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www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2sess2.html
October 01, 2014 - For example, that information may include:
The nursing assistant's observations and concerns about … assistants up-to-date on the nursing assessment of the situation, and respond to a nursing assistant's concerns
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
May 01, 2017 - Provider Bedside Manner
Health care providers who dismiss a patient’s or family member’s concerns or … Creating concerns with confidentiality by questioning the legality of family members. … This will give insight on patient concerns and areas for provider focus and elaboration. … It is vital to ask about and listen to the patient’s and family’s needs and concerns. … Listen to and honor the patient and family’s goals, preferences, observations, and concerns.
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www.ahrq.gov/hai/cauti-tools/guides/sustainability-guide.html
October 01, 2015 - Staff Learn Both Technical and Adaptive Interventions
Frontline Staff Are Empowered To Raise Safety Concerns … Translating Evidence Into Practice
A useful, generic model for addressing any safety concerns is to … Frontline Staff Are Empowered To Raise Safety Concerns
Leaders and managers empower staff, patients … , and family members when they listen and respond to safety concerns and when they consider suggestions … When leaders and managers ignore staff safety concerns or move too slowly to address them, the result
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/case-study.docx
March 01, 2017 - TeamSTEPPS tool SBAR (Situation, Background, Assessment, Recommendation), develop a response to Johnny’s concerns
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilyex10.html
July 01, 2018 - Facilitating communication with physicians 183-185
Pre-visit coaching of patients to help them generate concerns
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www.ahrq.gov/hai/tools/mvp/modules/sustainability/communication-strategies-fac-guide.html
February 01, 2017 - Say:
CUSP fosters communication by opening up forums for multidisciplinary team members to voice concerns … Naysayers often have valid concerns that should be taken seriously. … Say:
Take the opportunity to address concerns. … Be sure to offer a reasonable timeframe to address concerns.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/sustainability/communication-strategies-guide.docx
January 01, 2017 - Efforts
SAY:
CUSP fosters communication by opening up forums for multidisciplinary team members to voice concerns … Naysayers often have valid concerns that should be taken seriously. … SAY:
Take the opportunity to address concerns. … Be sure to offer a reasonable timeframe to address concerns.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/sustainability/premortem-scorecard-slides.pptx
January 01, 2017 - problems
Encourage team members to speak up during planning stages
Prepare proactive approach to address concerns … Exercise
Step 4
Prioritize your list of potential reasons for failure
Address the top two or three concerns … Ask your team:
What specific actions can you take to avoid or manage these concerns?
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-fac-notes.html
June 01, 2017 - Start by reviewing any concerns that might touch on safety from the previous day, and consider any safety … Lastly, ask staff if they have any questions or concerns they’d like to raise, and offer crucial announcements … Identify someone to write down problems from yesterday and concerns for upcoming cases.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/daily-huddles-facnotes.docx
May 01, 2017 - Start by reviewing any concerns that might touch on safety from the previous day, and consider any safety … Lastly, ask staff if they have any questions or concerns they’d like to raise, and offer crucial announcements … agenda, and adjust to your facility needs.
· Identify someone to write down problems from yesterday and concerns
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/understand/scisafety.pptx
March 01, 2009 - Emphasize that health care is a team effort
Develop an environment where frontline providers can voice concerns … , and are acknowledged when they express concerns
Gather as many viewpoints as possible
Alternate between
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.pptx
January 01, 2006 - leaders
Create an understanding of this role
Develop a plan for communications
Listen to physician concerns … Develop plans to address concerns
Reward physician leaders
Create a vehicle for communication
15
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/understand/understand-science-safety.pptx
May 01, 2017 - care is a team effort
Develop an environment of mutual respect in which frontline providers can voice concerns … , and are acknowledged when they express concerns
Gather as many viewpoints as possible
Alternate between
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/example-pdsa-form.docx
May 01, 2017 - Identify who will write down concerns from previous day and concerns for current day.
11.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/reduce/antibiotic-faqs.docx
March 01, 2017 - Final advice—have courage to bring up your concerns. … It’s important to remain sensitive to their concerns and assure them that you are closely observing the
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/app-k.html
May 01, 2017 - Key concerns for patient recovery and management. … Completion of surgeon's statement regarding concerns before starting the procedure.
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/reduce/antibiotic-faqs.html
July 01, 2017 - Final advice—have courage to bring up your concerns. … It's important to remain sensitive to their concerns and assure them that you are closely observing the
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-150-metabolic-monitoring-testing-summary.pdf
December 31, 2015 - with potentially adverse
metabolic impacts that include weight gain, diabetes and cardiovascular concerns … Antipsychotics are associated with metabolic concerns.
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www.ahrq.gov/ncepcr/communities/pbrn/registry/virginia-ambulatory-care-outcomes-research-network.html
January 01, 2012 - Interests Comments :
Cancer: screening; Depression and other mental health disorders: mental health concerns
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www.ahrq.gov/hai/tools/surgery/guide-app-cusp.html
December 01, 2017 - Staff Safety Assessment ( Word , 1.57 MB)
Empower your frontline staff to voice their patient safety concerns