-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
May 22, 2013 - stay, your doctors and
nurses will make sure to answer your
questions and talk to you about your
concerns … You may have other questions or concerns
that are not in this checklist.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
January 01, 2017 - Y shot down any concerns I had about my son. He treated me like I was
stupid. … systematic collection and maintenance of valid email
addresses for use in survey collection
Ongoing concerns
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-II-SOPS-ASC-DatabaseReport.pdf
December 01, 2021 - start of procedures, the doctor encouraged all team members to
speak up at any time if they had any concerns … percent
positive response for the item “Immediately after procedures, team members discussed any
concerns … (Item G2) 81% 76% 74% 73%
Immediately after procedures, team members discussed any concerns for
patient … (Item G2) 77% 73% 76% 74%
Immediately after procedures, team members discussed any concerns
for patient … (Item G2)
85% 68% 68% 73%
Immediately after procedures, team members discussed
any concerns for
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/part-ii-sops-asc-database-report.pdf
January 01, 2020 - start of procedures, the doctor encouraged all
team members to speak up at any time if they had any concerns … Immediately after procedures, team members discussed any concerns
for patient recovery. … Immediately after procedures, team members discussed any
concerns for patient recovery. … Immediately after procedures, team
members discussed any concerns for patient
recovery. … Immediately after procedures, team members
discussed any concerns for patient recovery.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
May 01, 2017 - Reassure the patient and family by
providing information
• Thank the patient or family for raising
concerns … Engagement 6
SAY:
L&D staff should ask about and listen to the
patient’s and family’s needs and concerns … • Help the patient and family articulate
their concerns. … assess level of patient
understanding and help the patient or
family ask additional questions or voice
concerns … • Advise the patient and family of a
designated contact person for their
questions and concerns.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.docx
May 01, 2017 - You should also be persistent and persuasive, providing evidence or data to support your concerns. … Slide 18
SAY:
You should voice your concerns using advocating and asserting statements at least twice … If you are challenged by a team member, you must acknowledge the concerns and not ignore the person. … E stands for express—Express your concerns about the action. … providers how and where they want to improve communication,
Select a tool that best addresses providers’ concerns
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement.pptx
May 01, 2017 - should assert their opinion in a firm and respectful manner, providing evidence or data to support their concerns … Describe the specific situation
Express your concerns about the action
Suggest other alternatives
Consensus … providers how and where they want to improve communication
Select a tool that best addresses providers’ concerns
-
www.cahps.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
December 01, 2017 - (e.g., ‘if anyone sees any problems, please speak up’)
Explicit opportunity for questions or concerns … Bleeding concerns, blood availability, and glycemic control? … Bleeding concerns (e.g., anticoagulant use).
Blood availability.
Allergies. … Slide 27: Examples of Debriefing Comments
Concerns or opportunities for improvement:
Scheduling
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
August 01, 2019 - My supervisor, manager, or clinical leader takes action to address patient safety concerns that are … When staff in this unit speak up, those with more authority are open to their patient safety concerns
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/chipra_1516-p003-ef.pdf
March 01, 2016 - ● Tobacco use can also lead to immediate health concerns in otherwise healthy adolescents, including … Issues to Consider
For this measure, potential issues include the following:
● Concerns with confidentiality
-
www.cahps.ahrq.gov/patient-safety/patients-families/index.html
June 01, 2023 - Engaging Patients and Families in Their Health Care
AHRQ offers free tools to help prioritize concerns … setting, time is often limited and patients and family members who have prioritized their questions or concerns
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA202-Materials_IIIA.pdf
January 01, 2014 - Any concerns raised during surveillance
should be promptly addressed with standardized developmental … your child's doctor or other health care provider have you
fill out a questionnaire about specific concerns … Children 12-23.99 months old (for example):
1a) Did this questionnaire ask about your concerns or observations … 1b) Did this questionnaire ask about your concerns or observations about how your
child interacts with
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_IIIA.pdf
January 01, 2014 - Any concerns raised during surveillance
should be promptly addressed with standardized developmental … your child's doctor or other health care provider have you
fill out a questionnaire about specific concerns … Children 12-23.99 months old (for example):
1a) Did this questionnaire ask about your concerns or observations … 1b) Did this questionnaire ask about your concerns or observations about how your
child interacts with
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_IIIA.pdf
January 01, 2014 - Any concerns raised during surveillance
should be promptly addressed with standardized developmental … your child's doctor or other health care provider have you
fill out a questionnaire about specific concerns … Children 12-23.99 months old (for example):
1a) Did this questionnaire ask about your concerns or observations … 1b) Did this questionnaire ask about your concerns or observations about how your
child interacts with
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc_2020_overview_infographic-v2.pdf
January 01, 2020 - any time.
76% of respondents reported that immediately after procedures, team members discussed any concerns
-
www.cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
November 01, 2019 - Invite patient's concerns.
"What is most concerning for you about the initial diagnosis?" … The recent assessment of the patient has led the nurse to call the physician with her concerns.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-150-metabolic-monitoring-testing-summary.pdf
December 31, 2015 - with potentially adverse
metabolic impacts that include weight gain, diabetes and cardiovascular concerns … Antipsychotics are associated with metabolic concerns.
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/understand/understand-science-safety.pptx
May 01, 2017 - care is a team effort
Develop an environment of mutual respect in which frontline providers can voice concerns … , and are acknowledged when they express concerns
Gather as many viewpoints as possible
Alternate between
-
www.cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - Leaders assist teams in setting ground rules, making it safe to speak up and voice concerns at any level … The environment often doesn't feel safe for employees to share concerns or even positive updates. … They can take turns presenting concerns or celebrating successes. … It's also important to create a process for staff to share concerns outside of these meetings, especially … Creating a culture in which staff feel safe discussing errors and concerns will allow an organization
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
August 24, 2012 - ,
· Develop plans to address concerns,
· Reward physician leaders,
· Create a vehicle for communication … Physicians on the unit have access to the physician champion to voice their concerns and needs. … They do not judge or belittle peers’ concerns and are willing to collaborate with peers to get answers … to questions or address concerns. … This individual will deliver the concerns and needs of unit nurses to the CUSP team, disseminate the