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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Kaprielian_9.pdf
January 01, 2007 - The rapid volume
growth—from 15 reported concerns in 1996 to 113 in 2003—made it difficult to keep track … Number of reported concerns and patient visits per year (Duke Family
Medicine Center).
4
outcome … By restructuring the
activity to one of reporting “concerns” rather than “errors,” the burden of judgment … In fact, many providers report themselves when they have questions or concerns about their own
actions … Pt Related “
Admin/System
QI Concern Report Form
Please use this form to report QI concerns
-
www.ahrq.gov/hai/cusp/modules/implement/teamwork.html
December 01, 2012 - should assert their opinion in a firm and respectful manner, providing evidence or data to support their concerns … E xpress your concerns about the action.
S uggest other alternatives. … Select a tool that best addresses providers’ concerns.
-
www.ahrq.gov/hai/cusp/toolkit/content-calls/org-embrace-slides/slides.html
June 01, 2013 - points for senior leadership to create a less threatening environment
Open forum for discussion of concerns … stories
Review status of open issues from previous visits
Open Discussion of TM patient safety concerns … Listen to all concerns
Ask for solutions
Charge nurse phones & alarm fatigue
RRT Responders
-
www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-1-implementation-guide.pdf
January 01, 2018 - Be sure to identify differences in the priorities and
concerns of key leaders in different functional … Note important differences between the concerns and priorities of
departmental, service line and mid-management … information from Module 1 that highlights benefits that will appeal to each
audience
Identify any concerns
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared_quickstartfull.pdf
January 01, 2015 - and families are more engaged in their care, they are better able to
communicate their questions and concerns … appointment.
�� Allow patients and
families to document
reasons for the
appointment, along
with their concerns … , the clinician can use the card to engage the patient and family and
ensure that their questions, concerns
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/beprepared_quickstartbrochure.pdf
January 01, 2015 - families are more engaged in their care, they are better able to
communicate their questions and concerns … Allow patients
and families to
document reasons
for the appointment,
along with their
concerns … the clinician can use the card
to engage the patient and family and ensure that their
questions, concerns
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.docx
May 01, 2017 - You should also be persistent and persuasive, providing evidence or data to support your concerns. … Slide 18
SAY:
You should voice your concerns using advocating and asserting statements at least twice … If you are challenged by a team member, you must acknowledge the concerns and not ignore the person. … E stands for express—Express your concerns about the action. … providers how and where they want to improve communication,
Select a tool that best addresses providers’ concerns
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Ehringer_17.pdf
February 08, 2008 - services (e.g., case and risk management) converge, they are the ideal medium by which to
address concerns … Table 5 lists
some common concerns regarding safety and medication orders.
Table 5. … Common concerns regarding safety and medication orders
Criteria Examples or clarification
1. … Common concerns regarding safety and medication orders
(continued)
Criteria Examples or clarification … CPOE may decrease errors and improve quality, but concerns regarding their high
implementation cost,
-
www.ahrq.gov/sites/default/files/wysiwyg/npsd/data/npsd-chartbook-2019.pdf
January 01, 2019 - The reporting of patient safety concerns to
the NPSD is voluntary as is the reporting to PSOs by providers … Generic Patient Safety Concerns
The Generic section pertains to all patient safety concerns – incidents … and were developed to capture
standardized data regarding patient safety concerns. … The CFER-H capture patient safety concerns in three REPORT TYPES: Incidents, Near misses
and Unsafe … Percentage of Patient Safety Concerns (Event Types)
This figure displays each type of patient safety
-
www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module2/checklist.html
March 01, 2017 - The leader should investigate, communicate, and lead action planning on these concerns.
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-knowledge-assessment.pdf
February 01, 2022 - Use of assertive statements to raise concerns and suggestions to authority.
b. … Use of chain of command when concerns are not responded to acceptably.
d. All of the above.
e.
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/senior-leader-checklist.docx
March 01, 2017 - The leader should investigate, communicate, and lead action planning on these concerns.
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
June 02, 2025 - clarification
14 C • Cross-monitoring
• Protecting the patient
15 C • Speak up about any patient concerns
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/155-performing-premortem-project-assessment.docx
October 01, 2024 - Make sure to schedule your meeting with plenty of time to discuss all concerns. … Concerns around buy-in? These issues are quite common. However, your team knows your unit.
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/109-performing-premortem-project-assessment-fg.docx
April 01, 2025 - Make sure to schedule your meeting with plenty of time to discuss all concerns. … Concerns around buy-in? These issues are quite common. However, your team knows your unit.
-
www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-comp-kit.html
June 01, 2017 - As part of the standard huddle agenda, staff raise safety concerns from the previous day, anticipate
-
www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - E xplain how the Two-Challenge Rule can be used to ensure resident safety concerns are clearly articulated … Don't ignore it; acknowledge the concerns instead of ignoring the person
Stop
Resolve the safety
-
www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/urine-culturing/antibiotic-stewardship/case-study-key.html
March 01, 2017 - tool SBAR ( S ituation, B ackground, A ssessment, R ecommendation), develop a response to Johnny's concerns
-
www.ahrq.gov/sites/default/files/wysiwyg/npsd/data/npsd-medication-chartbook-2024.pdf
January 01, 2024 - format using common
language and definitions, to collect information about patient safety events and concerns … These data can then be used to identify
trends and patterns in patient safety concerns, and to provide … Chartbook enhances the
ability to identify patterns in medication or other substance patient safety concerns … Incorrect Action Safety Concerns
The following figure displays the types of safety concerns for Medication … Origin of Safety Concerns
This figure presents the distribution of safety concern types for Medication
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/case-study-key.docx
March 01, 2017 - TeamSTEPPS tool SBAR (Situation, Background, Assessment, Recommendation), develop a response to Johnny’s concerns