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www.innovations.ahrq.gov/patient-safety/patients-families/index.html
June 01, 2023 - Engaging Patients and Families in Their Health Care
AHRQ offers free tools to help prioritize concerns … setting, time is often limited and patients and family members who have prioritized their questions or concerns
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_IIIA.pdf
January 01, 2014 - Any concerns raised during surveillance
should be promptly addressed with standardized developmental … your child's doctor or other health care provider have you
fill out a questionnaire about specific concerns … Children 12-23.99 months old (for example):
1a) Did this questionnaire ask about your concerns or observations … 1b) Did this questionnaire ask about your concerns or observations about how your
child interacts with
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_IIIA.pdf
January 01, 2014 - Any concerns raised during surveillance
should be promptly addressed with standardized developmental … your child's doctor or other health care provider have you
fill out a questionnaire about specific concerns … Children 12-23.99 months old (for example):
1a) Did this questionnaire ask about your concerns or observations … 1b) Did this questionnaire ask about your concerns or observations about how your
child interacts with
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA202-Materials_IIIA.pdf
January 01, 2014 - Any concerns raised during surveillance
should be promptly addressed with standardized developmental … your child's doctor or other health care provider have you
fill out a questionnaire about specific concerns … Children 12-23.99 months old (for example):
1a) Did this questionnaire ask about your concerns or observations … 1b) Did this questionnaire ask about your concerns or observations about how your
child interacts with
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-facnotes.docx
May 01, 2017 - resources on the AHRQ Web site related to how to use the one tool in particular that can help flag safety concerns
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www.innovations.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-comp-kit.html
June 01, 2017 - As part of the standard huddle agenda, staff raise safety concerns from the previous day, anticipate
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www.innovations.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
November 01, 2019 - Invite patient's concerns.
"What is most concerning for you about the initial diagnosis?" … The recent assessment of the patient has led the nurse to call the physician with her concerns.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-c.docx
April 13, 2017 - Addressing Physician Concerns With the Checklist
Common Concern
Response
Explanation
“I'm already
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-scale-improvements.pdf
January 07, 2022 - Identify concerns and
provide information to address them. … PF: “Tell me more about what your concerns are?”
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-presenting-data.pdf
May 17, 2021 - Prepare for data validity concerns. … Ask questions to learn more about their concerns.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-150-metabolic-monitoring-testing-summary.pdf
December 31, 2015 - with potentially adverse
metabolic impacts that include weight gain, diabetes and cardiovascular concerns … Antipsychotics are associated with metabolic concerns.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/understand/understand-science-safety.pptx
May 01, 2017 - care is a team effort
Develop an environment of mutual respect in which frontline providers can voice concerns … , and are acknowledged when they express concerns
Gather as many viewpoints as possible
Alternate between
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/daily-huddles-facnotes.docx
May 01, 2017 - Start by reviewing any concerns that might touch on safety from the previous day, and consider any safety … Lastly, ask staff if they have any questions or concerns they’d like to raise, and offer crucial announcements … agenda, and adjust to your facility needs.
· Identify someone to write down problems from yesterday and concerns
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www.innovations.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - Leaders assist teams in setting ground rules, making it safe to speak up and voice concerns at any level … The environment often doesn't feel safe for employees to share concerns or even positive updates. … They can take turns presenting concerns or celebrating successes. … It's also important to create a process for staff to share concerns outside of these meetings, especially … Creating a culture in which staff feel safe discussing errors and concerns will allow an organization
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/teamstepps-pocket-guide.pdf
May 01, 2023 - vital signs,
medications, physical exam, plan of care, psychosocial
issues, patient preferences or concerns … situation or
behavior; provide concrete data
Express how the situation makes
you feel/what your concerns
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.pdf
May 01, 2017 - You should
also be persistent and persuasive, providing
evidence or data to support your concerns. … Slide 18
SAY:
You should voice your concerns using
advocating and asserting statements at least … If you are challenged by a team member, you
must acknowledge the concerns and not
ignore the person … • E stands for express—Express your
concerns about the action. … providers how
and where they want to improve
communication,
• Select a tool that best addresses
providers’ concerns
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www.innovations.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/implement-fac-guide.html
July 01, 2023 - You should also be persistent and persuasive, providing evidence or data to support your concerns. … Slide 19: Two-Challenge Rule
Say:
You should voice your concerns using advocating and asserting … If you are challenged by a team member, you must acknowledge the concerns and not ignore the person. … E stands for express—Express your concerns about the action. … Select a tool that best addresses providers' concerns.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T4-Urinalysis_and_UTIs_Improving_Care_Final_0.docx
October 01, 2016 - Consequences of Overuse of Antibiotics in Nursing Homes
Question for discussion: What are some of the concerns … Concerns about antibiotic use in nursing homes:
Evidence has shown that antibiotics given to people who … Note any other concerns. … FOR EXAMPLE, WILL NURSING ASSISTANTS REFER CONCERNS TO RN?]
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-16-academic-detailing.pdf
September 01, 2015 - and
attitudes.
2.Restate the objection to signal that you are being attentive to the clinician’s
concerns … They can be based on:
• misunderstandings
• skepticism of clinical content
• valid concerns regarding … Valid concerns are sometimes the most challenging to address, since the
objections are not over the facts … For such concerns you should
acknowledge the concern and then reframe the issue so that it fits into … It
includes checking to make sure that all key concerns have been covered.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
June 20, 2011 - your hospital stay, your doctors and nurses will make sure to answer your questions and address your concerns … You may have other questions or concerns that are not in this checklist.