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www.cpsi.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
November 01, 2019 - Invite patient's concerns.
"What is most concerning for you about the initial diagnosis?" … The recent assessment of the patient has led the nurse to call the physician with her concerns.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/nicu_toolkit/nicupacket-cover.pdf
December 13, 2013 - Your Health Coach will want to know how your
baby is doing, whether you have any questions or concerns
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-c.docx
April 13, 2017 - Addressing Physician Concerns With the Checklist
Common Concern
Response
Explanation
“I'm already
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-presenting-data.pdf
May 17, 2021 - Prepare for data validity concerns. … Ask questions to learn more about their concerns.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-scale-improvements.pdf
January 07, 2022 - Identify concerns and
provide information to address them. … PF: “Tell me more about what your concerns are?”
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/understand/understand-science-safety.pptx
May 01, 2017 - care is a team effort
Develop an environment of mutual respect in which frontline providers can voice concerns … , and are acknowledged when they express concerns
Gather as many viewpoints as possible
Alternate between
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module6/ts2-0ltc_module6_slides_support.pdf
June 12, 2017 - Mutual
Support
The Assertive Statement
� Respectful and supportive of authority
� Clearly asserts concerns … constructive approach for
managing and resolving conflict
D—Describe the specific situation
E—Express your concerns
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/daily-huddles-facnotes.docx
May 01, 2017 - Start by reviewing any concerns that might touch on safety from the previous day, and consider any safety … Lastly, ask staff if they have any questions or concerns they’d like to raise, and offer crucial announcements … agenda, and adjust to your facility needs.
· Identify someone to write down problems from yesterday and concerns
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www.cpsi.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - Leaders assist teams in setting ground rules, making it safe to speak up and voice concerns at any level … The environment often doesn't feel safe for employees to share concerns or even positive updates. … They can take turns presenting concerns or celebrating successes. … It's also important to create a process for staff to share concerns outside of these meetings, especially … Creating a culture in which staff feel safe discussing errors and concerns will allow an organization
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
August 24, 2012 - ,
· Develop plans to address concerns,
· Reward physician leaders,
· Create a vehicle for communication … Physicians on the unit have access to the physician champion to voice their concerns and needs. … They do not judge or belittle peers’ concerns and are willing to collaborate with peers to get answers … to questions or address concerns. … This individual will deliver the concerns and needs of unit nurses to the CUSP team, disseminate the
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/teamstepps-pocket-guide.pdf
May 01, 2023 - vital signs,
medications, physical exam, plan of care, psychosocial
issues, patient preferences or concerns … situation or
behavior; provide concrete data
Express how the situation makes
you feel/what your concerns
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.pdf
May 01, 2017 - You should
also be persistent and persuasive, providing
evidence or data to support your concerns. … Slide 18
SAY:
You should voice your concerns using
advocating and asserting statements at least … If you are challenged by a team member, you
must acknowledge the concerns and not
ignore the person … • E stands for express—Express your
concerns about the action. … providers how
and where they want to improve
communication,
• Select a tool that best addresses
providers’ concerns
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www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/implement-fac-guide.html
July 01, 2023 - You should also be persistent and persuasive, providing evidence or data to support your concerns. … Slide 19: Two-Challenge Rule
Say:
You should voice your concerns using advocating and asserting … If you are challenged by a team member, you must acknowledge the concerns and not ignore the person. … E stands for express—Express your concerns about the action. … Select a tool that best addresses providers' concerns.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T4-Urinalysis_and_UTIs_Improving_Care_Final_0.docx
October 01, 2016 - Consequences of Overuse of Antibiotics in Nursing Homes
Question for discussion: What are some of the concerns … Concerns about antibiotic use in nursing homes:
Evidence has shown that antibiotics given to people who … Note any other concerns. … FOR EXAMPLE, WILL NURSING ASSISTANTS REFER CONCERNS TO RN?]
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/nicu_toolkit/nicupacket-apb-sleep.pdf
December 13, 2013 - cycles, disruptions in sleep patterns caused by the need
to give medications, and heightened parental concerns
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-16-academic-detailing.pdf
September 01, 2015 - and
attitudes.
2.Restate the objection to signal that you are being attentive to the clinician’s
concerns … They can be based on:
• misunderstandings
• skepticism of clinical content
• valid concerns regarding … Valid concerns are sometimes the most challenging to address, since the
objections are not over the facts … For such concerns you should
acknowledge the concern and then reframe the issue so that it fits into … It
includes checking to make sure that all key concerns have been covered.
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/rrs/rrsspecscen.pdf
January 11, 2010 - The family member alerted the nurse about these
concerns. … Discussion points might include:
• What might the nurse have done to address the family
concerns?
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
June 20, 2011 - your hospital stay, your doctors and nurses will make sure to answer your questions and address your concerns … You may have other questions or concerns that are not in this checklist.
-
www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/guide-implement.html
November 01, 2017 - When initiating the checklist conversation with your physician, use the Addressing Physician Concerns … Addressing Physician Concerns With the Checklist
It is important to have one-on-one conversations with … This document contains common concerns you may hear from physicians about the checklist and some examples … of responses you can use to address these concerns.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_coaching_selfasst.pdf
April 24, 2017 - Making others feel their concerns and
contributions are important. … Making others feel their concerns and contributions are important.