have questions or concerns other than those listed. … Repeat the patient’s concerns in your own words to make sure you understand.
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www.innovations.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-d.html
April 01, 2017 - possible difficulties Anesthesia Professional Shares:
|___| Anesthetic plan
|___| Airway and other concerns … Circulating Nurse and Scrub Tech Share:
|___| Equipment issues
|___| Other concerns Circulating … are correct and labeled
|___| Implant type and size
Surgeon States:
"Does anybody have any concerns … If you see something that concerns you during this case, please speak up." … name
Surgical Team Discusses:
|___| Equipment problems that need to be addressed
|___| Key concerns
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/improving/improving.pptx
May 01, 2017 - the checklist can improve teamwork and communication
Learn how to use structured language to voice concerns … If you see something that concerns you during this case, please speak up.” … Circulating nurse and scrub tech share—
Equipment issues
Other concerns
Circulating nurse and scrub … If you see something that concerns you during this case, please speak up”
Communication and Teamwork … Team introductions
Surgeon/physician asks team members to voice concerns during the case
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www.innovations.ahrq.gov/news/newsroom/case-studies/202303.html
October 01, 2023 - To address concerns from 67 percent of the respondents who stated that it was difficult to voice concerns … “UHC incorporated a Patient Navigator position to alleviate patients’ health-related social concerns.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-b.pdf
December 29, 2017 - right for child’s
age
.08 .03 .47* -.04 .18 .31 .03 -.18 .60
Q35
Provider asked parent
about concerns … enough test results information .77
Preparing to leave
hospital
Q35 Provider asked parent about concerns … readiness to leave .68
Q46 Provider talked with teen about care after discharge .58
Mistakes and concerns … .76 .81 .52 .77 .72 .76
(8) Involving teens in care .53 .55 .44 .57 .52 .65 .51
(9) Mistakes and concerns … Nurse-child communication .56
Doctor-child communication .51
Involving teens in care .39
Mistakes and concerns
-
www.innovations.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-i.html
May 01, 2017 - to operative plan and possible difficulties
|___| Anesthetic plan
|___| Airway
|___| Anesthesia concerns … |___| All medications are correct and labeled
|___| Implant type and size
|___| Circulating nurse concerns … |___| Equipment availability or issues
|___| Scrub technician concerns
|___| "Does anybody have any … other concerns? … If you see something that concerns you during this case, please speak up."
-
www.innovations.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/visual-fac-notes.html
June 01, 2017 - Visual management helps your team monitor safety performance, safety standard work, and track concerns … One section, to the left, includes a list of patients and whether any have flagged safety concerns; these … concerns would be flagged on a daily basis in anticipation of your huddles. … Any concerns raised during the final surgery timeout might also be included in the “near miss” category … You should work toward including a list of concerns surfaced during the huddle and status as part of
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-240-section-2-technical-specifications.pdf
February 21, 2020 - the question: “In the last 12 months,
Discussion did your child’s healthcare provider discuss any concerns … BMI Follow-up
Measure 5: Parent Report of Discussion of Weight Concerns for Child
Description
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-6-a.pdf
December 29, 2017 - Nurse-child communication .77
Doctor-child communication .84
Involving teens in care .66
Mistakes and concerns … communication 3 .88
Doctor-child communication 3 .90
Involving teens in their care 3 .71
Mistakes and concerns
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-e.pdf
December 29, 2017 - Doctor-child communication 66.3% 70.0% .07
Involving teens in care 70.7% 77.9% .007
Mistakes and concerns … Doctor-child communication 67.0% 69.4% .22
Involving teens in care 72.5% 76.2% .14
Mistakes and concerns
-
www.innovations.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-f.html
May 01, 2017 - |___| Will the nursing team discuss equipment issues and their concerns about the patient with the entire … When an anesthesia professional is present, will s/he share the anesthetic plan, airway, and other concerns … |___| Will the surgeon/proceduralist ask all team members to speak up if they have any concerns during … will ALL members of the surgical team discuss any equipment problems that need to be addressed, key concerns
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-b.pdf
December 29, 2017 - communication 66.4% 67.0% 66.4% .94
Involving teens in care 71.7% 71.5% 68.8% .75
Mistakes and concerns … communication 65.2% 66.8% 67.8% .44
Involving teens in care 70.6% 70.7% 70.7% 1.00
Mistakes and concerns
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www.innovations.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
March 01, 2019 - You should also be persistent and persuasive, providing evidence or data for your concerns. … Each of these tools provides a mechanism whereby team members are able to bring up ideas and concerns … When the situation dictates that the team member must be assertive and address concerns regarding patient … It can easily be taught to patients and their families as a structured way to communicate their concerns … E = Express your concerns about the action. S = Suggest other alternatives.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - Ask open-ended questions to elicit the patient and family’s questions and concerns. … “Please ask if you have any questions or tell us any concerns you have.”
… Make sure to ask if they have any other questions or concerns that are not listed. … Repeat back the patient’s concerns in your own words to make sure you understand their concerns. … Patient is unable to read, write, or articulate questions or concerns.
-
www.innovations.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-c.html
May 01, 2017 - Addressing Physician Concerns With the Checklist - Implementation Guide … Addressing Physician Concerns With the Checklist - Implementation Guide
Common Concern
Response … Addressing Physician Concerns With the Checklist - Implementation Guide.
-
www.innovations.ahrq.gov/news/blog/ahrqviews/world-patient-safety-day.html
September 01, 2023 - Indeed, we are trying to address their health concerns and "dis-ease" in providing care in the first … Our consumers' concerns must be at the center of everything we do. … It provides primary care practices with strategies to elicit patient concerns and communicate effectively
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/daily-huddles.pptx
May 01, 2017 - Short, standup meeting, typically once per day
Orients team to regular safety standard work, concerns … review safety performance
Opportunity to look ahead to patients scheduled for today, flagging safety concerns … Program for Ambulatory Surgery
Management Practices for Sustainability
A Simple Huddle Agenda
5
Safety concerns
-
www.innovations.ahrq.gov/questions/resources/diagnosis/step2.html
November 01, 2020 - You may have fears or concerns. You may feel overwhelmed. … are made up of people with the same disease or condition who get together to share information and concerns … Online support or self-help groups
The Internet has support or self-help groups for people whose concerns
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www.innovations.ahrq.gov/talkingquality/explain/support/provide-access.html
January 01, 2023 - able to provide is access to an informed individual who can answer users' questions, address their concerns … Make sure they know where to get information on related questions and concerns that consumers may raise … Give intermediaries an opportunity to share their own concerns, including problems their clients have